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“GREAT RESORT”

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Princesa Yaiza Suite Hotel Resort
Ranked #2 of 38 Hotels in Playa Blanca
Certificate of Excellence
Sugar Land, Texas, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“GREAT RESORT”
Reviewed July 13, 2014

My wife & I stayed here for 14 nights in June 2014. This is a truly excellent hotel. A large suite with a large balcony (even with US standards), very nice facilities (pools, spa, restaurants) and very professional and obviously very happy employees who are fully service oriented. Breakfasts (included in room rates) are superb with pretty much anything and everything you might want. We had lunch at the hotel every day, very good food at a reasonable price. We tried three of the hotel restaurants for dinner: Don Giovanni, Isla de Lobos and Kampai, all offering great food and great service at a resonable price. Marina Rubicon (20 mins walk from the hotel) also has very nice restaurants, and because walking there and back was pretty much the only exercise we got during this vacation (although the hotel had a nice gym somewhere), we ended up dining at the marina 10 out of 14 nights we were there. Overall, this is a fantastic resort hotel.

  • Stayed June 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Mehmet P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PYaiza, Director of Operations at Princesa Yaiza Suite Hotel Resort, responded to this review, July 21, 2014
Dear guest,

we are so glad to see you had such a fantastic experience at the Hotel Princesa Yaiza. We appreciate you have taken your time to write a feedback about your beautiful holidays in Lanzarote.

Indeed, the hotel is located in a breathtaking place right in front of the Atlantic Ocean, where our guests can enjoy a beach day during the sun is shinning and the fantastic sunset from the panoramic view that the hotel offers during the twilight.

We are so proud you have noticed our excellent quality in terms of service.

We are looking forward to see you again soon, please contact us again to prepare another unforgettable experience for you.

Best regards,

Óscar Pubill
Director of Operations
Princesa Yaiza Suite Hotel Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ireland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 12, 2014

Travelled with young kids and we all had a super time. Accommodation great, hotel very clean and staff friendly. Kids clubs and evening entertainment very good. To justify the hotel's 5 star rating I feel another restaurant is needed onsite and better menu choices for the kids in the existing restaurants. The buffet restaurants and snack bars are overpriced and the wifi needs to be much better.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank McDonagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PYaiza, Director of Operations at Princesa Yaiza Suite Hotel Resort, responded to this review, July 16, 2014
Dear guest,

First of all I would like to thank you for having shared your holidays with us in the Hotel Princesa Yaiza. We appreciate you have taken time to write your thoughts about your stay with us and we will really take seriously your feedback and suggestions.

Regarding gastronomy, we try to provide always the best in term of service and food to our guests. We offer a huge variety of restaurants where you can choose among a huge kind of different food. Such as Japanese at the Kampai, Italian at Don Giovanni or different thematic buffets. We also include in all of them a children´s corner for the smallest of the family.

We are looking forward to see you again in our hotel to enjoy a new family holiday.

Best regards,

Óscar Pubill
Director of Operations
Princesa Yaiza Suite Hotel Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 12, 2014 via mobile

We have been a couple of times now and will go again. Great family hotel but service is not close to 5* and by extension the prices they charge are not backed up by the experience. We stayed in Royal Kiko suites and the promised extras were inconsistently delivered day to day, buffets are massively over-priced for small kids and therefore you don't have much variety of food in hotel. That said staff are v friendly and location, accommodation etc are great for families.

Stayed June 2014, traveled with family
Helpful?
1 Thank 164endam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PYaiza, Director of Operations at Princesa Yaiza Suite Hotel Resort, responded to this review, July 16, 2014
Dear guest,

first of all we would like to thank you for your sincere feedback. We appreciate you have taken time to let us know which are your thoughts about your stay at the Princesa Yaiza Hotel.

Regarding gastronomy, we try to provide the best gastronomic offer, thus you can enjoy different kind of restaurants and buffets in the hotel, 9 in total. From local and fresh slow cooked food to international food, and we do that thoroughly to offer the highest quality to our guests.

We are happy to see you´ll come back again to our hotel and we´ll do our best to offer you the best experience ever in our facilities.

Looking forward to see you next time. Lanzarote is always a great place to relax and enjoy the holidays.

