Stayed in this hotel in June/July this year and after 3 days complained about the food!!!
We requested a move to another hotel with our Thompson rep only to be told it would cost another £850, bearing in mind we had already paid over £2000 thought this was ridiculous and incredibly greedy.
The hotel management got involved eventually offering to let us eat in the "A La Carte restaurant, on the first night we walked out as the food was horrible.
The manager was apologetic and offered us a "free holiday" so that he could prove to us that they could supply decent food, on the day we left this changed to a free upgrade to all inclusive if we booked a half board break,
We will never return to this hotel
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- Also Known As:
- h10 Timanfaya Palace Hotel Playa Blanca
- h10 Timanfaya Palace Playa Blanca
- Timanfaya Palace Lanzarote
- H10 Timanfaya Palace Lanzarote/Playa Blanca