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“Adequate hotel in excellent beach location” 3 of 5 bubbles
Review of Hotel Ciudad de Castelldefels

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Hotel Ciudad de Castelldefels
Ranked #7 of 16 Hotels in Castelldefels
Manchester, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Adequate hotel in excellent beach location”
3 of 5 bubbles Reviewed August 1, 2013 via mobile

Just returned from 4 nights at the Ciudad de Castelldefels. This is a 3 star hotel located a few minutes walk from the beach in Platja de Castelldefels. The hotel looks lovely upon approach & is on a quiet street. The main lobby is spacious & the decor is fairly modern. The staff were friendly enough, although other than checking in & out we didn't really have a great deal to do with them. We were shown to our room & were very pleasantly surprised to find we had a balcony overlooking the pool. The room was perfectly adequate for the stay. I was with a friend & had requested 2 single beds, which we were given, and there was a stocked mini bar (surprisingly, not too expensive either). The lack of plug sockets (1 in bathroom & 1 which the tv was plugged into) & the bathroom were the only negatives about the room. The bathroom was very pokey & tired looking (peeling paint). It had no window or extraction which meant it was extremely warm & humid in there & the shower had a life of its own, spraying all over the place. This really could do with being modernised. However, generally, we were pleased with the room considering what we had paid. We didn't eat in the hotel so couldn't comment on the quality of the food. The pool was nice although areas around the pool, again, looked a little tired & it was located near to a very busy main road so there was a lot of traffic noise. We never struggled to get a sunbed, but then we were down by the pool by 10am each morning & it did get busier as the day went on. We were there during the school summer holidays so as you can expect the pool was often overrun by excitable children. Perfect if you're a family I imagine, but if you're after peace & quiet I wouldn't recommend this hotel during the height of summer. The only other negative I should mention about this hotel, which I also found in the hotel we stayed at in central Barcelona, is the lack of sound proofing. Every morning we would be woken early (6-7am) by cleaners & other guests either banging around or talking loudly in the corridor. This could be extremely annoying! Location wise, if you're after a beach holiday & fairly easy access into Barcelona, I couldn't fault this hotel. Platja de Castelldefels, which is separate to Castelldefels & has its own train station, is a great little beachside resort. It is located approx 20-30 mins by train from Barcelona Sant train station (tip- buy a T10 ticket for approx 10 euros & you can travel up to 10 times along this line). The beach is fantastic & there are plenty of bars & restaurants within a few mins walk of the hotel. This isn't a particularly 'English' resort so thankfully has managed to steer clear of the tackiness of some other Spanish resorts I've stayed in. It's fairly modern & not particularly quaint but it definitely has a charm of its own. Be prepared to attempt to speak some basic Spanish as in most restaurants & bars the staff don't speak English. We ate some wonderful food whilst we were there, especially the seafood & I can thoroughly recommend the paella at the Cel Blau restaurant on the seafront. Our favourite bar was El Capo on the beach. The drinks (we mainly drank cocktails) were great & very cheap & there was salsa dancing & live music during our stay. All in all we were very pleased with our stay & would definitely recommend the resort to anyone looking for a chilled beach resort that doesn't break the bank.

  • Stayed July 2013
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
3 Thank 321tilly_mint_83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni L, Propietario at Hotel Ciudad de Castelldefels, responded to this review, December 26, 2013
Dear customer,

We welcome your comments, as customers come first for us and this encourages us to constantly improve our product and the resulting customer satisfaction.

Regards

Hotel Ciudad de Castelldefels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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335 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Belfast, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed July 28, 2013

We were fortunate enough to stay at this Hotel for 9 nights in the last 2 weeks.

I can honestly say I was very pleasantly surprised. After reading the reviews, particularly the latest ones about the A/C and wifi not working - I was pleased to find that this was completely incorrect.

The A/C worked extremely well and had the room chilled within 5 minutes. The wifi worked well. The only improvement to the wifi would be another access point added nearer to the pool, however it is nice to 'switch off' while on holiday.

The room was a good size, with an excellent balcony (Room 112), and had a "Shub" (Shower & Tub) which I haven't seen mentioned anywhere here yet. The room was turned down daily and fresh towels and bed linen provided every day. Excellent Value. My only criticism was that despite ordering a double bed we had two single beds pushed together, with individual sheets etc.

The pool area is never too busy, with loungers readily available at all times. I was there peak season and still there were sufficient. An improvement would be more umbrellas available.

The breakfast, which was included with the room price we paid online for, was excellent. Every morning there was a fully stocked buffet with sweet pastries, fruits, cereals, savoury pastries, cold meats, 100% just freshly squeezed orange juice always available, and the same bacon, sausages and scrabled eggs available every morning - there was more than enough choice for your breakfast.

The front of house staff are all excellent. In Particular I would like to thank Ina and Oscar for their help throughout the stay. Nothing was a problem, and for someone with very limited Spanish their english conversation was a welcome relief.

All in all, I feel the value for money at this hotel is excellent, and at approximately €90 per night at peak season it's more than reasonable for two people.

