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“Some clearly love it”

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IBEROSTAR Lanzarote Park
Ranked #3 of 38 Hotels in Playa Blanca
Certificate of Excellence
GreenLeadersSilver level
Canvey Island, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Some clearly love it”
Reviewed May 28, 2013

I've titled this review as "Some clearly love it" because many of the Brits we spoke to really did, and have been back to this same hotel year after year and will continue to do so until they're too old to travel. I'm not one of them. I didn't hate it, but we won't be going back.
Quite simply, it wasn't our thing and we've had much better value elsewhere, e.g. 5* all-inclusive in Cos last year for 30% less and that included flights and transfers, which this didn't.
The hotel is some 30 odd years old and quite dated, but kept very clean - the pool area is spotless plus there was never a shortage of sun loungers which incidently were comfortable ones. We were told that usually Brits make up around 40% of the guests and Germans another 40% approx with a mixture of other nationalities making up the remainder. Many of the guests are in their 60's upwards from the North of England, and these seem to be the ones who are returning guests. We did wonder if that was a mixture of wanting to be in 'familiar, friendly company' or just that having found somewhere they liked, they just kept returning, without realising what else was out there. Either way, the hotel appears to be well booked up and there's no incentive for the management to change/improve things since they're probably turning in a good profit for Iberostar at the moment. On one review, someone was critical of the animation team, and we thought that very unfair, as they're clearly hard working and the content matter of their shows seemed to be well tailored to their audience. Considering the large proportion of Brits there, only one English TV channel (Sky News) which is really poor and it's not that you can't get English channels via satellite in Lanzarote - we spent the following week in Puerto del Carmen and got all the main UK channels. The room we were first given when we arrived was dingy and tatty with peeling paint and a sea view obstructed by trees. We complained and were moved to a similar type of room but in better condition and with a lovely view. There's no air conditioning but in May, we didn't really need it. One problem was that there was not only any drink making facilities in the room but that the information book stated that food and drinks weren't allowed in the room and if found would be charged for separately. That eliminated the pleasure of a morning tea or coffee on the balcony. If you're thinking of hiring a car by the way, don't do it through the reception desk. I asked what the cost would be to hire a small car for the day and after a phone call was told it would be 68 Euros. We then went out the front of the hotel and got an Opel Corsa from cabrera medina for 33 Euros including all insurance. The car had a few scrapes and minor dents which we pointed out and they said: "It happens. Unless it's a bad one we're not worried" which sums up the Spanish attitude to cars (almost every car you see has scrapes and dents - even the mercs)
In conclusion: a bit dated, only one bar in evenings, with limited visibility of shows due to the layout. Food is plentiful and while not being gourmet quality isn't bad and It's relatively quiet. Cheap, it's not. Chic, it's not, and there's better value to be had elsewhere.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank steve c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at IBEROSTAR Lanzarote Park, responded to this review, June 6, 2013
Dear Guest,
First of all we would like to express our gratitude for your visit at our IBEROSTAR Lanzarote Park Hotel and for dedicating your time and effort to write this review. We are glad to may learn from your experience and take your vision into account to achieve maximum adaption to your needs.

Further we would like to point out that despite the fact that our hotel was built a few years ago, we do our utmost to take good care of it, maintaining all of the installations the best we can. Even though, we took good note of your comments and we commit to revise if we can renovate some of the areas.

Regarding the possibility to enjoy a morning tea on your balcony, it is a pity that we weren’t informed about this during your stay because we do provide, through an external company, kettles for our guests; we strongly suggest you for any upcoming holidays to contact our reception that will be more than pleased to provide you with anything you might need to make your holiday as pleasant as possible.
We are very proud to say that our hotel hosts many regular guests, as we do our best to pamper them and make them feel at home away from home, by providing a personalized service as our main goal in IBEROSTAR is that our guests feel welcome and enjoy our desire to serve them.
Regarding the buffet it is a pleasure to hear that you enjoyed the variety of our international and local dishes. The gastronomy is an important facet of our company and we do our utmost to please all palates.
We are also happy that you could enjoy the efforts of our housekeepers and find that everything was kept very clean at all times. We passed your compliments to the staff and they were all delighted to have contributed to your wellbeing at our hotel.

Last but not least we thank you for your cheering words toward our animation staff,
As they dedicate a lot of effort trying to reach each and every guest to participate in the carefully chosen leisure options. We will continue doing our best to bring performances which are of good taste and variety as also many amusing activities so that no wishes will be left open.

Once more we want to thank you for sharing your opinion, rest assured it will help us to improve. We hope to may welcome you again in our hotels in the near future.

