Wife and I recently spent 21 nights half board (2nd to 23rd March) at Lanzarote Park. Usually go away with Thomson but decided to have a change. While I would not recommend Monarch/Cosmos to anyone (poor from beginning to end), the hotel itself is good. Well located. Great food. Spacious rooms. Nice relaxed vibe. Good value for money. Unless you are very unlucky should have an enjoyable holiday there.
Hotel basics: most of hotel’s c330 rooms located in 3 semi circular/horseshoe shaped blocks or rings (see picture) which you access from open corridors (see picture). Each ring is linked to the next ring by a turret containing 2 lifts and stairs. Looking at the hotel from the road, ring C is on the right, ring A is in the middle and ring B is on the left. There are rooms on the ground floor in rings B & C (level 0) but not in the central ring (A). There are also some rooms in a small block (D) to the left of ring B. None of the rooms have air conditioning or heating (don’t laugh – a couple of days were cold enough for heating!). From a distance the exterior of hotel looks great, with its off white masonry paint glistening in the sun. Closer up it’s another story. The open corridors and fronts of balconies were particularly bad (see picture). In windy weather (and we had a lot of windy weather) cracked/flaking masonry paint was literally being blown off the walls. The carpet tiles on the open corridors were also pretty faded and dirty. As you enter the central ring (A) from the road the reception is on the left, there are two seating areas (some of the sofas are pretty dirty and beloved by wild cats), a small computer area, the luggage storage room and access to the turrets with the lifts. There is a very panoramic staircase down to the lower floor. Here you will find the hotel’s only indoor bar (the bar also houses the stage and library), its only (buffet) restaurant, tourist representative desks and a small shop (officially open 8 to 10pm but often found to be open at other times of day). From this lower level you can access the pools of the central ring (A), the pool bar, the outside seating area/terrace and the seafront promenade. The footprint of the hotel is pretty large – it takes 5 minutes to stroll the full width of the hotel along the seafront promenade. Depending where your room is, it can take quite some time to get to/back from, say, the bar or restaurant. The lifts do go down to the lower level but open in the bowels of the hotel. You need a satnav to find them in the absence of any signs! If you have a walking problem you need to appreciate the amount of walking you will need to do to get around this hotel. Because of that, this hotel may not be for you. We were half board but many guests were all inclusive. You can upgrade from half board to all inclusive on checking in for 24 euros per person per night (children 50%). Check out 11am but can pay for this to be extended. No smoking inside hotel and rooms. If I had free choice I would opt for a room in ring C – closest to sandy Flamingo beach, quieter than central ring, furthest from hotel’s sewage recycling plant – see later - and best for views of sun setting.
Location: hard to beat really. Right on seafront with direct access to seafront promenade. With very small interruptions, this paved and substantially flat promenade runs some 6 miles from close to the lighthouse at one end of the town to the Papagayo Arena Hotel at the other end. The Lanzarote Park sits approximately in the middle of this. The pretty and sheltered Flamingo Beach is literally a couple of minutes stroll from Ring C. Either side of the front entrance of the hotel is a row of ‘shops’ (doctor, chemist, car hire, mini markets, estate agents etc). The port, from which ferries go to Fuerteventura, is a 10 minute stroll away. The start of the town centre is a 15 minute stroll away. If you come out of the front of the hotel and turn left, about 75m away are two bus stops for the local bus number 30. For a flat fare of 1.3 euros the buses run from one end of the town to the other both ways half hourly from the bus station but these nearby stops do not have a timetable. Reception should be able to tell you when they arrive at those particular stops. If you turn right, a 10 minute stroll will get you to the bus stop from which buses depart hourly to both Arrecife and Puerto del Carmen (PDC). On weekdays bus number 60 goes to Arrecife, leaves on the hour, costs 3.45 euros each way and takes about 45 minutes. Bus number 61 to PDC leaves a quarter to the hour, costs 2.65 euros each way and takes about 40 minutes. Different times apply at weekends. I suggest you either ask reception for timetables (helpfully there are none at either the bus stop or the bus station – why not?) or get them from the circular tourist office booth located at the end of the pedestrianised area of the town centre.
