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“Lovely holiday”

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Iberostar Lanzarote Park
Ranked #2 of 37 Hotels in Playa Blanca
Certificate of Excellence
GreenLeadersSilver level
Reviewed January 26, 2013

Myself and my husband have just had 2 weeks at the Iberostar Lanzarote Park Hotel all inclusive. Everything about this hotel and area is lovely.The staff are very nice,maid service she could not do enymore she kept our room spotless.Entertainment staff all such happy and friendly people well done. Food very good a nice choice. Would recommend hotel and we will go back.

  • Stayed: January 2013, traveled as a couple
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5  Thank nettyNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Lanzarote Park, responded to this reviewResponded January 29, 2013

Dear Netty,

What a delight to read your extensive review full of wonderful comments on our Iberostar Lanzarote Park. We always strive to achieve maximum customer satisfaction and it is very motivating and pleasant to see that on this occasion we reached our goal.

We are delighted to read that you really enjoyed the efforts of your maid and the spotless room, thanks to your comments we know that we were successful in this area and that motivates us to do even better. We will certainly congratulate her and inform her about your satisfaction with her good job.

To succeed, it fills us with proud to read that you find the meals excellent and with plenty of choices. We will pass these compliments to our chefs, as this kind off praising mentions, help us to keep on working enthused in the future.

Moreover, it is nice to know that your overall experience was a good one, and you really enjoyed the cares of our very friendly staff and the lovely entertainment brought by our outstanding animation team.

We hope you had a nice journey back home, and we can´t wait to may welcome you back among us to thank you personally for your encouraging review.

Sincerely yours,

Online Reputation Manager
Iberostar Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,447 - 1,453 of 2,785 reviews

Reviewed January 26, 2013

just come back and overall it was the best hotel we have stayed in, we go 4 times a year on holiday always in 4 star and this hotel beats them all for food. it was very clean and staff always pleasant and helpful. the rooms are a bit dated but very clean, and the views off the pool and sea were very good. would definatly go back.

Room Tip: with the shape of the hotel all rooms have a good view
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  • Stayed: January 2013, traveled as a couple
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2  Thank ceedeeton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Lanzarote Park, responded to this reviewResponded January 28, 2013

Dear guest,

We are delighted to hear that your stay at the Iberostar Lanzarote Park was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with only good holiday memories.

Further, we are glad to read that you could enjoy the culinary efforts of our chefs and the service in our restaurant. In Iberostar we understand that eating and drinking is an important part of your all over experience and when we achieve your satisfaction this is the best reward for our day by day labors.

For Iberostar thorough cleaning is an absolute must and we have protocols and procedures to guarantee satisfying results regarding hygiene and cleanliness. This is why your concerning compliments fill us with proud.

On the other hand, we would like to thank you for your kind words towards our staff which is the base to offer the close and personalized service Iberostar is famous for. They will surely celebrate that you wrote that they were very pleasant and helpful. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services.

We greatly appreciate your positive review of our Iberostar Lanzarote Park and the fact that you had such an enjoyable stay with us.

Yours faithfully,

Online Reputation Manager
Iberostar Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2013

Just back from a very enjoyable holiday at the Iberostar Lanzarote Park Hotel. The accomodation was spotlessly clean albeit the decor is getting a bit tired. The food and friendliness of the staff is excellent and the location of the hotel is well suited for beaches, shops, bars and restaurants.
The evenings entertainment was pretty standard but it was off season, however it did finish a bit early(10.15) although there was background music till 12 midnight.
I feel the rooms lacked 3 things, tea and coffee facility, hairdryer, and an English speaking film channel as all we had was Sky News.
Although it took us 22 years to go back, I think there is a good chance we will be returning next year.

  • Stayed: January 2013, traveled as a couple
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4  Thank Drew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Lanzarote Park, responded to this reviewResponded January 28, 2013

Dear guest,

Thank you for describing with so much details our complete services and facilities. We are delighted to read that you felt welcome in our Iberostar Lanzarote Park, as it is very pleasant to see that with you we have made our goal to offer a really good and relaxing holiday.

We took good note of the opportunities to make improvements that your review offers us and we will do our best to put some of your proposals in practice. However, in the future we invite you to immediately inform us if something is not to your entire satisfaction or if we can help to make your stay with us even more enjoyable because we would then be able to offer a satisfactory solution for your grieves.

