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“Fab holiday - accommodation ticked all the boxes!”

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H10 Timanfaya Palace
Ranked #1 of 37 Hotels in Playa Blanca
Certificate of Excellence
Reviewed March 16, 2014

Just returned from a week here - and would thoroughly recommend it. Hotel - like the island - was very clean and very tidy. All staff were very efficient and made good eye contact - whether at reception, restaurant, poolside or at / near the rooms.You have to request keys for both safe and small room fridge but safe key deposit is fully refundable.Bed in our room seemed particularly roomy; it seemed to be two 'Queen-sized' double beds put together! We were half board and we were delighted with the variety and choice at both breakfast and evening meal.Any food items running low on the buffet were quickly replaced though - very minor point - additional cutlery was not always easily or logically located! (Along with myself , I witnessed many others wandering around trying to find butter knives, soup spoons etc..).
Pool itself quite cold this time of year but poolside was great - no booming music pumping out and PLENTY of sun loungers to be located at any time of the day we went down there! Poolside there is immediate access to a (rocky ) beachside promenade popular with walkers, joggers and cyclists alike.Turn left and you keep walking - within 5-10 minutes - to a small golden beach and a small parade of supermarkets and a few bars and restaurants .Continue and you'll get into the heart of the town.

  • Stayed: March 2014, traveled as a couple
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7  Thank Naysey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this reviewResponded March 17, 2014

Dear Naysey,

Thank you very much for your review and your rate of 5 points.

I'm glad you enjoyed your holidays,. Haven't you tried our glass covered indoor pool??. It is small but really nice and warm (28ºC)... because the big ones, as you say, are chilly...

Kind regards,

José Angel Vázquez
General Manager

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3,057 - 3,063 of 5,809 reviews

Reviewed March 16, 2014

We recently returned from our first visit to Lanzarote and we cannot wait to go back. When we do, we will certainly book in at the Timanfaya Palace again. Everything - the location, the food, the staff, the entertainment - was absolutely first class and we really enjoyed the adults-only atmosphere. Both of us like kids but not having to put up with other people's when you are doing some serious relaxing was a joy!

  • Stayed: February 2014, traveled as a couple
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5  Thank cricketscribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this reviewResponded March 17, 2014

Dear cricketscribe,

Thank you very much for your nice review and your rate of 5 points.

I'm glad you enjoyed your holidays, relaxing and calming... without children... ; )

Kind regards,

José Angel Vazquez
General Manager

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Reviewed March 16, 2014

Just returned from a great week at this hotel. We had stayed there some years ago, and it had begun to look a little in need of renovation. This has been done, to a very high standard ; an indoor pool has been installed, and the hotel has become adults only. The quality of evening entertainment is much improved - with more professional acts than they used to have. Food, as always is very good quality with options of dishes from the buffet, or cooked to order from the chefs counter. Rooms are now decorated in fresh light neutral colours. Kettles in bedrooms are now available, which is great for us tea-loving Brits. The staff are very friendly and seem to have a great ability to converse in a range of languages. The hotel is ideally placed, on the seafront, with a 6 mile or so paved walkway stretching along the seafront. If you are not on all inclusive; don't expect drinks to be cheap, they are typically hotel-priced, but the measures are very generous ! This is a superb hotel - we will definitely be back !

  • Stayed: March 2014, traveled as a couple
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6  Thank emmasnonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this reviewResponded March 17, 2014

Dear emmasnonna,

Thank you very much indeed for your nice review and your rate of 5 points.

See you soon back again.

Kind regards,

José Angel Vázquez
General Manager

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Reviewed March 14, 2014

Just spent 2 weeks with Thomson's Couples holiday.Well worth the 4 star rating. We had a ground floor Garden room overlooking the beautiful gardens (room 123) Both the bedroom and bathroom a large with a private balcony. Tea/ coffee facilities. Pay extra for fridge and safe. Large king size comfy bed. Only down side is that the long corridor outside is open to the any winds and can be very cool in the evening (March).
Dinning room is large and can get very busy so eat early if possible for breakfast and evening meal if the hotel is full. Seating where there is an empty table. The food is varied and very good.
There is plenty to do both day and evening entertainment is very good. Lots of sunbeds in the gardens and early towels on beds will be taken off (Great!).
The staff are all hard working and very friendly.
A fantastic overall holiday and would recommend this hotel.

  • Stayed: March 2014, traveled as a couple
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6  Thank David_Pat_Sumner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this reviewResponded March 17, 2014

Dear David_Pat_Sumner,

Thank you very much for your nice review and your rate of 5 points.

You well know that we are a 4 star hotel and rate very good consecuently to to this. Gracias!!

