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“Delicious food, shame about the manner of one member of staff”

Restaurant at The Westleton Crown
Ranked #1 of 2 Restaurants in Westleton
Price range: $0 - $74
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Large groups, Local cuisine, Business meetings, Romantic, Special occasions, Families with children
Dining options: Breakfast, Lunch, Dinner, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Level Contributor
17 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Delicious food, shame about the manner of one member of staff”
Reviewed February 2, 2014 via mobile

The food was lovely, the service was slow, we waited half an hour to be asked what we wanted to order for food. The attitude of the supervisor was very strange and somewhat uncomfortable, one person's meal was forgotten - no apology or compensation was offered, just a sarcastic comment! Lots of unnecessary complication with paying the bill too - splitting it can't be that unusual!!!!

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ahscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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300 reviews from our community

Visitor rating
    109
    83
    55
    35
    18
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Shrewsbury, United Kingdom
Level Contributor
41 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Didn't bother because of the welcome”
Reviewed January 28, 2014 via mobile

When you pop into a pub and ask to look at the menu to decide if you want to eat there, you don't expect the response to "Do you have a menu I can look at"', to be "I should hope so". Walked out very quickly as that must reflex the service levels. I'm sorry but customer service is first.

Helpful?
Thank Max_Bank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk, United Kingdom
Level Contributor
65 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Excellent Lunch”
Reviewed January 27, 2014

Haven't been to the Westleton Crown for quite some time so decided to lunch there one day last week. It was so good we went back again 6 days later. We sat in the Bar as it was so welcoming with the log fire roaring away. The first time we went we just had sandwiches as we were having our main meal that evening. However, the second time we both had the cheeseburger which was, and I mean this, the best Burger I have every had in my life. It's not something I would usually go for. It was just so meaty it fell apart as you cut it. No greasy fat to be seen at all. Some lovely chips to go with it. Very nice meal. Hope to be back again soon. There was a lovely atmosphere in this Bar and some very well behaved dogs which was great to see.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Liz L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romford, United Kingdom
Level Contributor
104 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
“great local fayre”
Reviewed January 26, 2014

first class food and service, good menu to choose from with a choice of real ales
Restaurant boasts that all the food is made on the premises, even the bread

Visited January 2014
Helpful?
Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hadleigh, Suffolk
Level Contributor
123 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“A little luncheon treat”
Reviewed January 23, 2014

Two for midweek lunch, booked by phone. Nice welcome, good service and excellent food (starter and main) with a pint of Adnams. They were pleasantly busy - mostly over sixties at a guess. Nice surroundings (open log fires and bare floorboards and tables, very clean). Prices are rather sporting though!

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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