Best regards,

Óscar Pubill
Director of Operations
Princesa Yaiza Suite Hotel Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 12, 2014 via mobile

We stayed in a Royal Kiko suite for 12 nights. It had two bedrooms, one en-suite for us and one for the kids and another bathroom for the kids. A living area with sofa and chairs, dining table and small sort of kitchen hidden behind wooden doors. Room was immaculate and service twice a day. We were in what amounted to another hotel with buffet breakfast linked to the main hotel by a stylish underground walkway. Breakfast was excellent with a huge selection. We stayed B&B and ate at three of the a la carte restaurants , the Italian, Tapas & Japanase. All were fairly expensive considering the quality of food available elsewhere in Playa Blanca but the Teppenyaki cooking show at the Japanese restaurant is worth the money. My son attended the soccer school run by a couple of ex UK pros and have to say it was excellent. To some up, great hotel, really enjoyed it and will definitely be back.

Stayed July 2014
Helpful?
2 Thank Colin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PYaiza, Resident Director at Princesa Yaiza Suite Hotel Resort, responded to this review, July 23, 2014
Dear guest,

first of all we thank you for sharing your opinion with us. We really appreciate it.

We are so happy to see you had a great time in family at the Princesa Yaiza Hotel. Our facilities are totally adapted to make enjoy the little ones and, while, you can have time to chill out.

Regarding gastronomy, our kitchen team takes long time to get all the food ready on time and with the high quality of a homemade product. We encourage you to come back and book the half board basis in your next stay to enjoy our 3 thematic buffets, or the deluxe half board to enjoy all the restaurants for dinner, including a la carte restaurants of the hotel.

We are looking forward to see you in Lanzarote soon.

Best regards,

Luis Folgar
Resident Director
Princesa Yaiza Suite Hotel Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 11, 2014 via mobile

Went for 2 weeks, family of 5 with 18, 16 & 11 year old. Staff very friendly, breakfast and restaurants excellent food although buffet dinners very pricey! Stayed in Kiko suite which was a bit cramped for our needs. Definitely geared for young families with lots of activities but for older teenagers a bit too quiet.

Stayed August 2013
Helpful?
1 Thank Swannydok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PYaiza, Director of Operations at Princesa Yaiza Suite Hotel Resort, responded to this review, July 16, 2014
Dear guest,

first of all we appreciate you have chosen our property to enjoy your holidays in family.

We really love to host families and we have room types for all of you, maybe the Royal Kiko Suites are designed and decorated for families with small children. We would recommend you to choose the connecting rooms for your next time, perfect for families with teenagers as they can have their own space sharing room with parents. Another great room option will be a dúplex. This rooms are located at the main building of the hotel, in which teenagers will be able to enjoy the animation at the mail pool área and all the sports activities at Kikoland.

We are so glad that you have shared your opinion and feedback with us. We are looking forward to suit your needs for next time you come to Hotel Princesa Yaiza, just contact us to prepare your next stay in Lanzarote.

Best regards from a sunny Lanzarote,

Óscar Pubill
Director of Operations
Princesa Yaiza Suite Hotel & Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 9, 2014

Our family of 6 stayed at the Princesa Yaiza Hotel in mid-December last year and it was the highlight of a very unsuccessful trip to Lanzarote for some winter sun and visiting attractions. Due to a power cut at Gatwick Airport we arrived at the hotel five hours later than scheduled in pitch darkness. After travelling for almost 14 hours, we were welcomed with a glass of wine and some juice for the children - much needed. The check-in was relaxed and we were given an overview of the hotel. Our junior suite and double room were adjoining as requested and located on the 3rd Floor in Block C. The corridor to our room ends with a lovely open view of the sea.

Both rooms were very spacious and had a living space with a balcony facing the pool and 2 sun loungers – our view was not obstructed by palm trees and we could see the sea in the distant. A microwave, kettle and fridge were provided where we could store our groceries from the Dino Supermarket across the road. The bathroom had a double sink, a separate bath and shower. The bedroom was separate to the rest of the junior suite which meant the baby could have his mid-day nap without being disturbed. The bed was enormous and could easily fit 5 of us (no kidding!). A complimentary set of deluxe Johnson’s Baby products was provided with the cot and we found this a nice touch. There was a plenty of wardrobe space (stretched across an entire wall) and quality hangers. Similarly, the double twin room was also very large with open plan living space and bedroom.

Breakfast was included in our room rate and we enjoyed the buffet – great selection of pastries, cereal, hot food with eggs cooked to order, juices and fruit.

Day 1 – We visited to Kikoland en route to Playa Dorada but it was unexpectedly closed. We had hired a car and planned to visit Timanfaya National Park in the afternoon. The Concierge was very helpful in providing us with directions and a map. Unfortunately, only 20 minutes into our journey we had to return to the Hotel due to the strong winds and we felt it wasn’t safe to drive given the exposed road/motorways. Ventured to the outdoor swimming pools and Jacuzzi – it was deserted presumably as the water was too cold.