On the other hand, we would like to thank you for your kind words towards our housekeeping services, in Iberostar Lanzarote Park we always strive to meet and even surpass all expectations related to hygiene and cleanliness, it is very satisfactory to see that in this area we have been successful and this motivates us to perform even better.

Further, it is very pleasing to read that your all over experience, was a good one, as our main strive is to offer fantastic accommodation and enjoyable holidays, it fills us with proud when you write that the food and friendliness of the staff is excellent and the location of the hotel is well suited. We strongly believe that these features are the base for the wonderful holidays we pretend to offer.

On behalf of the staff and myself, I must say we were all enchanted to have you at the Iberostar Lanzarote Park. We trust it will not be long before you will be back with us for another visit. We assure you in advance of our utmost care and attention and, we look forward to thank you personally for your encouraging review.

Our best regards,

Online Reputation Manager
Iberostar Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2013

Stayed 14 days from 3 to 17 Jan 2013. I have read lots of the reviews that have been posted. If you read only one review, read the one written by Terry C from Cambridge, it is 100% accurate. Remember this a 3 star hotel and adjust your expectations with that in mind. Pleasant but not posh.

Room Tip: The rooms with a FULL sea view (not a lateral sea view) come at an extra cost. The view is excellen...
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  • Stayed: January 2013, traveled as a couple
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Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Lanzarote Park, responded to this reviewResponded January 28, 2013

Dear David,

In the first place, we would like to thank you for your stay in our Iberostar Lanzarote Park and for your praising comments. It is a pleasure for us to read how much you have enjoyed your stay with us.

Iberostar tries it´s very best to offer comfortable accommodation in great locations. It is always our intention to enrich your stay with local and international delis and pamper you with a service characterized by its excellence and proximity. Your affirmation to have enjoyed all our prime pillars fills us with joy and is the best reward for our daily efforts. We will be delighted to welcome you back!

Sunny regards,

Online Reputation Manager
Iberostar Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

Booked this hotel as a "cheap deal" and wasn't too sure what to expect, although did read good reviews. The Iberostar Lanzarote Park far exceeded my expectations. Beautifully kept and maintained, rooms spotlessly clean, daily maid service was excellent and all waiter staff were wonderful. On our first night we went into the bar, ordered a drink and was told "it was on the house" and were given a great welcome by all staff to this hotel. Food was excellent with loads of choice in a buffet style. I am an extremely fussy eater, but always found something lovely to eat and excellent choices. I would have no hesitation in recommending the Iberostar Lanzarote Park and is in a fantastic seafront location.

Room Tip: Mainly all rooms have a sea view and lovely big balconies, and what a view !!
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  • Stayed: June 2012, traveled as a couple
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1  Thank Jackie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Lanzarote Park, responded to this reviewResponded January 25, 2013

Dear Jacky,

We are delighted to hear that your stay at the Iberostar Lanzarote Park was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with only good holiday memories.

We would like to thank you for your kind words towards our housekeeping services, in Iberostar Lanzarote Park we always strive to meet and even surpass all expectations related to hygiene and cleanliness, it is very satisfactory to see that in this area we have been successful and this motivates us to perform even better.

To succeed, it fills us with proud to read that you find the meals excellent and with plenty of choices. We will pass these compliments to our chefs, as this kind off praising mentions, help us to keep on working enthused in the future.

Further, we are grateful and satisfied that you described the hotel as lovely with welcoming staff and friendly waiters. In our opinion, the human forces in Iberostar Lanzarote Park are the most important pillars to build a hotel that offers wellbeing, comfort and splendid holidays. Therefore, we are delighted that you enjoyed this part so much!

We hope you had a nice journey back home, and we can´t wait to may welcome you back among us to thank you personally for your encouraging review.

Sunny regards,

Online Reputation Manager
Iberostar Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

Pre christmas soire to find the sun - unfortunately failed the week we went - Food is excellent, Service and attention great. A really good animation team - lively and engaging. Playa Blanca is nice. Downside - the island is not for everyone - barren and hostile landscape. The hotel was full of mature and elderly folk, many looking leathery and stretched - we liked the hotel - but not the Island - horses for courses - not for us

  • Stayed: November 2012
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Thank PatElse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Lanzarote Park, responded to this reviewResponded January 24, 2013

Dear guest,

We would like to thank you very much for your encouraging comments on our hotel and staff. It is always great to receive positive feedback on numerous aspects of the hotel services and installations.