Room: We had a bog standard double room on second floor of ring B. Can upgrade at check to family room (separate bedroom etc) for 21 euros per room per day. Can I re-iterate what other reviewers have said. ALL ROOMS HAVE A SEA VIEW FROM THE BALCONY. Yes some rooms may have a better view than others eg from some rooms views obscured by plants/trees. Arguably some of the side on rooms have a better view along the coast than those directly facing the sea. In my view, it is simply not worth paying extra for a sea view unless you have a very specific requirement. For us it was more about aspect/sun on the balcony. Contacted hotel by email prior to arrival requesting room that got sun on its balcony in the afternoon. Got room that got sun on balcony virtually all day. In Summer you may actually want a room that gets less sun. Room functional rather than comfortable (see pictures). Looked OK decoratively but lots of rough edges when closer up. Designed for up to three. Two single beds – bit noisy (boing boing etc) when moving around but not uncomfortable - and large bed settee. Spacious, particularly for two. Bedside tables with drawer (electrical socket above each one). Dining table with three chairs. Side table by bed settee. Old CRT TV. Reception reasonable but did lose signal in bad weather. Only one English speaking channel (Sky News). Have to pay 10 euros refundable deposit for remote control but can operate it using buttons on front. 3 coat hooks by door. Wardrobe – 12 hangers provided and 4 shelves. Two of the shelves had an odour which made clothes smell – ended up having to wash then using liquid soap. Wardrobe also contained safe. 16.25 euros per week (3 euros per extra day if say 10 days) plus 5 euros refundable deposit for safe key. Big enough for tablet/notebook but ridiculous location. Floor level. Have to get on hands and knees with wardrobe door blocking light to operate. No use at all if disabled. Larder fridge really good. Freezer compartment. Above fridge case of mysterious locked cupboard. Believe it contains a sink, two electric cooking rings and shelves with crockery etc on. But not sure what you have to do to get access to it. Room lighting dingy – no lighting at all by wardrobe. Squeaking wardrobe door, Leaking shower head. Leaking basin tap (where swivels). Aren’t room cleaners required to report faults? Why should it be down to the customer? Room servicing inconsistent (no servicing at all on Fridays). Some of bedding seen better days, but it is changed twice a week. Undersized sheets laid directly onto mattress – slide about – and old khaki blanket. Bit poor. Bathroom: good size (see pictures). Bath with shower over (on flexible hose). WC and bidet. Basin set in large marble plinth. Huge mirror over basin. Shower not great – thermostat poor – but pressure OK. Handrail by bath. Good quality towels. Lighting good. Electrical socket for shaver, hairdryer etc. Provide soap for basin and liquid soap for bath/shower. Also provided initially, but not replaced when used, shower cap and small pack of make up pads. Do not provide flannels, shampoo, tissues, kettles, beach towels or hairdryer. Balcony spacious - balconies on 2nd floor biggest. Plastic table and two chairs (go figure). Wall mounted clothes dryer.
Reception. Initial impression not good. Checked us in OK but when went later to hire safe very poorly treated. Gave me ‘plastic’ key and written instructions. Tried to get safe to work but did not have place to put key in and instructions did not relate to safe in room. Returned to reception. Basically told all room safes the same and, with shrug of shoulders, asked what I expected them to do. Suggested they sent someone to room to show me how to operate it. Maintenance man arrived quickly. Took one look at safe and said had given me wrong type of key and wrong instructions. Went off and came back with right bits. Then proceeded to demonstrate operation, only to find could not get it to work. Eventually removed door went off and came back with door that did work. Basically have to put key into back of door and set code at back of door. Thereafter operated by key pad and dial. No further problems with safe or reception. In fact, reception helpful at end as they contacted our transfer company to get our pick up time for us.
The dining experience: Only one restaurant (buffet style) and pretty big it was. Breakfast 7.45am to 10.15am and dinner 18.00 to 21.00. Never had to queue for a table. Just walked in, found a table and off we went. The food serving area is about 50 metres long and there is also a separate island with other things on. Because of the rather odd positioning of some items (e.g. eggs and hash browns at one end and bacon, fried eggs and baked beans at the other end) you end up walking this way and that. At times it resembles a mainline railway station during rush hour. Not great if you have walking issues. As others have commented, the food is very good. Decent quality. Nicely presented. Lots of choice. Hygiene standards good. Invariably hot. Nice to see chefs on floor constantly checking up on things. All restaurant staff very friendly. More show cooking than often see. Two dislikes. Hot plates/bowls for cold food (and vice versa). Absolutely the worst fruit juice at breakfast I’ve ever come across. It’s not really fruit juice. Lets everything else down. Ask you to dress decently at dinner eg long trousers and shirts with sleeves for men. Half board guests required to pay for drinks in cash each evening (i.e. no charging to account). Waiting staff occasionally come round at breakfast with cava, small bars of chocolate or biscuits and at dinner with liqueurs. But the delivery is pretty hit or miss which is a shame. Taking of food from dining room totally blatant and widespread. Not sure what the rules for all inclusive are but can’t see why they would need to take food. Anyway, can only assume hotel happy for this to take place!