Kind regards,

José Angel Vázquez
General Manager

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Reviewed March 14, 2014

We arrived with our friends and found the reception staff slightly off hand. It seemed if you came with a group by coach there was someone waiting to offer refreshments. As we came by private transfer we were not offered anything. There was no-one to help with the baggage, just a hand waved in the direction of where the lift was. The reception is on floor 4 and our rooms were on floor 5, so not too far to go. The rooms were very nice and had tea/coffee, but the fridge was locked and you had to spend a certain amount of money on drinks to be allowed to use it. As we were on all inclusive that wasn't really an option. Also charging for a safe seemed somewhat penny-pinching, especially as they were installed in the room anyway. Our rooms did have a nice sea view, but if you looked down there was a wide pathway which was used for deliveries which wasn't very attractive.
The food was excellent with lots of choice and we also ate twice in the a la carte as two of us had birthdays whilst there - birthday cakes also provided. The drinks at the bar were excellent and some good brands and the staff were very efficient. The evening entertainment was good, although as we ate later than some, we did find if impossible to get a seat a few times.
The weather was quite chilly for the first few days of our stay and the hotel did not seem to adjust for this and had air conditioning on in the dining room, so it was cardigans or pashminas every evening. The position of the hotel is convenient for walking into Playa Blanca and the grounds around the hotel are well laid out and spacious. We did not use the pools as it was too cold and the covered one always seemed to be busy with no chairs left to sit on out of the wind. The snack bar by the pool was quite a good place to retreat to as it was surrounded by glass and quite warm. I think possibly the weather spoilt it for us which is in no way the fault of the hotel which we found to be first class with everything, the staff were friendly (except at reception) and we would have no hesitation in recommending this hotel, especially as it was child free (and I have got 7 grandchildren)!!

  • Stayed: January 2014, traveled with friends
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2  Thank 206JAM123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this reviewResponded March 17, 2014

Dear 206JAM123,

Thank you for your review.

I'm glad you enjoyed your holidays and could rest without children...!!

Sorry about thre weather, we have had a strange winter, colder that usual.

About the bellboy, we are a 4 star hotel. We don't have to have this service and because of it, we don't offer to the guest, although we have 1 for the privilege guests. We just offer, complementary, to the eldest guest or handicaps, or for the guest who directly ask for this service.

Kind regards,

José Angel Vázquez
General Manager

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Reviewed March 14, 2014

We have just returned from a week, and can honestly say this is the best hotel we have ever stayed at and we holiday at least twice a year.
Every member of staff we met were pleasant and greeted us with a smile and cheery hola, nothing was too much trouble for them.
We were fortunate enough to be upgraded to Superior Privilege and being able to use the excellent Kasbah restaurant for breakfast and dinner was a real bonus.
The location of the hotel is superb with views to Fuerteventura. Montana Roja and the entire coastline of Playa Blanca.
We will certainly be returning next year to celebrate our 25th wedding anniversary.

  • Stayed: March 2014, traveled as a couple
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1  Thank Sue F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this reviewResponded March 17, 2014

Dear Sue F,

Thank you for your nice review and rate of 5 points!. Gracias!.

I have visit today of the decorator. In short time, maybe 1 month, we'll have a new privilege lounge that you can enjoy in your next visit.

See you soon.
Kind regards,

José Angel Vázquez
General Manager

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Reviewed March 13, 2014

We have just returned home after 2 weeks here & this was our first visit to the Timanfaya Palace.
A separate check in with a glass of bubbly was a nice touch.
Our Superior Privilege room was on the 3rd floor & although it was at the furthest point along the corridor it was so quiet with a panoramic sea view.
The package included a free safe use, free fridge complete with complimentary drinks upon arrival, a bottle of sparkling wine, fruit bowl, beach towels in the room.
We also had use of the Privilege Lounge with a free serve yourself bar. We could use both the buffet & a la carte restaurants for breakfast & dinner - our choice.
Although I get a newspaper downloaded to my tablet, you choose a free newspaper daily if needed.
We chose to eat in the buffet restaurant most of the time & found the choice & quality to be very good. Those who mark down the food makes me wonder what "their chef" at home provides at meal times!!!
We never waited for more than a minute or two at the show cooking counters, although I do think they need at least one more conveyor toaster as queues do build up there.
Staff in all areas were friendly, courteous & helpful - always a cheery "Hola".
Plenty of sunbeds meant you could choose where you wanted to be & the 9.30am rule for reserving sunbeds was enforced, but why you would want to is beyond me with so many to choose from.
Although free WiFi was available in many areas our room & balcony were out of range so to download my newspaper I had to treck to a public area. Not a huge problem but maybe the report of a May 2014 upgrade might rectify that.
We didn't attend the entertainment so cannot comment on the quality or otherwise, but it was pleasant to sit in the reception/piano bar area.
If we were able to get a room in the same location we would certainly return & can recommend it.

Room Tip: Superior privilege rooms seem to get the best views & are well worth the extra cost.
See more room tips
  • Stayed: March 2014, traveled with friends
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4  Thank kalpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this reviewResponded March 14, 2014

Dear kalpat,

Thank you very much for your nice review and your rate of 5 points. I'm glad you enjoyed your holidays.

We are not going to improve the wifi the next 2 years. Now we have the best wifi in the island, as we are the only hotel that get optical fiber and get 100MB. Normally we should get the wifi in the rooms, but we have in 40% of the hotel. Next time, if you need it, we can check one for you. It it true the best privilege rooms are far away from the reception and don't get the wifi... so you have to choose...

What we are going to improve in short is the privilege lounge... In less than 2 month we'll have a new one.

Kind regards,

José Angel Vázquez
General Manager

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Additional Information about H10 Timanfaya Palace

Address: C/ Gran Canaria, 1 | Montana Roja, 35580 Playa Blanca, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Playa Blanca
#1 Luxury Hotel in Playa Blanca
#3 Romantic Hotel in Playa Blanca
#4 Family Hotel in Playa Blanca
Price Range: $137 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Timanfaya Palace 4*
Number of rooms: 297
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Also Known As:
h10 Timanfaya Palace Hotel Playa Blanca
h10 Timanfaya Palace Playa Blanca
Timanfaya Palace Lanzarote
H10 Timanfaya Palace Lanzarote/Playa Blanca

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