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“Fantastic Holiday”

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THe Mirador Papagayo
Ranked #15 of 37 Hotels in Playa Blanca
Certificate of Excellence
Reviewed March 12, 2013

My wife and I have had a fantastic week at this hotel. It was my wifes first time abroad and thoroughly enjoyed it. Unfortunately we arrived late due to poor visibility so ate late on so the food was past its best but from then on the food the rest of the week was fantastic, plenty of choice. The room itself was very good but one minor gripe is that the TV needs updating with maybe a couple of channels in english as we only got the news channel. Bathroom was nice with a decent shower . Our room overlooked the pool plus a view of the sea. I liked the design of the pool. Overall a fantastic place to stay and would definately recommend this place.

Room Tip: Rooms 500 to 510 will give you a sea view as well as over looking the pool.
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  • Stayed: March 2013, traveled as a couple
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2  Thank Nigel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,233 - 1,239 of 2,996 reviews

Reviewed March 12, 2013

We had a room with sea view which was really nice. The bathroom is in the need of modernisation. The buffet in the restaurant was every day very much the same, the part where they prepared the rest of the food in the restaurant was okay. Staff is very friendly and helpfull.

Room Tip: Rooms with a seaview
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  • Stayed: March 2013, traveled with family
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1  Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at THe Mirador Papagayo, responded to this reviewResponded July 25, 2013

Dear Guest,
First of all we would like to express our gratitude for your visit at our IBEROSTAR Papagayo hotel and for dedicating your time and effort to write a review. We are glad to may learn from your experience and take your vision into account to achieve maximum adaption to our guests’ needs.

We took good note of your comment related to the bathroom and commit to revise if we can renovate some of the hotel’s areas as our most important wish is to offer comfortable and spotless accommodations to our guests, on the other hand we are glad to hear that you appreciated the nice sea view from your room.
Further, related to our buffets’ offer, we would like to point out that our Chefs work in accordance with our company’s high quality and variety standards related to food preparation and they do their best to offer a wide choice of the Canary Islands delights as well as international cuisine in order to guarantee a variety of dishes and please all palates.
On the other hand we thank you for pointing out our staff, the helpfulness and friendliness of our personnel is one of our main strengths and we are grateful for your highlight on their service, we will definitely congratulate them on your behalf.
Finally, we hope that your stay in Tenerife was as pleasant as it could possibly be and look forward to welcoming you again in our hotels worldwide.
Kind Regards,
Online Reputation Manager
IBEROSTAR Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2013

We booked this hotel on the basis of strong reviews, and weren't disappointed.

We were upgraded from a basic double to a family room which meant we got a kitchen, lounge area and eating area - much more than we bargained for! (We were in the family annexe over the road - this really didn't bother us as the pool there was nice and quiet, and the rest of the hotel is probably less than 100m away so it's really not a big deal.) The rooms were spotlessly clean and service everyday. The only thing I didn't like was that our terrace was right next to the path between the family annexe and the main hotel, which made it a bit overlooked - but this is a really minor thing, and very much a case of personal preference.

We only ate breakfast at the hotel, but the food was varied, good quality and plentiful. We really were spoilt for choice with the cereals, fresh fruit, yogurt, bread, continental breakfast, hot breakfast etc. The staff at breakfast (and reception) were very friendly and helpful.

The hotel is about a 15 minute easy stroll to the marina, which has a good selection of restaurants. Playa Blanca itself is about a 40 minute stroll (all along very easy, paved routes). We also walked to the Papagoya beaches from the hotel - the first sandy beach is about 15 minutes walk but we carried on to the Punta de Papagoya which is about 45 minutes. There was a bit of scrambling, but I did the walk in flip flops so it really isn't too taxing. There are a lot of naturists on all of the beaches, but it was equally ok to stay fully clothed (as we did!)

All in all, a great break and I would recommend the hotel.

  • Stayed: February 2013, traveled as a couple
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4  Thank 4Cumbrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

Just returned from a seven day trip to the Iberostar Papagayo. I was with my husband and close friends and we all enjoyed our stay. The hotel staff were very helpful and extremely friendly, we found the hotel clean and extremely welcoming. The food was good and the staff constantly checked the serving areas. The bar staff were also welcoming and suggested drink and cocktails that we could all try. We had a junior suite although basic furniture it was clean and had beautiful views our to sea. Paddy and the animation team were excellent and great fun. I would certaily recommend this hotel to others.

Room Tip: all junior suits face the sea
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  • Stayed: February 2013, traveled with friends
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5  Thank ayrshirefriends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at THe Mirador Papagayo, responded to this reviewResponded March 7, 2013

Dear guest,

Thank you for describing with so much details our complete services and facilities. We are delighted to read that you felt welcome in our Iberostar Papagayo, as it is very pleasant to see that with you we have made our goal to offer a really good and relaxing holiday.