The adult entertainment experience: better than expected. 6 days a week (10.15am to 4pm) programme of daytime activities (entertainment staff get Saturdays off). Most of this takes place in/around central ring (A). Can get copy of weekly daytime programme from reception. Evening show 7 nights a week from 9.15 to about 10pm on stage at one end of bar. Twice preceded by bingo (cava as prizes) and once followed by a disco. Mix of professional acts (eg various singers, gymnasts, Spanish dancers etc) and entertainment team shows such as Mama Mia and Riverdance take offs. Runs on 2 week cycle so if you are there for longer you can see them twice! Let down by poor visibility – lots of pillars everywhere obstructing the view of the stage. Also found the waiters habit of straightening the chairs from 10pm, even if entertainment still going on, irritating.
Miscellaneous: Wild cats around. Hear them catawalling at night. Sometimes found them on the upholstered furniture in the reception area. Not very hygienic! Sewage smells. Hotel has its own desalination plant. The water ‘made’ here is used for washing and showering. The waste basin/bath water is then treated and used to flush the toilet, which may explain the chemical odour of the water. One day the smell was so bad we had to open the balcony doors to try to get rid of it. The used toilet water is finally recycled for watering the plants. The treatment plant for doing this is situated somewhere behind block B and gives off a pretty unpleasant smell on occasions. With open corridors it did get into nearby rooms (ours included). Security – limited. Never asked if we were guests at dinner or breakfast. Bound to conclude any one could walk in off the street and help themselves. Opens directly onto seafront promenade – some hotels had locked gates. Having said that, not aware of any problems. Virtually no flies but may be different in Summer. Often saw what I took to be hotel manager (always in formal suit) out and about e.g. in restaurant. Good to see, but even better if he talked to the guests!
- Official Description (provided by the hotel):
- Everybody is different, and everybody can enjoy the IBEROSTAR Lanzarote Park hotel with spa, in the south of one of the most beautiful islands in the Canaries. The three rings that make up the hotel are designed to exceed all your expectations: experience an incredible holiday as a family, access all kinds of luxury for adults, or enjoy a few days of relaxation. A place that fully adapts to your personality. Power to the family. Enjoy Lanzarote with the children in a modern, spacious family room and give free reign to their imagination in the spaces designed especially for kids, such as the Babystarclub or the Teenclub. As well as this, the calm waters of the nearby Playa Flamingo with its gentle surf are just waiting for them to jump in. Exclusivity for those over 18. Have one of the most luxurious experiences of your life in the Star Prestige building. Aside from the preferential treatment, you can also access exclusive adults only areas, like the chill out zone with hammocks and Balinese beds by the pool, a private restaurant, or the special area with a pool and whirlpool bath. Stress mode off. Allow all your worries to drift away in the SPA Sensations, a place where the relaxation of mind and body is the only thing that matters. Your experience at this hotel in Lanzarote also includes hearing the relaxing sound of the waves crashing against the rocks from your bedroom. Swimming for all tastes. As well as being right on the shore, you can also choose to bathe in one of the seven swimming pools in the complex. There’s a pool for every type of guests: pools for children and pools for adults only. And there’s even a water park with eight slides! Eat wherever you want. Think of all the things a buffet can offer, like delicious roast beef or sauteed vegetables, and add to that the chance to enjoy a drink or a cold snack while lying on a Balinese bed or reclining in a seat right next to the seafront. Entertainment tailored to you. Work up a sweat playing sport in the sea or in this sea front hotel’s facilities, strut your stuff in the club and dance along to the live performances, or sample the almost infinite number of dishes… You choose your level of activity. ... more less
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- Also Known As:
- Iberostar Lanzarote Park Hotel Playa Blanca
- Iberostar Playa Blanca
- Iberostar Hotel Lanzarote Park
- IBEROSTAR Lanzarote Park Playa Blanca