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“Great Hotel, lovely resort”

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THe Mirador Papagayo Hotel
Ranked #16 of 38 Hotels in Playa Blanca
Certificate of Excellence
Burnley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel, lovely resort”
4 of 5 bubbles Reviewed January 18, 2014

Fab hotel, was there at Christmas 2013. Lovely walk along the coastal path to the marina and then further along to Playa Blanca. Stayed all inclusive, food good, but I do get a bit fed up with the buffet service so we ate out a couple of nights down at the marina. Weather was great too. Would definitely recommend.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hettiefar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at THe Mirador Papagayo Hotel, responded to this review, January 21, 2014
Dear Guest,

Thank you for your lovely review regarding your recent visit to our IBEROSTAR Papagayo hotel, it is always rewarding to read that our guests have enjoyed their holidays among us.
We are glad to read your satisfaction with our hotel and its location, right on the seafront and within a short walking distance to Marina Rubicon and its array of leisure and dining options.

Once more, thank you for your time and kind recommendation to Tripadvisor’s readers; we hope that you had a pleasant journey back home and to have the pleasure to accommodate you again in our IBEROSTAR hotels in the most beautiful destinations worldwide.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Papagayo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Bathgate, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 16, 2014

I read reviews before I arrived at the Iberostar Papagayo and some of them were not very complimentary. I agree there could be a bit of upgrading in regards to carpets and some furniture, but to be honest, I was not really bothered about this. I found that the food, staff and cleanliness far outweighed anything else. We had a wonderful time the animation team were excellent and worked very hard to keep everybody happy. Our cleaner was such a very nice person and was very helpful and the restaurant staff were excellent, always cheerful with a smile on their face. This all makes for a very enjoyable holiday and we will definitely be returning in the future.

Thank you for giving us such a wonderful time.

Barbara and Jim

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
3 Thank Babsy31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at THe Mirador Papagayo Hotel, responded to this review, January 23, 2014
Dear Barbara and Jim,

Thank you very much for choosing our IBEROSTAR Papagayo hotel for your holidays and for sharing such a nice review on your personal experience among us; we strive to provide a truly personalized and caring service to our guests, and the best reward for us is to see our efforts recognized.

We highly appreciate your praising comments on our staff, their great attitude and commitment to make all guests feel at home away from home is clearly one of our main strengths and we thank you for evaluating this so highly in your review; we will not fail to congratulate them all on your behalf for their contribution to a “wonderful time” among us.

Moreover, we are glad to read that you appreciated the efforts of our talented Chefs during mealtimes and we thank you for pointing out the cleanliness of our overall installations, this being one of the most important aspects for IBEROSTAR.

Once more, thank you for your visit and heartwarming review; we hope that you has a safe journey back home and look forward to welcoming you back at your earliest convenience.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Papagayo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leatherhead, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 16, 2014

9 nights here in early January were our first ever Wintersun holiday and our first time in the Canaries. Despite doubts before leaving we found everything vastly exceeded our expectations.
We booked half-board and found the breakfast and evening buffet food varied and delicious and the whole system efficient (harly any queues) Everything was clean and fresh. Top marks to all the extremely hard-working staff!
We're not great drinkers but we did think the selection available to buy on half-board was expensive, apart from the generous glasses of house red and white - which we found pretty unpalatable, unfortunately. San Miguel beer was OK but if we were going to pay more for other wines I think only interesting ones from the island would have tempted us to do so, but those weren't on offer. However the staff never pressurised us to buy drinks. Coffee, included along with juice at breakfast, was drinkable but not up to the standard of the food nor of coffees we had out. Tea and fruit teas seemed unavailable generally.
Our room was wonderful, bed comfy, lots of space, including storage space, a total of 6 seats including the lovely sofa, two uprights in the room and two on the balcony. Views from there were stunning - especially the free light shows at dawn and sunset! Bathroom was perfect, spacious and the plumbing better than any we've experienced - quiet but instant hot water, temperature easily adjustable, good flow from shower etc. The only downside was lack of sound-proofing between rooms - could hear every cough, chairs scraping on floor etc - good job we had quiet neighbours and quiet plumbing!
We booked with Iberostar direct by Internet and that all worked very efficiently. The staff at the hotel were all pleasant and helpful. We hired a car for the duration of our holiday and were out and about exploring the island most of the time - it is absolutely wonderful, roads good, scenery, giant W coast waves etc - stunning. Great though Las Coloradas is, please don't stay there all the time when there are so many other wonders to see! We're not into modern art but the Manrique sites are something else and even the lesser-known viewpoints around the island take your breath away. You need a map but Cabrera Medina provided one a good one with the car and we'd ordered a larger scale one from Amazon before we went.
Back at the hotel, we only went to the evening entertainment once but it was good. I swam in the lovely clean pool several times and was amazed that my husband joined me once and didn't find it too cold. Hardly any other adults seemed to swim though, at least when we were around. Normally I had the whole pool to myself! We walked to the Papagayo beaches and often to the Marina - sometimes beyond - always very pleasant.
To sum up, thank you to all at Iberostar Papagayo for a holiday which did both of us a lot of good!

Room Tip: Top floor, full seaview was wonderful and worth the extra
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at THe Mirador Papagayo Hotel, responded to this review, January 24, 2014
Dear Chris,

First and foremost we thank you for choosing our IBEROSTAR Papagayo hotel for your first winter sun getaway and first visit to the Canary Islands, it is wonderful to read that everything “vastly exceeded” your expectations.

Nevertheless we took good note of your comment on the quality of coffee and juices at breakfast and passed them to our Food and Beverage Manager for his information, however we were surprised to read that there was no tea available as, hosting regularly British guests we do ensure tea for breakfast; for future occasions please do not hesitate to contact our waiting staff for whatever you may need to fully enjoy your meals among us.

On the other hand, we are thrilled to read that our buffets were to your liking because at IBEROSTAR we strive to offer a wide variety of high quality typical local and international delights thoroughly prepared by our talented Chefs in order to please all palates, it is very rewarding to read that we could conquer yours.

Moreover, we are glad to read your satisfaction with the room we accommodated you in, since they are designed to offer maximum comfort to our guests as well as with our prime location, right on the seafront and with direct access to the promenade and its breathtaking views over the ocean.

Last but not least, we thank you for pointing out the genuine kindness and helpfulness of our staff who strives to provide a truly personalized and caring service to our guests.

Once again, thank you for making us your choice hotel for your first visit to Lanzarote; we hope that you had a pleasant journey back home and to have the pleasure of welcoming you again in our IBEROSTAR hotels in the most beautiful destinations worldwide at your earliest convenience.

Friendly Regards,
Online Reputation Manager
IBEROSTAR Papagayo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devon, United Kingdom
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed January 11, 2014

Just returned from Christmas and New year here.lovely hotel very clean and friendly staff.pay extra for a full sea view and high floor well worth the extra,you can hear the sea most tranquil.the food is
nty of choir,and international drinks.a nice walk on the promenade for as short or as long as you wish to go.xmas dinner not exceptional but was made up by the delicious New year's eve dinner, especially if you like seafood.great holiday good weather.

Room Tip: Full sea view high floor
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank messeycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at THe Mirador Papagayo Hotel, responded to this review, January 15, 2014
Dear Guest,

Thank you very much for the time you spent to share your personal impressions on your stay at our IBEROSTAR Papagayo hotel. We always welcome feedback, as it allows us to continually improve the experience we create for our guests.

Moreover we thank you for your highlight on the cleanliness of our installations as well as on the friendliness of our staff, it is very rewarding to read that you felt well cared after throughout your stay.

Last but not least, we took good note of your comments on our buffet and are very glad to read your satisfaction with our special New Year dinner and the many delights thoroughly prepared by our expert Chefs.

Once again, thank you for your feedback, we are glad to read that overall you enjoyed of a “great holiday” among us. We look forward to serving you again in our IBEROSTAR hotels in the most beautiful destinations worldwide at your earliest convenience.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Papagayo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 11, 2014

This was our second stay at the Iberostar Papagayo. The hotel is very well run and the staff are a credit to the place. Nothing is too much trouble for the girls at Reception. The cleaners are working day and night keeping all the public areas spotless. We stayed from Boxing Day for 2 weeks and although the Hotel was full the kitchen and waiting staff coped very well. The Entertainment Guys and Girls do a great job suggesting events and pastimes that we could get involved with but were never pushy.
We had a FANTASTIC gala dinner on New Years Eve including lobster, smoked salmon and champagne!
We had a Junior Suite overlooking the sea with views of the famous Papagayo beaches to the left and Fuerteventura to the right. The swimming pools were very refreshing, when the beds were taken round the pool in the main building we swam in the other pool in the Apartment annexe which was always quieter
We booked half board, there was a massive choice of fresh food in the hotel Restaurant at both breakfast and dinner, for lunch we went to the nearby Rubicon Marina or drove to some other excellent restaurants, our favourite place was in El Gulfo.
This is not a huge impersonal hotel like some on the Island, you get to know the staff very easily, If you are looking for a clean modern, well run hotel in Playa Blanca this is the one!
We are already planning our next trip

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
5 Thank mick_wright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at THe Mirador Papagayo Hotel, responded to this review, January 15, 2014
Dear Guest,

First of all we would like to thank you for your return visit to our IBEROSTAR Papagayo hotel and for taking part of your time to share a review on your recent stay; we are delighted to read that once more you thoroughly enjoyed your holidays among us.