To succeed, it fills us with proud to read that you find the meals good, the animation excellent and the staff nice. These features are our prime pillars because we are convinced that only through their excellence we will be able to reach complete client satisfaction. We will pass your compliments to the concerning colleagues, as this kind of reconfirming mentions, help us to continue working motivated in the future. It is also a pleasure to read that the cleanliness and the comfort of the junior suite were satisfactory to you.

In Iberostar it is our goal to achieve that our guests enjoy a splendid and unforgettable vacation and phrases like “I would certainly recommend this hotel to others “indicate us that on this occasion we have been successful. This motivates us to keep meeting our demanding quality standards because to us there is no better reward than the confirmation of our guests that they had a lovely stay.

Our best regards,

Online Reputation Manager
Iberostar Hotels & Resorts

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Reviewed March 4, 2013

Having just returned from a 7 day All Inclusive break at the Iberiostar Papagayo Hotel I can confirm that I would recommend the hotel to anyone seeking a good value for money hotel. Rooms were very good ours being a sea view with balcony (available for a small additional charge), general hotel rooms and decor were excellant. I would consider pool size could present a problem in the High Season but of course no problem this time of year.Very nice walk available taking 10-15 miniutes to get to a very good marina and probably a good 45 minute walk to Playa Blanca.My only negative factor would be with regard to the restaurant. Whilst it was very clean and spacious offering a good selection of food - chips with everything for those that wish flavour for many of the courses seemed to be lacking.This was equally as noticeable with the meats as with the desserts.
In summary in spite of the negative comments re food I would most definately visit this hotel again.

Room Tip: Choose sea view bacony or junior suites. Well worth the extra cost.
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  • Stayed: February 2013, traveled with friends
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3  Thank calspickman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at THe Mirador Papagayo, responded to this reviewResponded March 6, 2013

Dear guest,

We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Iberostar Papagayo was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

We are satisfied to read that we were successful in many of our services. As you wrote that you enjoyed the excellent cleaning and the efforts of our outstanding staff we know you took some beautiful holiday memories back home, and to us this is part of our target. It is wonderful that you highlighted the good value for money which we offer and that you felt really comfortable with your room and lovely balcony.

Last but not least, we are really proud to read that you highly recommend the Iberostar Papagayo. This is a beautiful award for our daily labors and a source of strength to continue striving to fulfill each and every demanding quality standard prescribed by our company. Once more, we thank you for posting this nice review and we look forward to may serve you again soon.

Sincerely yours,

Online Reputation Manager
Iberostar Hotels & Resorts

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Reviewed March 3, 2013

I stayed with my girlfriend at the Iberostar Papagayo between 21-26 February on our first holiday together. From the first minute to the last minute everything was perfect.

On arrival we were upgraded to a very large apartment with a full sea view. It was a nice touch to have a kitchen and a large seating area instead of just a room. The staff couldn't have done more for us. The reception staff were brilliant, the restaurant staff great, and the cleaning staff exceptional. The whole hotel was spotlessly clean and the choice of food in the restaurant exceeded all expectation. It would have been very easy to be complete gluttons, but we resisted!!

A real plus point was being able to help yourself to beer, wine, soft drinks and water during the evening meal for a single daily charge of €6 each, as we were on half board. An absolute bargain!

The hotel itself was in a quiet area on the edge of the resort, which is just what we wanted. A gentle 10-15 minute stroll took us to a gorgeous marina surrounded by lovely bars and restaurants. Another 15 minutes away was the main resort itself which was lovely too :-) There is a twice weekly market at the marina, almost completely devoid of cheap tacky tat!

There weren't many English/British people at the hotel, which was fine. A bonus was a complete lack of loud chavs!!!

Highly recommended! Definitely worth a visit. We will definitely be going again

Stayed: February 2013, traveled as a couple
4  Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at THe Mirador Papagayo, responded to this reviewResponded March 5, 2013

Dear Peter,

What a delight to read your extensive review full of wonderful comments on our Iberostar Papagayo. We always strive to achieve maximum customer satisfaction and it is very motivating and pleasant to see that on this occasion we reached our goal.

We do our best to ensure that the culture of warm hospitality is imbued in every person who works at the Iberostar Papagayo and to capture perfectly the exact balance between courtesy and friendliness which is different for each guest. We are delighted that you underlined your satisfaction with this aspect of your stay with us.

To succeed, it fills us with proud to read that you find the meals excellent and with plenty of choices. We will pass these compliments to our chefs, as this kind off praising mentions, help us to keep on working enthused in the future.

Iberostar tries it´s very best to offer comfortable accommodation in great locations. It is always our intention to enrich your stay with local and international delis and pamper you with a service characterized by its excellence and proximity. Your affirmation to have enjoyed all our prime pillars fills us with joy and is the best reward for our daily efforts. We will be delighted to welcome you back!

