We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Absolutely Fantastic Hotel”
Review of Lanzasur Club

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Lanzasur Club
Ranked #23 of 37 Hotels in Playa Blanca
Reviewed April 25, 2014

We went for a 2 week family holiday with First Choice and chose the hotel because we know the area and thought the water park would be fun for the kids. The hotel itself is fantastic, the accommodation is good and the hotel is nicely laid out with lots of facilities. The food was excellent and there was always a great variety to choose form at meal times. My two kids can be quite fussy, (and the Mrs too...) but we had no problem with the choice and quality on offer. The kids took regular trips to the ice cream counter! The water park, AquaLava, is great. Its adjacent to the hotel and you can simply walk in from the hotel by displaying your wrist band. The cost of entry for 2 adults and 2 kids normally is 68E, so having unlimited free access is great. As well as all the water slides and splash areas there is 'Timi Kitchen' where you can eat as part of the all-inclusive deal. It does hot dogs, burgers, pizzas etc. The water park is very well run and professionally staffed. Its worth knowing in advance that the staff rigorously enforce the height restrictions and will ask to see that your kids can swim properly if they appear to be borderline, before they let them go on the slides.
The entertainment is excellent. Throughout the day there are various activities for the kids, if they like that kind of thing. Ours did things like making a T shirt, painting Easter eggs and air rifle shooting. There is a very energetic and well organised 'animation' team. In the evenings there is a mini disco and a wide range of entertainers. The staff are all extremely friendly and happy to help. The location is great as the beach is very close and the town is a short walk away.
All in, I'd definitely recommend it for a family holiday.

Room Tip: Most of the rooms appear to be of similar quality.
See more room tips
  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Brad_HH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxia L, Guest Relations Manager at Lanzasur Club, responded to this reviewResponded April 26, 2014

Dear guest,

thanks a lot for this lovely review, it's fantastic as well! It is always a pleasure for us to read that our guests enjoyed their stay so much and it is also a motivation to continue this way.
We thank you for the recommendation and we wish you and your family all the best,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,723)
Traveler rating
Traveler type
Time of year
Language
  • More languages

821 - 827 of 1,723 reviews

Reviewed April 25, 2014

don't listen to the bad reviews, i think if you want to moan and pick faults you can do it with anywhere. now for the people who know what to expect from an all inclusive package holiday then i would recommend this hotel.
the hotel its self is very well run with great staff all round, the entertainment team are great and yes they are not english but is not only directed at germans and make everyone feel welcome and try to get all involved and are very good and never stop working.
The food for an all inclusive is very good, lots of choice and always something to please all tastes, and more importantly always hot and plenty of it.
The bungalows are not the biggest we have stayed in and are basic but well equipped and good enough for the time you are in them, the only down side is the connecting room doors do let noise through them so if you drop on a noisy family next door it is not great.
The waterpark is fantastic, never overcrowded and always immaculately clean, staff are very good too, its not a massive waterpark but enough to do in there for any age. we used it every day which if we was paying to get in would be 20 euro per adult and 14 per child. The fact that you can walk in and out as you please is great.
We met some really great people here and had a brilliant holiday.
On the whole this is a great place for a package family holiday, book it and enjoy!!!!

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank johnnystraighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxia L, Guest Relations Manager at Lanzasur Club, responded to this reviewResponded April 26, 2014

Dear guest,

many thanks for having written this review and your opinion in which we are interested.
We agree with you regarding the expectations one should have according to the holiday package he has booked. For our part, we work hard to provide always best conditions for a pleasant stay here with us. We are very pleased to hear that you enjoyed it so much and we are grateful for the recommendation you give to all the others to come.
With kindest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014 via mobile

Just returned from a week at Lanzasur, we had a great time, 2 grandparents, 2 parents and a 5 and 3yr old. We had adjoining bungalows which suited us perfectly. Nice and clean. Food was very good lovely selection, ive stayed in 4* hotels and this was just as good. My children loved the waterpark and pools and the hotel is only a short walk from the beach. Great staff all round....we would definetly return :)

Stayed: April 2014, traveled with family
6  Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxia L, Guest Relations Manager at Lanzasur Club, responded to this reviewResponded April 23, 2014

Dear guests,

many thanks for that lovely review. We are pleased when our guests are pleased and if they decide to come back, what do we want more? Looking forward to seeing you again soon,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

I just got back from an 11 night holiday at the Lanzasur Club with my family. we decided to look on here and read the reviews, this was a mistake as we then didnt know what to expect. when we arrived we were told there would be an evening meal waiting for us after we'd had time to settle into our bungalow, speaking of bungalows they were not cramped and small like the reviews had said, we were also given connecting rooms wich was something we didnt expect.
From the minute we arived we felt welcome, the hotel staff were all polite and friendly from the animation team to the cleaners. The food was amazing if i could live and work at this hotel i would. The animation team were amazing they made our holiday, they got all the family involved in the activities and we had alot of fun with them all, they always had time to talk to you and always made you feel at ease, they were by far the best part of this holiday and a huge credit to the hotel. i wish i could have been apart of the amazing animation team that never failed to entertain no matter what time of the day. If your thinking of going on holiday i would definetly suggest here as it great for any type of family with young children or teenagers.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank hollyhollyholly2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxia L, Guest Relations Manager at Lanzasur Club, responded to this reviewResponded April 22, 2014

Dear guests,

thank you so much for this very kind review, we enjoyed reading it and we really appreciate what you have written about us. It encourages us to continue the way we are going, providing best
preconditions so that you and many other guests can spend wonderful holidays here with us in Lanzarote. We look forward to seeing you again soon, till then, all the best to you and your family!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2014

Tried a 10 day hol this year, at Lanzasur Resort, having had a week next door at Blue Village / Flamingo Beach last year. Lanzasur is smaller, which means less chance of getting away from Child activities during the evening, as they tend to remain all evening. Food v good, although fruit juice dreadful - tasted really cheap and far too sweet. Likewise, all spirits are no stronger than 30%. I know they advertise 'Local Spirits' for All Inclusive, but apparently they buy lowest alcohol level available as its cheapest; they could buy various spirit strengths, but pay more duty. Branded spirits available at 3 Euros a shot. I certainly wasn't aware of spirits being so weak last year, next door. Instead of drinking whisky / brandy etc with a mixer, have them straight. (They don't do ginger ale!) First Choice rep & resort staff all v good. Tried this resort due to the water park attached but hardly used it - no fun without any of our own kids - and if you've been to a Disney water park you'll find this one v small.