Moreover, we thank you for your wonderful comments on our restaurant where our expert chefs strive to prepare a wide variety of typical local delights as well as the best international dishes in order to please all palates, we will certainly not fail to congratulate them on your behalf.

We also greatly appreciate your praising comments towards our staff, their authentic kindness and helpfulness are undoubtedly one of our main assets and we are pleased to read that they contributed to your wellbeing whilst staying among us.

Once more, thank you for your time and very kind recommendation to Tripadvisor’s readers; we hope that you had a pleasant journey back home and look forward to welcoming you back very soon.

Friendly Regards,
Online Reputation Manager
IBEROSTAR Papagayo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed January 11, 2014

We arrived at hotel on the 19th December for a 2 week holiday. After being greeted by very helpful reception staff, Went to our room 306 which overlooked the pool,no sun on balcony but it was late in season, we had two single beds put together, sofa,Tv .small fridge large wardrobe which had a safe and shelves which you needed because no drawers in room. Every day a large bottle of water was left, very pleased with room which was cleaned and left spotless by Olga.
You could get pool towels for a returnable deposit. Pool bar which you could have lunch with a selection of pizza toastie's, salad and fruit, or you could dine in restaurant. Everything you could want at breakfast also got coffee pots brought to tables . Great selection of food at lunch and dinner. help yourself to bottled wine beer soft drinks .Meals at Christmas and New Year were fantastic..There is a library and lounge on the fifth floor with a large glass window overlooking the pool.
The swiming pool is lovely with a built in jacuzzi, but was not heated did not stop people going in plenty, of sunloungers.
A free bus takes you Dorada beach .You can walk along the promenade from the hotel to central playa blanca.Takes 10-15min to walk to Marina were there are lots of restaurants and a few shops you also pass outdoor area with free gym equipment, another 15-20m takes you to Play blanca lots of bars and restarants and shops, behind the front are more upmarket shops. we could not find any fault with Hotel Papagaya
and will definately return to this hotel , would like to thank all the staff who helped make our holiday wonderful. Mr & Mrs Chadwick

Room Tip: Lovely double room overlooking pool 306
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank sallybolton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at THe Mirador Papagayo Hotel, responded to this review, January 15, 2014
Dear Sally,

Thank you for reviewing your recent stay at our IBEROSTAR Papagayo hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

Moreover, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights in order to please all palates, it is very enjoyable to read that we could conquer yours.

We are also grateful for your positive mention on your room, as we want to offer spotless and comfortable accommodations to our guests and ensure an excellent and relaxing rest during their holiday in our hotel, we will not fail to convey your compliments to Olga for her contribution to your wellbeing whilst staying in our hotel.

Last but not least, we greatly appreciate your kind words towards our staff, their kindness and helpfulness being our hotel's main strength we will definitely congratulate them all on your behalf for their contribution to a “wonderful” holiday among us.

Thank you once more for your time and very kind review; it would be a great pleasure to welcome you again at your earliest convenience.

Friendly Regards,
Online Reputation Manager
IBEROSTAR Papagayo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 10, 2014

We stayed here for a week in December and were very pleased. We had a ground floor basic room which looked out onto a wall. However, we were very happy with this as it meant the room was out of the way of the pool etc and therefore very private. Our patio was a lovely place to sunbathe in the afternoon as it was protected from the wind and got the sun when it had gone from the main pool area. The rooms were very clean and the beds very comfortable. The bathrooms could probably do with an update but they were very clean. We went half board and were most impressed with the food. The breakfast selection is excellent: freshly cooked breakfast as well as continental and pancakes. We certainly never went hungry! The evening meal was also plentiful and every day there were different options.
We enjoyed the location of the hotel, which we found about 15 minutes walk along the coastal path to the marina, and 20 minutes walk over a cliff to the lovely Playa Papagayo beach. The entertainment around the pool in the day was good without being intrusive. My husband enjoyed the archery and scuba-diving. We didn't particularly enjoy the evening entertainment we saw, although we only bothered with it on two evenings.
Overall, a great hotel if you're looking for a quiet, no-fuss holiday.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Whiskeygirl87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at THe Mirador Papagayo Hotel, responded to this review, January 16, 2014
Dear Guest,

Thank you very much for the time you spent to share your personal impressions on your stay at our IBEROSTAR Papagayo hotel, we always welcome feedback, as it allows us to continually improve the experience we create for our guests.

