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“Omg!!! What a mess. Complete rubbish”
Review of H.TOP Platja Park

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H.TOP Platja Park
Ranked #18 of 33 Hotels in Platja d'Aro
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Omg!!! What a mess. Complete rubbish”
Reviewed September 14, 2012

Myself and my husband have just got back from this hotel! We thought we were booking a cheap get away, but £948 later we had booked this hotel.
If only I had listened to the comments from prior guests on this site I would never of booked. When we arrived at 10am we were told that the all inclusive did not start till 12 noon!!!! And we could not check into our rooms.
I said to some chap on reception about drinks and he said we would have to pay (on an all inclusive!!! What a joke) we then finally had our room........... Well my god where do I start, it was a jack and gill room for a family so had people trying to get In our room and my husband could not even get out into the balcony because there was not enough room to open the door...... Mmmm not ideal.
Service: we'll if your French or Spanish then you will get treated like royals but Brits you have no chance
AI: well they could not make there mind up one moment your husband could use both cards and get you a drink then another moment they would change the rules.
Entertainment: let's not even go there!!!!!
Food: well it was ok but not 4 star like they advertise.
To sum up the great (not) hotel people even tried to rub out 2 of the stars on the board outside.
Listen guys, please listen to the comment on here which we never did and don't waste your money on the shabby 2* hotel use you money on a hotel that will treat you like a human.

There was how ever one big plus on the holiday and that was the amazing people we met, you made our holiday and to quote the saying Hey You Guys lol go chunk x

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Boobski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Leicester, England, United Kingdom
1 review
Reviewed September 11, 2012

Impressed with room quite big 2 x double beds. Food average alot of pork on the menu, all inclusive drinks choice ok was queues at times. Maids cleaned every day and left fresh towels. Staff in restaurant very polite, reception staff not so nice. Pool very small not much for kids to do however resport itself lovely lots of little parks and beach only a 10 min walk. Entertainment not good at all. Last day we did not leave until 8.00pm, all inclusive cards were taken from us at 10.00am, had no food or drink all day, had to buy our own. Lost out on a day as did not arrive until 11.30pm on Monday 3rd September. Complained about this were not budging, we were not the only ones this had happened to. Overall we were happy as had got a cheap holiday however what happened on this last day has made us not want to return. As said previously alot of spanish & german got the impression did not like english very much.

Room Tip: Ask for a pool view, as around the hotel not much to look at
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emma J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 3, 2012

Just returned from 7 nights all inclusive here, first impressions were not great we got here early in the morning and were told we could not have a room key until 12.30 or use our all inclusive cards.
We remained positive and when we finally got our room i was disgusted, it was tiny and not very clean with a tiny window overlooking concrete blocks of other hotels. I went straight down and asked to be moved, they were not able to do this until the next day which was annoying but at least they moved us. Second room was bigger with a balcony but unfortunately overlooked the bin store and the smoking area for all the staff.
I have never stayed in such a noisy hotel in my life, between all the deliveries right outside our balcony to the shouting and constant noise from the residents and staff we didnt get much rest.
Plus points were the maid came daily and the room was clean but not plush by any standards.
I get the feeling they don't like the British much here, the hotel was mainly Spanish and most of the people were just plain rude.
Food was average but we struggled to make a meal, all inclusive drinks are not great - really small choice and massive queues most of the time to get them.
With regards to the resort, it is very quiet with not much to do and doesnt seem to wake up until lunchtime at least.....
I would not return to this hotel or any other HTOP and am dissapointed that I paid so much money for this experience.