Room Tip: Don't think of of these rooms have sea views. Avoid room numbers in 500's - too close to ro...
See more room tips
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxia L, Guest Relations Manager at Lanzasur Club, responded to this reviewResponded April 22, 2014

Dear guest,

thanks for having taken the time to write this review. Your opinion is always helpful for us.
We regret that you were not pleased with some drinks in the restaurant / bar.
Nevertheless we hope to welcome you again some day. Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2014

I was anxious to say the least after reading some of the reviews on here but I have to say I don't know if these people were staying in the same place as us. So, as some have put it, the good the bad and the ugly.....The Good: The hotel is clean and well staffed. The staff work their butts off and were friendly and helpful. The pools are nice and at no time was it that busy we couldn't get a sunbed if we wanted. The food was good, I have had much worse all inclusive. Was it samey? A bit - really only breakfast - we stayed for 2 weeks and only ate out twice. The splashpark is excellent and one of the main reasons we picked this resort having not been on a package holiday for a very long time. Again it was not packed, the slides were great and the staff were brilliant. The rooms are perfectly adequate for a couple and two kids, if you had two teenagers it would be a squeeze I think. With regard to the soundproofing, yes you can hear next door but really if you want to spend all your holiday in your room why bother going? Was it full of Germans stealing the sunbeds? No not at all, we met Dutch, Finns, Belgians, French, Spanish, Scots, Irish oh and a couple of Germans. There was no sunbed stealing. The entertainment was great for the kids - it wasn't conducted all in German and was certainly not for their benefit only. The kids team were amazing and looked after our children so well - the kids club was great. They also work really hard - I imagine its difficult to be bouncing around and smiling at 11pm when you are 13 hours into a shift. The walk into town is long but for 4 euros you can grab a cab. The market was fun on Saturday. Our room was cleaned nearly every day and towels were changed a few times a week. The bad..... I cant really find anything and there certainly wasn't anything ugly as far as we were concerned. If you want to moan about stuff you'll always find something to moan about but for us on a family holiday with two kids (8 and 3) this place was perfect and we had a great time.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank anganderin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxia L, Guest Relations Manager at Lanzasur Club, responded to this reviewResponded April 18, 2014

Dear guests,

many thanks to you for writing such a detailed and nice review.
We are very pleased to read that you have found so many positive things here during your stay with us. And the few other things, you knew how to handle them thanks to the right attitude you had on holiday. Reviews like yours help us and encourage us a lot.
We would be glad to welcome you again soon in the Relaxia Lanzasur Club in Lanzarote!
All the best to you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014 via mobile

We went for one week with our 2 children 20 months and 7! Arrived in time for tea which was good lots to choose from found somewhere to sit easily. Bungalow room was clean and adequate for us, might be a bit small for 2 grown teenagers but was fine for us. Found the complex clean and staff were great and polite always ready to help! My 7yr old went to the kids club a few times which he really enjoyed. The water park is a great +++ we went 4 times in our week stay both the kids loved it and us adults ;-) it's a must! Different entertainment every night with a mini disco for the kids. This is defiantly a family resort so if you don't have children I wouldn't recommend going. All in all we had a wonderful stay weather was great and the hotel had lots to do for the kids

Stayed: April 2014
6  Thank Nikki85williams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Relaxia L, Guest Relations Manager at Lanzasur Club, responded to this reviewResponded April 18, 2014

Dear guest,

thanks a lot for your nice review. We are pleased to read that you enjoyed so much your stay at the Relaxia Lanzasur Club. Of course we hope to see you again soon and that there will still be more pleasant things to surprise you and your family!
All the best and kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Playa Blanca hotels
1.1 mi away
H10 Lanzarote Princess
H10 Lanzarote Princess
#14 of 37 in Playa Blanca
5,464 reviews
2 mi away
Hotel THe Volcan Lanzarote
Hotel THe Volcan Lanzarote
#8 of 37 in Playa Blanca
3,943 reviews
2.6 mi away
Gran Castillo Tagoro Family & Fun
Show Prices
Show Prices
Show Prices
1.3 mi away
THB Tropical Island
THB Tropical Island
#25 of 37 in Playa Blanca
2,929 reviews
1.4 mi away
Hotel Hesperia Lanzarote Playa Dorada
1.3 mi away
Princesa Yaiza Suite Hotel Resort
Show Prices
Show Prices
Show Prices

Been to Lanzasur Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lanzasur Club

Address: Urb Montana Roja s/n, 35570 Playa Blanca, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Playa Blanca
#12 On the Beach Hotel in Playa Blanca
#19 Family Hotel in Playa Blanca
Price Range: $148 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lanzasur Club 3*
Number of rooms: 226
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Priceline, Booking.com, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Lanzasur Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lanzasur Club Hotel Playa Blanca
Lanzasur Hotel Playa Blanca
Lanzasur Club Lanzarote/Playa Blanca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing