On arrival we were greeted with Cava and orange juice and made to feel really welcome. We were booked in very quickly. The bell boy loaded our luggage on a small train and we were driven to our room, he was extremely polite and helpful. We stayed in room 8124 with garden and sea view. The rooms are very spacious with a double wardrobe with 2 sliding mirror doors and a fridge for free good sized bathroom. The rooms are kept extremely clean. The Hotel grounds were beautifully kept. Pools were lovely and clean the large salt water pool was great, bit cold but still lovely.
The Animation team were fantastic and worked very hard, they were all very friendly and always had a smile for everyone (thank you). There were shows put on in the entertainment bar some professionals and the animation team which were really good, this usually started about 10pm my only moan is the first week there were loads of kids aapparently the Spanish Christmas starts 6th Jan British decided to give their children an extended Christmas holiday by taking an extra week from school. The kids were allowed in the entertainment bar until closing around 11.30pm running around while the shows were on and found it difficult to find a seat. I think this put a lot of people off. The kids shows started around 7.30 so by 10pm when the shows started for adults kids should not be allowed my personal view - (time for bed).
The piano bar was quieter but got a bit boring with just piano, There was a woman playing guitar and singing one night per week (really good), also a Spanish guy singing with guitar also very good.
I noticed lots of comments that people didn’t get a kettle in their rooms unless you were staying in privilege, not true, if you read the hotel pack in your room you will find you can order a kettle from reception for free which we did on the first day, they delivered a tray with kettle, cups and saucers (remember don’t ask don’t get).
The restaurants we found the food lovely, slow cooking and lots to choose from, the main restaurant can get busy in the evenings, you can use the privilege restaurant in the evenings. The restaurant Manager and staff were very friendly and professional as the reception staff.
We booked a trip to Fire Mountain which was fantastic, we also booked the ferry to Fuerteventura for the day, which was great. 23 euros each well worth it - , lovely beaches and some really good shops. The Hotel is very large and located about 20 mins walk to Flamingo Beach and 45 mins walk to Playa Blanca town, the walk along the promenade is lovely and really good views all the way.
We travelled with First Choice and can’t fault them the hotel Reps were really helpful and friendly (well done Alex and Hattie).
The hotel was fantastic we really enjoyed our stay and are definitely going back the same time next year.
Sue & Mick (Dovercourt – Essex)
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- Also Known As:
- h10 Rubicon Palace Hotel Playa Blanca
- h10 Rubicon Palace Playa Blanca
- Rubicon Palace Lanzarote
- Rubicon Hotel
- Rubicon Lanzarote
- H10 Rubicon Palace Lanzarote/Playa Blanca
- Hotel h10 Rubicon Palace