Room Tip: I suggest you ask for a room over the pool.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank icewarrior2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Platja d'Aro hotels

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 28, 2012

Stayed here 10-17.th August very pleased with the hotel staff very polite the food was excellent can not fault the food at all the staff are always at hand when you need anything the hotel was very clean and tidy maids changed sheets and cleaned room every day , local to all amenties the beach is lovely and clean and tidy loved every minuet of the holiday the beds were a bit hard but ok to sleep on loved it so much went down the next day and have already booked for next year

Room Tip: Choose this hotel you will love the holiday every thing you need is at hand
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Wendysgold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caerphilly, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 19, 2012

Stayed for 7 nights and ere VERY happy with the hotel and its service for the price we paid. We had a room with a balcony over the pool. Bizarre that they forgot to give us the key to the room initially. Most staff were very helpful, friendly and attnetive. I would recommend any family to visit this hotel, the only thing that might put some parents off was the modern music around the poolside during the day. Rooms were spotless and well attended to, there was a massive variety of food although the same variety was offered every meal. beds were comfortable. Appreiciated the fridge in the room to store medicine (we also used our fridge as a safe as it had a key and the safe cost more money). Don't forget to check out Lob's minigolf about a ten minute walk and stays open until the early hours!

Room Tip: There was alot of noise poolside until about 12.30am. Meaning having a poolside room may have been d...
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank rgarnault
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Milford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 30, 2012

Just returned today after spending 5 nights at this hotel,very good service,pleasant staff and good for getting round,we stayed at the sister hotel Caletta Palace in May but Platja Park is the hotel we will go back to.

Room Tip: The local bus station is across the road,great for getting places:Gerona/Barcelona and Palamos.
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
14 Thank Ray122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingswinford,England
Level Contributor
111 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed June 28, 2012

Bad start - Reception said they were full and as a result we were given a room without balcony, no view (windows high,small,dirty), musty. Booked 3 months in advance - we refused it feeling we had been stitched up!! However, 3 hours later we were settling in to an alternative room which was very, very good indeed having balcony, mountain views, spotlessly clean. We were happy.

The food and drinks and hotel in general exceeded our expectations for the money we paid and in view of earlier reports. They seemed to be attending to the negatives and so would consider the hotel to be an ok budget buy. We were on a walking holiday so didn't fully take advantage of the all inclusive options but what we had was of good quality. The bar staff worked hard to serve you with minimum delay. The restaurant staff very friendly. The only big minus was the member of staff who tried to swing the "broom cupboard" on us.

Room Tip: Avoid room 316 (understand there are only a couple like it). Fabulous rooms at the back which have m...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank LsaKingswinford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about H.TOP Platja Park

Property: H.TOP Platja Park
Address: Avda Estrasburg 10, 17250 Platja d'Aro, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Platja d'Aro
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Luxury Hotel in Platja d'Aro
#12 On the Beach Hotel in Platja d'Aro
Price Range (Based on Average Rates): $
Hotel Class:4 star — H.TOP Platja Park 4*
Number of rooms: 208
Official Description (provided by the hotel):
The 4-star H·TOP Platja Park hotel is a family oriented hotel, located in the lively city of Platja d’Aro, Costa Brava (north-east coast of Spain), and it is just 550 metres from a sandy beach. It is situated at 110 Km from Barcelona – El Prat Airport and 32KM from Girona Airport. Platja d’Aro is a fairly small town that attracts many tourists as it has many things to do for the entire family: shops, colorful cafes, traditional Catalan restaurants, and entertainment attractions including water parks (Aqua Diver), funfairs and playgrounds. The modern 208-rooms offer plenty of fun activities and relaxation comforts for adults and children. FACILITIES Rooms • Social room (ping pong, billard, etc. • Restaurant • Bar • Swimming pool • Sun terraces Children • Miniclub (really is children's activity room ) • Baby cots and chairs Spa area • Sauna • Fitness room Staff • 24 hour Front Desk services • Multilingual staff Others • Facilities for guests with disabilities • Meeting & banqueting spaces • Currency exchange • Car hire* • Fax & copy service* • Medical service (external service) • Air-conditioning • Heating • Safe boxes (in each room) • Wi-Fi • TV plasma • Luggage storage (coin lockers) • Showers for check-out • Lifts • Bikes & quadricycles* • Parking* *Some of these services are extra or require a deposit (ask at the Hotel) ... more   less 
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Also Known As:
Hotel Platja Park
H.TOP Platja Park Costa Brava/Platja D'Aro, Spain

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