Friendly Regards,

Online Reputation Manager
IBEROSTAR Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,260 reviews from our community

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Traveler tips help you choose the right room.   Room tips (576)
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English first
newcastle upon tyne
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 27, 2013

not long returned from the beautiful island of lanzarote and a relaxing stay at this hotel.first of all to dispel a few myths regarding what i call nit picking.the beds are comfortable,admire the view and don't waste time looking at paint flaking on the balcony.you would have to be a very parky eater not to enjoy the food.the joy of going into a so called cold pool is immense after baking in the sun and believe me it is like a warm bath once your in.
all staff i encountered were always helpful and friendly.hotel is always tidy and meticulously cleaned.
right now for my one gripe.i thought the hotel drinks were very expensive and got the feeling that i could be subsidising the all inclusive drinks or am i just nit picking.
anyway i have giving this hotel a 5 star rating as i had the choice to drink elsewhere which i did at the beautiful pub called the irish anvil which was a 5 minute walk on the way to playa blanca next to the ferry landing.
thank you once again lanzarote park staff we hope to return soon

Room Tip: most rooms have some form of sea view
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  • Stayed May 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank lesl0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 24, 2013

I only stayed for 4 days but can confirm the hotel to be quiet enough and clean to use as a base to relax and explore Playa Blanca. We were self catering so cant comment on the food however you have a basic room with kitchenette and utensils should you wish to cook yourself. The views are great when you lie down it feels like your on top of the sea. Staff all very friendly and happy to help with anything. The safe was a bit pricey for 4 days but would suggest using it as the ground floor balcony doors are not the most secure and anyone can walk in off the main drag into the complex which was my only issue really. Would advise going to popeyes or the irish anvil should you want some cheap (big portioned) homemade food. For quality steaks go to Cervantes! If staying out late wax bar is the place to be in the Centro Papagayo.

Room Tip: Would go for higher floors for better security
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NF_CP26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed May 23, 2013

My family of wife,son,daughter & future son in law were here to celebrate my 60th birthday between 9th may to 20th may 2013. We arrived late at night but were greeted warmly and helpfully and having been given our directions etc were then told to come back to the restaurant to get a buffet type meal which was specially prepared for us and was both nice and very welcome. The rooms we were allocated were of a family type with a separate bedroom with ample storage,window and dressing area, bathroom of very good size with plenty of room and included a bidet, bath with shower and plenty shelf room for toilet bags etc and was very clean in the hallway there was a kitchen area for those that were not all inclusive and a fridge, leading to the living room with twin bed /couches and table & chairs with T.V although there was not many channels this was not a problem for us we don't look to spend our holiday watching a box.There is sliding doors (ground floor) leading to your own outer area including two sunbeds and table & chairs leading to your pool and sun lounger area plus gardens all of which were very clean and well groomed. The pool was a very good size of varying depths and a small childrens paddling pool plus another small pool with a middle water fountain which we assumes was purely decorational but all three were clean, this was then leading to a superbly maintained boardwalk area which took you to the beach or restaurants one way and shopping area plus restaurants the other way. There is also a harbour ,marina area which incorporates an open market thursday and saturday and also a large ferry system which can take you to Fuerto Ventura island.
Within the hotel there is a Gym,small shop,massage and wi-fi area. There is also a laundry service but surprisingly no beach towels supplied. Hair dryers are available but not guaranteed plentiful, there is a refundable deposit for this, room safe and tv remote.
The main restaurant is very clean and the food is very good and varied but the pool bar food at lunchtime is fairly repetative and not always warm. Soft drinks, beer, wine and tea/coffee are on tap in the the restaurant and pool bar. The main bar was large and incorporated the evening entertainment area. If you want a busier holiday ask for the main area (ring) if you prefer a quieter holiday ask for a room in one of the outer rings. During the day the main ring incorporates the animation team activities and the pool bar although you are not restricted to any area.

The bad points (not for everyone) are : There is no air conditioning (main season could be problematic). Animation team were nothing special. The area outside the main doors going outside to the main area was invariably smokey ( a ban for the immediate seats perhaps) not nice to have to endure as non smokers. The entertainment finished too early, mini club until 9pm then 9-15 to 10-15 pm varied entertainment then background music with subdued lighting until around midnight (during our holiday we only saw three people one night dancing) surely one hour of entertainment is rather poor. The entertainment area is marred with pillars restricting viewing in some parts. There are no tea/coffee facilities in the rooms.

Good points if I have not already said are : Food was very good in the restaurant. The entertainment was very good (but not long enough) The staff are excellent and very friendly.
Cleanliness is superb everywhere. Living areas are very clean and large.

Were we happy at the Lanzarote park Yes !
Would we return Yes !
Would we recommend it Yes !

