Stayed 2 nights here with my son on a Wowcher deal. When I read reviews before we went I was really worried as they mostly said the hotel was dirty, unclean, short staffed and generally poor. However, I was pleasantly surprised, upon arrival we were greeted at reception by a very nice courteous gentleman, who arranged for our complimentary English tea and gave us our room card. Our room was clean tidy and bathroom was the same and nice and modern, it met my sons expectations and he suffers with OCD! Our beds were initially zipped together into a double but after speaking to the guy on reception they were quickly separated into two singles whilst we had our tea. On our first night there we arrived back at the hotel rather late (about midnight) as we had visited family in the area and lost track of time, when we tried to get into our room the card wouldn't work and I had to go to reception and call the night service. The same gentleman who had served us earlier promptly came down and re-magnetised the card in a very friendly and helpful manner (despite the fact he had probably just settled down for the night).
Breakfast was delicious and again nothing seemed too much trouble for the staff. Yes there were little things like a chip on the enamel of the bath & one hook on shower curtain missing but this really didn't spoil the charm of this hotel or our visit. I would definitely stay here again.
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- Also Known As:
- Best Western Abbots Salford
- Abbots Salford Best Western
- Best Western Salford Hall Hotel Abbots Salford, England