Room Tip: Streetside rooms have an excellent balcony. (We stayed in Room 112)
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank KieranDonnelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica C, Director de Relaciones con Clientes at Hotel Ciudad de Castelldefels, responded to this review, August 16, 2013
Dear guest,

We appreciated your contribution in Tripadvisor. Your opinions help us to be better hoteliers.

We are glad your stay was satisfactory at Hotel Ciudad de Castelldefels. Thank you for all your suggestions, we take great care of them and will let know our team about all. Your comments certainly helps us a lot to improve.

Regarding the two single beds, we always try to assign them by demand and by order of arrival but sometimes it is not possible because these are the most requested type of room and more in summer season. We always do our best to satisfy guests’ preferences.

Hotel Ciudad de Castelldefels look forward to welcome you again in a near future.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano, Texas
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed July 2, 2013 via mobile

No operating A/C in rooms and access to internet ha been down for weeks and "we have not been able to fix this" is their reply. Rooms are neither clean or comfortable. Keep going right by here, you will not have missed a thing.

  • Stayed July 2013
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica C, Director de Relaciones con Clientes at Hotel Ciudad de Castelldefels, responded to this review, August 16, 2013
Dear guest,

Thanks for taking your time to write this review in TripAdvisor.

We are really sorry your stay wasn’t satisfactory at all at Hotel Ciudad de Castelldefels. Unfortunately there was a problem with the A/C of few rooms that took more time than the expected to fix it but the problem was solved in a couple of days.

Regarding the Wi Fi connection, we changed the internet wireless providing company service to get a better one and between the migration of the line we had some blank service time. Please, on behalf of all my team, receive my apologies for the inconveniences. Now it works perfectly.

Hope we have the opportunity to make you change your opinion in the future.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Castelldefels
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 2, 2013

We stayed at this hotel on our last night in Spain as it is a very easy drive to Terminal 1 of Barcelona Airport. Location is excellent. You can easily walk to hundreds of restaurants and bars and the beach. Everyone was more than pleasant to us (Canadians with very limited Spanish). Our room easily accommodated three women in separate beds.

  • Stayed June 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Suzanne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica C, Director de Relaciones con Clientes at Hotel Ciudad de Castelldefels, responded to this review, August 16, 2013
Dear guest,

Thank you for taking the time to write this review.

We are happy you spend a great night at Castelldefels. The hotel it is 10 minutes drive to the Barcelona Airport and 20 minutes to the city centre, close to main services and on the beach.

We let know our staff your impressions, thanks again for your kind words, we are glad you felt comfortable on the room.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 8, 2013

I have travelled widely and I really like this hotel. It is within close distance of the airport and easy to go into Barcelona with a regular and fast train service. It is close to the beach so very pleasant to return to after a day in the city. The room was spacious with flat screen TV, bar fridge and spacious bathroom with shower, bath tub, bidet and toilet. The rooms were well serviced each day with large bathtowels and gels. The breakfast is excellent with a very wide choice of cereal, bacon, egg, freshly squeezed juices, fresh fruit salad, pastries etc I enjoyed having wi fi in the room. The staff were most obliging. We came with a group and it was great to have so much space and for the group to be able to walk and exercise in a safe environment.

  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Dorothy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni L, Propietario at Hotel Ciudad de Castelldefels, responded to this review, December 26, 2013
Dear customer,

We welcome your comments, as customers come first for us and this encourages us to constantly improve our product and the resulting customer satisfaction.

Regards

Hotel Ciudad de Castelldefels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrogate, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 21, 2013

Castelldefels is a great beach choice for convenience to the city and airport offering 20 minute train journey to city 15 taxi ride to airport. This hotel offers great value for money. The breakfast is very good and provides a wide choice including fresh orange! We visit Barcelona for business and pleasure and travel with 2 children. The double/family rooms are a very good size big reception/lounge area close walking distance to train station,beach and resteraunts. Popular for business and vacations users. Very proffesional recommend to anyone

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank markwright60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni L, Propietario at Hotel Ciudad de Castelldefels, responded to this review, December 26, 2013
Dear Customer

We are very pleased to have had a good time in our hotel and we were able to enjoy their time with us.

See you again next year

Regards

Hotel Ciudad de Castelldefels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed April 18, 2013 via mobile

I travel quite a lot and I stay almost weekly in diferents hotels throughout Spain and Europe. When I book a hotel I double check the internet conection and its restaurant facilities.
When I checked the prices of Barcelona city centre I decided to move a bit further out as the price was more competitive. Good choice. This hotel is just perfect for what I have come to do to Barcelona and on top of it I gone for some running in the morning along the beach. Marvellous. I hope next time my visit here is for leisure porposes ;)

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Jimmyguitartf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toni L, Propietario at Hotel Ciudad de Castelldefels, responded to this review, December 26, 2013
Dear customer,

We welcome your comments, as customers come first for us and this encourages us to constantly improve our product and the resulting customer satisfaction.

Regards

Hotel Ciudad de Castelldefels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ciudad de Castelldefels

Property: Hotel Ciudad de Castelldefels
Address: Passeig de la Marina, 212, 08860 Castelldefels, Spain
Location: Spain > Catalonia > Province of Barcelona > Castelldefels
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Castelldefels
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ciudad de Castelldefels 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hotel Ciudad De Castelldefels Province Of Barcelona, Spain

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