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Premier Inn Newcastle Airport (South) Hotel
Ranked #3 of 3 Hotels in Woolsington
Reviewed November 27, 2012

Good friendy usfull staff members, making sure they could do anything you would require to make your stay enjoyable, and memorable. Good food place attached to hotel. Only used room for doing paperwork after day of work, and sleeping on good bed. What more do you want, everything is on hand for your breakfast and evening meal while away on business trip, with good food and helpful staff. I have always been ok with all previous Premier Inns stayed in, I just want somewhere, clean, quiet, and tidy, and cheerful helpful staff while away from home. This was my first stay here due to it been nearer to place of work visiting, rather than the Airport one. Planes no bother while I was in hotel bedroom, evening or night time.

  • Stayed: November 2012, traveled on business
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Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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386 - 392 of 495 reviews

Reviewed November 27, 2012

Excellent location, near to metro, taxi not too expensive if you want to leave the car and travel for meal/drinks, friendly staff, nice bar and food available on site, room was clean, warm, comfortable and quiet. Would return

  • Stayed: November 2012, traveled as a couple
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Thank sandiej21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012 via mobile

What a disgrace this hotel is to the chain disgusting dirty rooms a tampax left in the room bin used I might add the staff very rude when told them about it started laughing in my face very embarrassed very very bad service indeed never staying in this chain of hotels again

  • Stayed: November 2012
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Thank Jobogreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Newcastle Airport (South) Hotel, responded to this reviewResponded November 27, 2012

Thank you for your review.

At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise for the service you experienced at our hotel.

Your comments have been noted and will be duly investigated by both Head Office and the Management Team at our hotel.

Please be assured at Premier Inn we take the service provided to all our guests very seriously and your feedback will be duly followed up.

Once again thank you for taking the time to review your stay we do hope that we can welcome you back to Premier Inn in the future.

Naina

Social Media Team,
Whitbread Hotels & Restaurants.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2012

Stayed here twice now. The first time was in the new building which is exactly what you would expect, clean, quiet and a 'standard' Premier Inn experience.
The second time I was put in one of the higher numbered rooms over the pub. This is an older building with rooms of different shapes and sizes, all well and good if you get a big one but I stayed in a corridor (or that's what it felt like).
What made this an outstanding experience for me was that some noisy guests woke me up at 2am (not the fault of the hotel) and I got a quibble free refund.

Room Tip: Any room above 43 (I think) is a lottery, some good and some awful because they are in the old build...
  • Stayed: November 2012, traveled with family
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Thank binarybod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

Stayed for three nights whilst visiting family.Hotel comfortable and quiet no disturbance from airport. Went for breakfast on first morning as on visits to other premier inns breakfasts have been a great deal.Very disappointed at the wheatsheaf though disinterested staff, cold restuarant, poor choice, greasy food, cold tea!!! Did not eat there again!!

  • Stayed: November 2012, traveled as a couple
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Thank sheila560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

We now stay at this hotel every time we fly from Newcastle airport. As ever the room was warm and the bed comfortable. Check in was quick and efficient and the receptionist was really friendly and helpful-kindly printing out the coach tickets I had left at home and checking the 1st aid box for something for me.
Good staff and a very reasonable £29 for the night made it a great stay.

Room Tip: Rooms overlooking the back of the hotel are a little quieter (the metro goes past from early in the...
  • Stayed: November 2012, traveled as a couple
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Thank travellingManc_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

Stayed 2 nights for xmas shopping trip into newcastle . Have used this premier inn before & wasn,t dissapointed with the standard of accomodation . As advertised modern & spotless . The staff friendly & helpful . The pub/restuarant lets the general feelgood factor down . Only used it on our first night as our meal was less than satisfactory . did use a restaurant half a mile away in bankfoot village , excellent quality & worth the 5 min drive . Will use the hotel again but not the eatery !

Room Tip: ask for a front room as rear rooms run parrallel with airport runway
  • Stayed: November 2012, traveled as a couple
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1  Thank dalgety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Newcastle Airport (South) Hotel

Address: Callerton Lane, Woolsington, Newcastle upon Tyne NE13 8DF, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Woolsington
Price Range: $59 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Newcastle Airport (South) Hotel 3*
Number of rooms: 53
Official Description (provided by the hotel):
Our Newcastle Airport South hotel is an ideal stopover if you're jetting in or out, visiting Newcastle or the local area. We're only 0.3 miles from the airport and 200 yards from Callerton Parkway Metro station leading to Newcastle City Centre. After time spent in the air or out and about exploring, retire to our spacious rooms and ultra comfy beds. Whether your stay is for business or leisure we have you covered and with free parking for hotel guests it doesn't get much more convenient than a flying visit to Premier Inn Newcastle Airport South. ... more   less 
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Also Known As:
Premier Inn Newcastle Airport (South) Hotel Woolsington
Premier Inn Newcastle Airport (South) Hotel Newcastle Upon Tyne/Woolsington

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