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All reviewspool areahalf boardlovely hotelbed and breakfastlidl supermarketdeluxe roomper dayvealplenty of choicepool towelsrelaxing holidayreception staffnumber bussomething for everyonehired a carsaladlovely walk
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Reviewed July 1, 2017

We have just returned from a 2 week stay at this hotel. The hotel is lovely and the pool area is beautiful, all the staff are extremely helpful. One day they did close the pool area at 5:30 as they were having a wedding taking place in the grounds which I didn't think was very fair especially for people there with children. The food was very disappointing not at all what you would expect for a 4 star hotel. If you are not a meat eater or don't like cheese the choice was very limiting, even the tomatoes at breakfast time were covered in cheese. If you're vegetarian, vegan or don't really eat much meat I certainly wouldn't recommend paying for full or half board, most people seemed to just have bed and breakfast in the hotel as in the evening only about 10 table were set for dinner, which should really be a big wake up call for the hotel to sort out there food options, also what food we did find to eat was never hot only just warm.

I would go to this hotel again but just on a bed and breakfast or room only basis. It is in a lovely area, and only 30 minutes by bus to Benidorm or Altea.

I'm giving this 4 stars purely based on the hotel, staff and grounds, but would only give it 1 star for food. The food in this hotel certainly doesn't live up to the standard of other 4 star hotels I have stayed in.

Room Tip: We stayed in a room on the road side but it was very quiet.
  • Stayed: June 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbirPlayaHotelSpa, Quality Manager at Albir Playa Hotel & Spa, responded to this reviewResponded July 12, 2017

Dear client,

First of all we would like to thank you for trusting on Albir Playa hotel & Spa.

We appreciate all your comments, both positive and negative that help us constantly improve the service we give our customers.
We are very sorry did not like our varied and high quality buffet with different options of meat and fish in our show cooking, varied salads, Pasta in different tastes, cream of the day, rice and homemade desserts.

We look forward to seeing you again.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2017 via mobile

Good food and relaxed atmosphere. Helpful friendly staff. Buffet great selection and fresh. Plenty to do and spa treatments are very reasonable prices. A good mix of nationalities so not all one big group.

Stayed: June 2017, traveled with family
1  Thank kevinccloud9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbirPlayaHotelSpa, Quality Manager at Albir Playa Hotel & Spa, responded to this reviewResponded June 28, 2017

Dear Kevin,

Thank you for trusting in Albir Playa Hotel & Spa for your holidays.

We are glad you enjoyed our hotel and send us your comments that help us to continue to offer a better quality service every day.

Thank you very much again,

We hope to see you soon,

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2017 via mobile

Came here and stayed for 10 nights in a deluxe room. Came with my partner and friends who have two kids. Lovely place, extremely clean and friendly staff. Close to Benidorm which you can get taxi and bus service. We rented a car from around the corner and was great as you can go off touring. Great destination, quite and peaceful. Great for kids pools and outside play area(slides) and kid area at night near the bar for them to go in and chalk. Plenty of supermarkets near by. We stayed full board at the hotel which is breakfast + drinks(tea coffee orange,pineapple juice etc) lunch and tea however no drinks included. I couldn't fault the hotel and will definitely be visiting again. There's also a spa and gym down stairs however you have to pay. I went for a body wrap and loved it really good and worth the money, great to relax and have a pamper, again really relaxing and extremely clean. However didn't go in the spa as was under maintenance.

Would recommend and will be going back.

Stayed: June 2017, traveled with friends
3  Thank Leanne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbirPlayaHotelSpa, Quality manager at Albir Playa Hotel & Spa, responded to this reviewResponded June 19, 2017

Dear client,

First of all we would like to thank you for trusting on Albir Playa hotel & Spa.

Your comments are a very important tool for us, they makes us continue working to provide good experiences to our guests.

Wish to see you soon.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2017

A lovely 4 star hotel overall. Staff were helpful, smiley... not as previously reported on here. Rooms were spotlessly clean and quiet. Breakfast was in a buffet style and of good quality. I would definietely stay again. Albir itself is a little gem tucked away on the southern end of Altea bay and about 10Km from Benidorm so a super location for day trips to both Benidorm and Altea. We stayed B&B so can't comment about lunch and dinner.

Room Tip: Go premium as not that expensive
  • Stayed: June 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Frequenth0telstayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbirPlayaHotelSpa, Quality manager at Albir Playa Hotel & Spa, responded to this reviewResponded June 16, 2017

Dear guest,

First of all we would like to thank you for your reservation in our Albir Playa Hotel & Spa.
We are very pleased to know that you have enjoyed your holidays with us.
Many thanks for your comments in Tripadvisor because opinions like yours help us to continue in the same line and always offer you a lovely stay.

We hope to see you soon.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2017

First of all, big Thank You to all ,for making my stay very relaxing and comfortable.
Niko ,thank you for arranging my transfer from Alicante Airport.Maria ,thank you for looking after my room.Sorry I dont know all your names but you know how great you all are.
This hotel is quite big and always looks busy but I could see people working around the clock to make sure guests are well looked after.Rooms are very big and comfortable, super showers with wonderful water pressure, as for food ....thatis simply amazing.Choice is enormous , buffet goes for miles and everything is always nice and fresh.Restaurant was always spottless.
Hotel is 10 minutes away from a pebble beach and less then a minute to LIDL.Bus no 10 is 2 minutes walk and takes you to Benidorm in 25 minutes.Plenty of shops and restaurants within walking distance.
There is a good size pool with waterfall , jacuzzi and designated very safe paddling pool for children.
Had a lovely week, good rest on a huge bed and .....I'm already thinking of booking my next visit.

Room Tip: best views are from pool facing rooms
  • Stayed: June 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank KasiaJorissen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlbirPlayaHotelSpa, Quality Manager at Albir Playa Hotel & Spa, responded to this reviewResponded June 12, 2017


Dear Guest,

Thank you for trusting in Albir Playa Hotel & Spa for your holidays.
We are glad you enjoyed our hotel and send us your comments that help us to continue to offer a better quality service every day.

Thank you very much again,

We hope to see you soon,

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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