After reading some of the reviews of this hotel I wondered why coach companies would send their tours here but I think some of the criticisms are unfair. The hotel is in a beautiful spot and rooms at the front and back have lovely views of the marina and lake. My room was clean, the bed comfortable with very white, crisp sheets. The bathroom was spotless and looked to have been recently refurbished and there were no problems with lack of shower screens as had been previously reported. I used the bath and there was a plentiful supply of hot water which crucially remained constant when other people were using their facilities. Yes they only supply one towel but it's large and changed daily. The decor is dated but really how much time do you spend actually in the room? For those who prefer something more aesthetically pleasing then a trip to the village with it's waterways and pretty houses is a must! The food is a bit school canteen like but it's hard to see how it can be done any other way given the amount of people they have to serve. They may have several coach loads in who all need feeding at the same time. It's not like a restaurant whose clientele are staggered throughout the evening! The staff were friendly and helpful. The menu was a bit unimaginative but it was tasty and plentiful. They don't do fresh fruit though - expect the syrupy tinned varieties and nowhere seemed to offer decaf tea or coffee either so take your own if you need it. I did miss a kettle in the room but you can get hot drinks throughout the day in the bar. I slept well and there was no evidence of the place being used as the local youth hangout as one reviewer reported. I was there all weekend and slept like a log - no disurbances at all. It is what is - a budget hotel and it doesn't pretend to be otherwise. So if you book to come here and you don't get 5 star luxury and haute cuisine don't whinge about it because it isn't fair or helpful.
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