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“Beware!”
Review of FrontAir Congress

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FrontAir Congress
Reviewed November 10, 2012

We booked this hotel only because of it's location and the "free shuttle" to and from the airport. We were arriving late in the evening (12:00am) and departing early the next morning (6:00am) and were thought this would be more convenient and cheaper than staying in the city with family and having to obtain taxi's for transport. When we arrived at the facility, we were informed that the shuttle was completely full and did not have an opening until 8:30am! When we told them that airport shuttle was the only reason we had booked their hotel, they kindly informed us that the website clearly states it is "per availability." We asked them about taxi's which they informed us there would be no problem getting in the morning.
There were no taxi's around in the morning and we were forced to have the hotel staff call one. This allowed them to take a portion of the 25Euro fee that it cost us for a 7 minute drive to the airport!!!
If we had known it would cost this much, we could have stayed with family in town OR even gotten a cheaper hotel room farther in the city that also offered hotel shuttles!
Must say...this was a very disappointing finish to a wonderful visit to Spain and Rome!

  • Stayed: November 2012, traveled as a couple
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3  Thank mdclary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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343 - 349 of 1,176 reviews

Reviewed November 10, 2012

I stayed at this hotel for one night in November 2012 when we returned from a cruise. At best this is an average hotel. The rooms are modern and spacious. I didn't like the glass door on the bathroom though. The most disappointing thing about this hotel though was the very uncomfortable beds. The were so hard with this rather oddly shaped pillow (more like a long sausage). I'm glad we only had to stay here for one night, as I don't think we could have bared more.

On a positive note, at least they had a shuttle bus to the airport which we found useful. You have to book it the day before and the bus only has 13 seats in. There were also quite a few shops located next to the hotel but we never went in any.

All in all, an average hotel, good value for money but wouldn't stay here for more than one night.

  • Stayed: November 2012, traveled with friends
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Thank Abeigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Stayed at the hotel for 12 days . HUGE, CLEAN rooms, vending machines , accessible by free shuttle to the Barcelona airport and Downtown Plaza Espanya by L72 bus that leaves from behind the hotel for 2 euros per trip. The food is good, interesting salads, portion sizes of the food served is huge. The breakfast spread is BIG.Free internet in the rooms. Great value for money. Air conditioner was erratic but who needs it in winter. Pillows were long?? and soft. Would have preferred two firm pillows. Maxim the restaurant manager and waiters were great.The front desk team is good.No English News channel wasa let down but with free internet, it made up.

  • Stayed: October 2012, traveled solo
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Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

Very good hotel for departures from Barcelona airport.Very close to airport. Close to citycenter - 20 minutes by bus. The hotel was nice, clean, big room with new furnitire, pool, we had good lunch-box. Receptionists were not very polite. Good for business and stopover in Barcelona airport.

  • Stayed: September 2012, traveled on business
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Thank HELEN C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

Was touring Barcelona for 2 days and stayed in this hotel. A very good, decent and budget hotel. The staff is very friendly. There is a free shuttle pick up and drop service from the airport -hotel. Met a group of Indians who were touring Europe and they too were staying in the same hotel. It is close to the airport but a bit far from the city. In the mornings there are regular drops to the city and the last drop in the evening is at around 7:30 pm, so do not miss it if you plan to head back to the hotel by the shuttle.

  • Stayed: April 2012, traveled solo
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Thank MiltonR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

This hotel is located about 5 miles from the airport and they have a free shuttle. The front staff was pleasant. The rooms are quiet and clean but this is not a 4 star hotel by USA standards. Maybe 3 at best. It is too far from the center of Barcelona if your goal is to visit the town. There are no programs in English on the TV.

  • Stayed: November 2012, traveled with family
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Thank JamesV1941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

Gave up on the shuttle bus from airport. After a 50 minute wait with a cranky six year old and a late evening arrival, and 3 phone calls to hotel where we assured driver was on the way/very close/nearly there....... we got a taxi. However the real annoyance was the fact that although the staff we spoke to by phone from the airport were still on duty, they completely ignored our situation/denied they had spoken to us etc etc.
The only saving grace was the following morning we did receive an apology from the reception manager and our taxi fare was refunded.
Location was fine, accommodation was adequate, would have been fine if they had just told the truth on the night.

  • Stayed: June 2012, traveled with family
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Thank BrendanK1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about FrontAir Congress

Address: C/ Alberedes 16, 08830 Sant Boi de Llobregat, Spain
Location: Spain > Catalonia > Province of Barcelona > Sant Boi de Llobregat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 3 Hotels in Sant Boi de Llobregat
Price Range: $52 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — FrontAir Congress 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Frontair Congress Hotel Sant Boi De Llobregat
FrontAir Congress Province Of Barcelona/Sant Boi De Llobregat

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