Just back from 2 weeks, 3 families with 3 rooms. All rooms we great although grandparents ( there for a month ) were initially put I'n a room overlooking the car park, they were moved with no complaints.
We had 3 children , 4 months, 3 years and nearly 4. They loved the pool except it was too cold as the heating wasn't on, we did complain and they sent a man to test the temp, they said it was 23 deg and that was the max temp allowed I'n lanzarote !,
The smaller main pool was also cold but refreshing and ok if moving.
The 2nd week of our stay was half term I'n uk and it was busier ( but still not crowded ) but magically the heating was on I'n both pools and it was much much better.
We were all inclusive and this is definitely the option to take. Food was fine and allowing for the quantities they had to prepare was always well presented and very nice. We never struggled to find something we liked. It's generally worthwhile queuing for a few minutes at the open kitchens for the show cooking. Each night is themed and repeats on a weekly basis. Slight criticism that childrens choice is a bit limited , but the kids didn't seem to mind too much.
The smaller dining room is a bit calmer than the large one but no childrens section, so if you've no kids head for it for dinner.
Breakfast was excellent except for the machine coffee, which wasn't unpleasant but is not coffee as we know it. If this could be addressed it would make the dining experience 100%. you can get an espresso from one of the machines and top up with milk which results I'n a nice coffee, but this is only on 1 of the many machines and only I'n the small room.
One frustration not of the hotels doing is the queues at the coffee machines due to ( mainly fellow UK) guests not being able to read and follow simple written instructions, tip if you press the button with White coffee on it, you get a White coffee, neither looking blankly at the machine or pressing the White coffee, then the milk button will get you a coffee, if you can't grasp this please move aside and let the queue of people behind you use the machine. ( rant over )
Final niggle is that if you sit outside covered area I'n the evening to eat you have to put up with selfish people smoking either I'n the dining area or the adjacent courtyard, even though this is external the smoke gathers I'n the covered over area.
Apart from the above minor issues the hotel, food , drink and staff were excellent, even the all inclusive wine was ok and the on tap beer was San Miguel .
We did a couple of the activities which were fun and good to meet fellow guests. The entertainment team are like machines, they never stop and are always cheery and friendly, special note about Charles (French from reunion island ) he was very professional / friendly and fun. 3 of us also walked up the adjacent volcano with him and a colleague, this is worth doing.
The walk into playa is very pleasant (45 min easy levelish walk) taxi back 3 to 4 euros.
We would return to this hotel and if the pools were to be warmer would have no complaints whatsoever.
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- Also Known As:
- h10 Rubicon Palace Hotel Playa Blanca
- h10 Rubicon Palace Playa Blanca
- Rubicon Palace Lanzarote
- Rubicon Hotel
- Rubicon Lanzarote
- H10 Rubicon Palace Lanzarote/Playa Blanca
- Hotel h10 Rubicon Palace