Iberostar always tries it´s very best to offer comfortable accommodation and outstanding service. At all times it is our intention to enrich your stay with local and international delis and pamper you with a treatment characterized by its excellent guest orientation and proximity. Your affirmation to have enjoyed all our prime pillars fills us with joy and is the best reward for our daily efforts.

Further, we are really pleased to hear what a wonderful time you had under the dedication and care of our professional entertaining team. In Iberostar we believe that the real holiday feeling goes hand in hand with good fun and lovely animation and activities. It is wonderful that you value this so high.

Before saying goodbye, we just want to suggest that if on your next holiday, you prefer to stay in an area with a more gentle landscape, it might be a nice tip to have a look on our web page or contact our Iberostar call center, so that together we can find the localization that best fits your preferences.

Faithfully yours,

Online Reputation Manager
Iberostar Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

The good part is food and location.

Be noticed before you book this hotel\
- The full paymet must be paid as soon as you check-in. NOT WHEN YOU CHECK OUT.
- Only after pay 10 Euro deposit, you will get a TV remote control
- Hair dryer, ironing and ironing board, all the non-fixed-asset , can only get after pay rent.
For example
Ironing and ironing board - one week'rent is 11 Euro.
- no room clearing service provided after 3 PM

So be ready before you book the hotel

  • Stayed: January 2013, traveled with family
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7  Thank game007d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Lanzarote Park, responded to this reviewResponded January 24, 2013

Dear guest,

Thank you very much for your comments which are greatly appreciated. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Iberostar Lanzarote Park, we continuously strive to meet your needs and desires; therefore your feedback is very important to us.

It is unfortunate to hear you got the feeling that we just want to make money from anything, so please allow us to explain why these extra charges exist. We want to be able to offer a wide choice in disposable services, but as we have studied the needs and desire of the average guest that visits us, we know that not all of them are willing to spend on items they consider unnecessary. Therefore we established the method and policy of adjusting the price to the basic needs, while offering the possibility to amplify according to personal wishes and preferences. Like this everybody is welcome to decide for themselves which services they want to enjoy and pay for. We hope that this explanation clears the doubts you had, but we stay at your entire disposal for any further enquiry you might have on this or any other issue related to the planning of your next holidays with Iberostar.

On the other hand, we are satisfied that you did enjoy the culinary highlights which our chefs delicately prepare for our guests. In Iberostar we believe that the culinary part of your holiday is very important and therefore we only work with professional chefs, using products of prime quality.

It is our goal to provide comfortable and spotless accommodation in an unbeatable location and we are grateful that you underlined your satisfaction with our convenient emplacement along the Flamingo beach, on the edge of Playa Blanca, near Yaiza, the picturesque white village.

We hope that your stay was as pleasant as it could possibly be, and we would be enchanted to may accommodate you again in the near future.

Yours sincerely,

Online Reputation Manager
Iberostar Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberostar Lanzarote Park

Address: Avenida Archipielago 7, 35580 Playa Blanca, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Playa Blanca
#2 Luxury Hotel in Playa Blanca
#2 Green Hotel in Playa Blanca
#2 Top resorts Hotel in Playa Blanca
#6 Family Hotel in Playa Blanca
#13 Romantic Hotel in Playa Blanca
Price Range: $180 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Lanzarote Park 5*
Number of rooms: 388
Official Description (provided by the hotel):
The Iberostar Lanzarote Park hotel is perfect for couples and families with children who seek relaxation and an ideal holiday in Lanzarote. It features 388 rooms, including double rooms, family rooms, and suites; many of them have fantastic sea views and all accommodation types are available. Located just 50 metres from Playa Flamingo, Lanzarote Park hotel offers a comprehensive range of services and facilities. Adults have the Star Prestige option, which has a chill-out zone with a Jacuzzi, sun loungers and Balinese beds located in a private pool. For the kids, there's a children's park, Miniclub, Minidisco, an activities programme for children 0 to 17, a games room, seven pools, and even a fun pool with eight slides...Everything they need for endless fun. ... more   less 
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Also Known As:
Iberostar Lanzarote Park Hotel Playa Blanca
Iberostar Playa Blanca
Iberostar Hotel Lanzarote Park
Iberostar Lanzarote Park Playa Blanca

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