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DoubleTree by Hilton Hotel Newcastle International Airport
Ranked #2 of 3 Hotels in Woolsington
Certificate of Excellence
Darlington, United Kingdom
Level Contributor
155 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Disturbed sleep”
4 of 5 bubbles Reviewed March 14, 2014

We have stayed hear twice now. The first time no problems.

This time the vent above the door was noisy even though the air con was switched off.

I noticed at least one other reviewer has had the same problem.

We were in room 101.

We both had a bad nights sleep. I suppose I should have complained.

I like this hotel it's clean and convenient for the airport.

We enjoyed our evening meal in the restaurant.

We are staying again in June. If we experience the same noise problem, we won't stay again.

Room Tip: Ask for a room without a noisy vent
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KWDEW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,844 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (246)
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Castle Douglas, United Kingdom
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed March 13, 2014

Don't get the 'hot cookie' on arrival thing. Not the healthiest thing in the world but at least it was warmer than the bar, and bedroom for that matter. Flashy big room but rather let down by being cold and the heating was provided by electric floor standing electric heaters, which was a bit cheap looking.

Food in the Italian was fine.....until the onion rings arrived. What on gods good earth was the chef doing? Onion rings deep fried.......in what can only be described as doughnut batter. Huge things, incredibly greasy and vile. We complained and the waitress said they did look a bit funny and the chef had not been happy with them so he would make some more. Hey presto we get a tray of about 20 more...exactly the same as the first lot. Felt sick afterward eating just half of one and it ruined a good steak.

Very handy for the airport and the beds were comfy. Shower was useless, very little power and it flooded the bathroom floor. Breakfast was ok but not worth the £10 charge. Just the usual chain hotel experience and not overly expensive but could do better.

Room Tip: Check Shower function on arrival.
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineG_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review, March 20, 2014
Dear James G, thank you for taking the time to review our hotel. I am very sorry to read about your experience in the restaurant, I understand that you have been contacted by our Food and Beverage manager directly. I am pleased however that you found our location useful for using Newcastle Airport. I hope that we can welcome you back very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 13, 2014

We stayed here on our wedding night as we were flying to New York early the next morning.

The room service was fantastic and they even put roses on the bed for us.

Fantastic overall experience - the manager personally took us to our room.

The only improvement would be the selection of meals via room service.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CROSBY, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 13, 2014

The hotel is very good and very clean, and food is very acceptable. It's a little pricey... and it would be nice if the reception staff could be just a little more tolerant of our idiosyncracies and inexperience. It's not everyday we stay at the DoubleTree! But we shall certainly stay there again if we fly from Newcastle airport (which is excellent) if only for the 'free' parking.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Eddie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed March 12, 2014

Very good service, comfortable rooms (Premier inn Pillows more comfortable) but a very good stay. The transfer form the hotel to the airport is just minutes as it is right next to the terminal I would use this again.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iant1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineG_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review, March 17, 2014
Dear iant1, many thanks for your review of our hotel. Our location makes us perfect for using the airport as it's just a couple of minutes' walk away. I hope you will book with us again the next time you have an early flight
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawick, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed March 12, 2014

Fantastic from start to finish... great staff, helpful. Room spacious and 2nd to none. Comfortable bed, great bathroom. No noise from Airport even though we were less than 500 metres away from it. Superb value for money.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thekiltedone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 11, 2014

We stayed in the Doubletree Hilton on Newcastle Airport on 04 March prior to flying out early the next day. We were a group of 4 staying 2 to a room in room numbers 201 and 207. We all went to bed early owing to an early morning flight. We were all constantly awakened by the noise coming from the ceiling vent just inside the bedroom entrance door which we assumed was the air conditioning even though we had it turned off. We have made another reservation for 14 May and hope that we don't have another disturbed night prior to our early departure on 15 March.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Newcastle International Airport

Property: DoubleTree by Hilton Hotel Newcastle International Airport
Address: Woolsington, Newcastle upon Tyne NE13 8BZ, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Woolsington
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton Hotel Newcastle International Airport 4*
Number of rooms: 179
Official Description (provided by the hotel):
Offering contemporary, upscale accommodation and ideally situated adjacent to the terminal building, express links to Newcastle city centre via Metro and the A1, it is the perfect hotel for business and leisure travellers.The hotel has five meeting rooms with inbuilt state-of-the-art AV and function suite to accommodate 40 to 150. Fratello’s restaurant offers guests a range of Italian cuisine with more informal dining options available in the hotel’s Columbus Bar. Boasting 179 spacious en-suite bedrooms with complimentary internet access, soundproof windows and luxurious Sweet Dreams beds; it also has a business centre, 24-hour room service, fitness centre, continental lounge and onsite car parking including Park and Fly options. ... more   less 
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Also Known As:
DoubleTree By Hilton Hotel Newcastle International Airport Newcastle Upon Tyne/Woolsington

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