Kindest regards,

Online Reputation Manager
Iberostar Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2013

We spent a week 21/28 February at the Iberostar Papagayo hotel in Playa Blanca Lanzarote. We had a junior suite facing out to sea which was lovely. The hotel was spotlessly clean and the staff very friendly and helpful. The food was excellent with a wide variety of choice to suit everyone. Although the main centre of Playa Blanca was about 45 minute walk away, a courtesy bus was available to and from the edge of the town centre every couple is hours for those who wanted it.
We thoroughly enjoyed our stay and would happily recommend it.

Room Tip: The junior suite we had was spacious clean and even had a roomy "walk in" wardrobe which w...
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  • Stayed: February 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sue D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at THe Mirador Papagayo, responded to this reviewResponded March 5, 2013

Dear Sue,

We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort that you gave yourself to share the experience of your recent holiday with us and Tripadvisor readers.

We do our utmost to ensure that our customers can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Therefore, we are delighted that you underlined the fantastic buffets our chefs prepared for you as well as the friendly and efficient waiter service.

Regarding the service orientation and professionalism of our staff, which is the prime pillar of our company, we are delighted to read how much this contributed to your wellbeing at the Iberostar Papagayo. This strengthens our determination to continue developing an authentic service culture that enchants each and every of our clients.

It is also very enjoyable reading that you felt comfortable in the room and the common areas which we keep very clean. It is our goal to provide comfortable and spotless accommodation in unbeatable locations and we thank you for letting us know you were satisfied with it.

Last but not least, we want to thank you once more for sharing your opinion and letting us know that you enjoyed your first holiday with us and we would be absolutely delighted to accommodate you again on your next visit to Lanzarote.

Faithfully yours,

Online Reputation Manager
Iberostar Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about THe Mirador Papagayo

Address: Calle Las Palmas, 5 | San Marcial del Rubicon, 35510 Playa Blanca, Lanzarote, Spain (Formerly Iberostar Papagayo)
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Playa Blanca
#9 On the Beach Hotel in Playa Blanca
#13 Luxury Hotel in Playa Blanca
#15 Romantic Hotel in Playa Blanca
#16 Family Hotel in Playa Blanca
Price Range: $104 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — THe Mirador Papagayo 4*
Number of rooms: 291
Official Description (provided by the hotel):
Hotel THe Mirador Papagayo, located close to the beach Playa de las Coloradas and next to the paradisiac beaches of Playas de Papagayo, is an optimal place to enjoy your family vacation in Lanzarote. This four-star- resort features 291 ample rooms distributed in two buildings of three floors each. It disposes of two pool for adults and two for children, restaurant, snack bars and a conference room. The wide offer of entertainment, sports activities, leisure and relaxing has been conceived for every family member to enjoy this experience to the maximum. For it, Hotel THe Mirador Papagayo offers among others a gym, a spa center, a multipurpose sports court as well as kayak and bike rental service. Naturally, the little ones will have great fun at our Mini Club. Due to its touristic attractiveness and its good infrastructure, Lanzarote is the ideal venue for holding multiple events such as weddings, congresses, conferences and business meetings. Hotel THe Mirador Papagayo offers modern facilities with the audiovisual equipment for celebrating this kind of events. With spectacular views over Lanzarote, Fuerteventura and Lobos Island, here you have everything at your disposal for your “tailor-made” vacations. Discover with Hotel THe Mirador Papagayo a universe full of tiny pleasures. An unforgettable experience to share in good company in an idyllic place. Hotel THe Mirador Papagayo disposes of 291 rooms, four of them adapted for people with disabilities. Each of the five categories Double Superior Sea View, Familiar Room, Double Sea View, Double Sea Side View and Double Standard puts everything at your disposal for you to immerse in the blue color of the Atlantic. Your wellness and the comfort at your feet. You will find us in Lanzarote, the “island of the volcanoes”. As expected, it was declared Reserve of the Biosphere in 1993 by the UNESCO. This place is magic: natural paradises where the golden sand meets the crystal-clear waters of the Atlantic, volcanic landscapes and unusual tropical vegetation. This island is pure contrast, it´s land of fusion of work of art and nature. It´s the place of exceptional landscapes of unique beauty. The views from our hotel will leave you breathless: in the horizon Lobos Island and Fuerteventura appear. Furthermore, close to Hotel THe Mirador Papagayo you will find the port Marina Rubicon, a place to enjoy a walk while contemplating the sea and the sailing boats, have a drink or go for some tapas, or go shopping at the flea market or at the shops around. With its average annual temperature of 22°C, Lanzarote not only is an optimal place for practicing water sports, but it also offers everything for you to enjoy the vacation you deserve. ... more   less 
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Also Known As:
Iberostar Papagayo Hotel Lanzarote
Iberostar Hotel Papagayo
Iberostar Playa Blanca
THe Mirador Papagayo Lanzarote/Playa Blanca

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