Day 2 – Overnight the Hotel posted a notice informing guests that a cyclone was heading to the island and an orange alert was in place. The forecast was unsettled for the next few days with heavy rain and sea storms – just our luck! Essentially, we were stranded in the hotel, the promenade had been cordoned off and it was too dangerous to drive anywhere. Fortunately, we saw an advert for the Children’s entertainment that evening and this turned out to be a life saver. The theme for the night was Cowboys and Indians and the kids had great fun playing games with the Kikoland staff who spoke in Spanish and then a translation in English. Being low season, there was only a dozen or so families there. After the children’s entertainment there was also something for the parents’ too – a magic show. This was excellent, very funny and interactive.

Day 3 – My sister and her partner decided to make use of a complimentary visit to the Hotel Spa offered as part of our booking. I would recommend this if you get the opportunity as they enjoyed their time and came back refreshed. The children’s entertainment this evening was a sing along with Kiko and his friends followed by a kid’s disco.

Day 4 – Again, we stayed in the Hotel due to the storm. That night’s entertainment included an Eagles show where there was an opportunity at the end to have a photo taken with an owl. We felt the photo was overpriced at 16 euros for a single shot which we were not shown a preview and digital print that was delivered to the Reception next day. This was followed by a trio of professional Flamenco dancers who performed various well-choreographed routines.

Day 5 – We visited the soft play room near the fish pond. It was large, well equipped with various slides, tunnels, foam toys and opened until noon. There was only 3 other kids in the soft play so our children had plenty of room to play in. They had a fab time and didn’t want to leave.

Highlights of the hotel:
- Free evening entertainment for Hotel guests and the amazing Kikoland staff who were so enthusiastic and great with the kids
- Spacious and comfortable rooms with grand interior landscape
- Helpful reception staff. They charged our ipads and printed off our boarding passes without hesitation

Improvements needed:
- As other reviewers have commented it is very difficult to get a wifi connection in the rooms and the connection times are extremely slow.

Thanks for reading this lengthy review but I hope it was of some help.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Service
Helpful?
11 Thank coco b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PYaiza, Resident Director at Princesa Yaiza Suite Hotel Resort, responded to this review, July 16, 2014
Dear guest,

First of all, I´d like to thank you very much for having chosen the Hotel Princesa Yaiza as your hotel for your family holidays. We are so glad to see that you and yours have enjoyed your stay in our property despite the weather conditions. The weather in Lanzarote use to be steady good during all the year, but maybe some time (really extrange) we may host atmospheric phenomenons that we can not avoid, however our staff is always prepared to offer you an unforgettable stay and you´ll always enjoy your time in Lanzarote while staying at the Princesa Yaiza.

We are looking forward to receive you soon at our hotel and, of course, to see you enjoying the daily sun we use to have in our island.

Best regards,

Luis Folgar
Resident Director
Princesa Yaiza Suite Hotel & Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 9, 2014

This is a beautiful hotel and with excellent service - we really enjoyed our stay. We travelled here with family and could not fault anything. There were quite a few families with young children and they were all catered for very well.

  • Stayed June 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Lorna7575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PYaiza, Director of Operations at Princesa Yaiza Suite Hotel Resort, responded to this review, July 16, 2014
Dear guest,

first of all we would like to thank you for having chosen the Princesa Yaiza as the place for your retreat. Lanzarote is always a great place to enjoy your holidays in family and we provide the best service to suit your needs.

We are so glad to hear you have enjoyed your stay with us and we are looking forward to seeing you soon back in our hotel.

Best regards,

Óscar Pubill
Director of Operations
Princesa Yaiza Suite Hotel & Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Princesa Yaiza Suite Hotel Resort

Property: Princesa Yaiza Suite Hotel Resort
Address: Avda. Papagayo, 22, 35580 Playa Blanca, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Playa Blanca
#1 Romantic Hotel in Playa Blanca
#2 Luxury Hotel in Playa Blanca
#3 Family Hotel in Playa Blanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Princesa Yaiza Suite Hotel Resort 5*
Number of rooms: 385
Official Description (provided by the hotel):
Designed in the colonial canaries style, with its traditional, picturesque balconies, and exotic interior tropical, excellent facilities and faultless service, Princesa Yaiza Suite Hotel Resort is a welcoming, five-star luxury hotel, conceived to satisfy the most demanding customer by making their stay a unique and unforgettable experience. ... more   less 
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Also Known As:
Princesa Yaiza Hotel Playa Blanca
Princess Yaiza Lanzarote
Hotel Princesa Yaiza Suite
Princess Yaiza Hotel Lanzarote
Princesa Yaiza Lanzarote
Princesa Yaiza Suite Hotel Resort Lanzarote/Playa Blanca

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