We are also grateful for your positive mention on your room, as we want to offer spotless and comfortable accommodations to our guests and ensure an excellent and relaxing rest during their holiday in our hotel.

Moreover, we greatly appreciate your praising comments on our gastronomy offer because at IBEROSTAR we know that meals are a very important aspect of our guests' overall holiday experience, this is why our professional Chefs strive on a daily basis to prepare a wide variety of typical local dishes as well as the best international delights in order to please all palates, it is very enjoyable to read that we could conquer yours.

Last but not least, we believe that nice leisure activities and entertaining evening shows are part of the real holiday feeling this is why our animation team strives to offer a wide range of activities for our guests to join in, we are glad to read that your husband took part in the many activities on offer and that this was a pleasant part of your stay among us.

Once more, thank you for your visit and kind recommendation to Tripadvisor’s readers; we would be enchanted to accommodate you once more in our hotel on your next visit to Lanzarote.

Kind Regards,
Online Reputation Manager
IBEROSTAR Papagayo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about THe Mirador Papagayo Hotel

Property: THe Mirador Papagayo Hotel
Address: Calle Las Palmas, 5 | San Marcial del Rubicon, 35580 Playa Blanca, Lanzarote, Spain (Formerly Iberostar Papagayo)
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Playa Blanca
#9 On the Beach Hotel in Playa Blanca
#12 Luxury Hotel in Playa Blanca
#15 Romantic Hotel in Playa Blanca
#16 Family Hotel in Playa Blanca
Price Range (Based on Average Rates): $
Hotel Class:4 star — THe Mirador Papagayo Hotel 4*
Number of rooms: 294
Official Description (provided by the hotel):
Hotel THe Mirador Papagayo, located close to the beach Playa de las Coloradas and next to the paradisiac beaches of Playas de Papagayo, is an optimal place to enjoy your family vacation in Lanzarote. This four-star- resort features 291 ample rooms distributed in two buildings of three floors each. It disposes of two pool for adults and two for children, restaurant, snack bars and a conference room. The wide offer of entertainment, sports activities, leisure and relaxing has been conceived for every family member to enjoy this experience to the maximum. For it, Hotel THe Mirador Papagayo offers among others a gym, a spa center, a multipurpose sports court as well as kayak and bike rental service. Naturally, the little ones will have great fun at our Mini Club. Due to its touristic attractiveness and its good infrastructure, Lanzarote is the ideal venue for holding multiple events such as weddings, congresses, conferences and business meetings. Hotel THe Mirador Papagayo offers modern facilities with the audiovisual equipment for celebrating this kind of events. With spectacular views over Lanzarote, Fuerteventura and Lobos Island, here you have everything at your disposal for your “tailor-made” vacations. Discover with Hotel THe Mirador Papagayo a universe full of tiny pleasures. An unforgettable experience to share in good company in an idyllic place. Hotel THe Mirador Papagayo disposes of 291 rooms, four of them adapted for people with disabilities. Each of the five categories Double Superior Sea View, Familiar Room, Double Sea View, Double Sea Side View and Double Standard puts everything at your disposal for you to immerse in the blue color of the Atlantic. Your wellness and the comfort at your feet. You will find us in Lanzarote, the “island of the volcanoes”. As expected, it was declared Reserve of the Biosphere in 1993 by the UNESCO. This place is magic: natural paradises where the golden sand meets the crystal-clear waters of the Atlantic, volcanic landscapes and unusual tropical vegetation. This island is pure contrast, it´s land of fusion of work of art and nature. It´s the place of exceptional landscapes of unique beauty. The views from our hotel will leave you breathless: in the horizon Lobos Island and Fuerteventura appear. Furthermore, close to Hotel THe Mirador Papagayo you will find the port Marina Rubicon, a place to enjoy a walk while contemplating the sea and the sailing boats, have a drink or go for some tapas, or go shopping at the flea market or at the shops around. With its average annual temperature of 22°C, Lanzarote not only is an optimal place for practicing water sports, but it also offers everything for you to enjoy the vacation you deserve. ... more   less 
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Also Known As:
Iberostar Papagayo Hotel Lanzarote
Iberostar Hotel Papagayo
Iberostar Playa Blanca
THe Mirador Papagayo Hotel Lanzarote/Playa Blanca

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