Room Tip: If you want a front and back door go for ground floor outer rings. If you want more for the kids an...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincolnshire
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 21, 2013

The seafront location of this hotel really sells it. Virtually all rooms have a great sea view looking over to the island of Fuerteventura. When I checked in the lovely receptionist shook my hand and welcomed me back. Most people make return visits, I met several couples who have been numerous times before. The staff go out of their way to make you feel at home. OK it needs a bit of a facelift but the food and staff make up for any minor distractions. Playa Blanca is a very friendly resort which appeals to the more mature and families. If you want more action then Puerto del Carmen is the place to go. By the way the temperatures were around 30 degrees so what more could you ask?

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LincolnshireBarney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pontefract, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 20, 2013

Just spent 11 days at this wonderful hotel. All the staff are very friendly, smiley and helpful, the hotel, rooms and grounds are spotlessly clean and the food is out of this world, so tasty and plenty of variations. The hotel are real feeders, coming round after breakfast with champagne and chocolate biscuits, whilst sunbathing, staff come with fresh fruit or marshmallows and after lunch and evening meal shots are offered. The hotel is in a superb position with the promenade right in front of the hotel. Will definitely be coming back here and can see why guests come back year after year.

Room Tip: Rooms on C block seem to be quieter
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AngelaL72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 20, 2013

Just returned from lanzarote park hotel, I booked this hotel on the feedback that others had left. The views from the hotel are really lovely, have stayed in other hotels in playa blanca, but this for me was the best. Staff very friendly and work very hard, especially paco, excellent barman! Rooms are basic, with no air con, however, the price you pay reflects this, and didn't find it too much of a problem. Please advised that you can hire a number of things from the hotel, this includes fans. Everything is nearby to get to, taxis are avaliable from the harbour 500metres away. None of the pools are heated, which is a shame, but, later on in the year I guess it won't be a problem! Food was lovely the first week, lots of choice, however, the second week was a bit repetative. A relaxing time was had.

Room Tip: All rooms get the sun, so doesn't matter which one you have.
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Stayed May 2013, traveled as a couple
Helpful?
2 Thank NB1018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about IBEROSTAR Lanzarote Park

Property: IBEROSTAR Lanzarote Park
Address: Avenida Archipielago, 7, 35580 Playa Blanca, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#2 Green Hotel in Playa Blanca
#2 On the Beach Hotel in Playa Blanca
#2 Top resorts Hotel in Playa Blanca
#8 Family Hotel in Playa Blanca
#13 Romantic Hotel in Playa Blanca
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — IBEROSTAR Lanzarote Park 3.5*
Number of rooms: 388
Official Description (provided by the hotel):
Everybody is different, and everybody can enjoy the IBEROSTAR Lanzarote Park hotel with spa, in the south of one of the most beautiful islands in the Canaries. The three rings that make up the hotel are designed to exceed all your expectations: experience an incredible holiday as a family, access all kinds of luxury for adults, or enjoy a few days of relaxation. A place that fully adapts to your personality. Power to the family. Enjoy Lanzarote with the children in a modern, spacious family room and give free reign to their imagination in the spaces designed especially for kids, such as the Babystarclub or the Teenclub. As well as this, the calm waters of the nearby Playa Flamingo with its gentle surf are just waiting for them to jump in. Exclusivity for those over 18. Have one of the most luxurious experiences of your life in the Star Prestige building. Aside from the preferential treatment, you can also access exclusive adults only areas, like the chill out zone with hammocks and Balinese beds by the pool, a private restaurant, or the special area with a pool and whirlpool bath. Stress mode off. Allow all your worries to drift away in the SPA Sensations, a place where the relaxation of mind and body is the only thing that matters. Your experience at this hotel in Lanzarote also includes hearing the relaxing sound of the waves crashing against the rocks from your bedroom. Swimming for all tastes. As well as being right on the shore, you can also choose to bathe in one of the seven swimming pools in the complex. There’s a pool for every type of guests: pools for children and pools for adults only. And there’s even a water park with eight slides! Eat wherever you want. Think of all the things a buffet can offer, like delicious roast beef or sauteed vegetables, and add to that the chance to enjoy a drink or a cold snack while lying on a Balinese bed or reclining in a seat right next to the seafront. Entertainment tailored to you. Work up a sweat playing sport in the sea or in this sea front hotel’s facilities, strut your stuff in the club and dance along to the live performances, or sample the almost infinite number of dishes… You choose your level of activity. ... more   less 
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Also Known As:
Iberostar Lanzarote Park Hotel Playa Blanca
Iberostar Playa Blanca
Iberostar Hotel Lanzarote Park
IBEROSTAR Lanzarote Park Playa Blanca

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