Our recent visit to the Minsmere was made really special by the helpful staff in all departments. We were greeted at the front desk by a very enthusiastic man who gave us maps and spent time explaining the best places to go. There was some building work going on around the main building but he successfully guided us to the start of the trails.
After a lengthy walk we visited the tea room. The selection of cakes was excellent and the staff were very friendly and patient with my young daughter - and they didn't seem to mind the mess she created.
The staff in the shop also went out of their way to be of assistance. They were knowledgeable about all of the products and even a till malfunction was dealt with in good humour.
Obviously the main attraction of the Minsmere is the wildlife but the staff certainly went out of their way to ensure we had a memorable visit.
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