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“Lovely hotel in a great resort”

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SENTIDO H10 White Suites
Ranked #8 of 37 Hotels in Playa Blanca
Certificate of Excellence
Llanelli, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Lovely hotel in a great resort”
Reviewed April 25, 2014

Stayed for a week in April with my husband and 24 yr old son. Really enjoyed the holiday at this very pleasant, quiet hotel.
Staff are very friendly and helpful. Rooms are lovely and cleaned to a very good standard daily. I liked the coffee machine n the room which they replenished daily.
Food is excellent at every meal and there is plenty of choice.
The shows were great and daily entertainment fun.
I would recommend this hotel and would certainly return there myself.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KathW22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pilar_Paez, Director de Relaciones Públicas at SENTIDO H10 White Suites, responded to this review, April 26, 2014
Dear guest,

Thank you very much for the nice comments and of course for recommends us to other travellers. It is always nice to read that our guests enjoyed the holidays.

We will be more than happy welcoming you back in our house.

Kindest regards,
Pilar Páez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,596 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (687)
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English first
Ipswich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 24, 2014

I have just returned from this hotel and it is excellent. The Suite was spacious and was kept very clean, the food was great and the selection in the evenings was very good.

The staff could not have been more helpful, I cannot possibly say enough good things about them. Kind, efficient and always welcoming with a smile.

A choice of heated and non heated pools was nice, but I was in the heated one mostly as it was like a warm bath!

The hotel is in a good location just a few minutes walk from the beach, and just a few minutes further to the town with many shops. There is also a supermarket situated opposite the hotel which is very convenient.

I did not use it, but there is also a gym and sauna on site which look good for those who enjoy that sort of thing.

The White Suites currently has a 3 star rating, but do not let this put you off. The Hotel was refurbished (Nov 2013), and they have to keep there old rating for a year. Believe me after a year this will be a 4 star at least most likely a 5 star.

Take advantage of the lower price at the moment and book your holiday now!

Room Tip: Rooms away from the main road will provide a better view, and I imagine will be a little quieter.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Trevor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pilar_Paez, Director de Relaciones Públicas at SENTIDO H10 White Suites, responded to this review, April 26, 2014
Dear Trevor,

In name of the entire H10 White Suites team thank you very much for the wonderful comments. We are happy to know that you have enjoyed your holidays in our house.

It will be a pleasure to welcome you back in a near future.

Kindest regards,
Pilar Páez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, United Kingdom
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 24, 2014

This was a first visit - we stayed here for a week in March.Wow! How pleasant! Some returning guests told us that the hotel had been closed for a few months in 2013 for refurbishment. It was changed from self catering to a boutique hotel. The accommodation now incorporates rooms, all in white, comprising a spacious bedroom, bathroom and sitting area, plus balcony overlooking the pool area. All lovely.There was also a Krupps coffee machine in the room which was topped up with water and coffee capsules daily - nice touch. An added bonus for us was that the hotel was now adults only, so no children rushing about.
The food was plentiful and lovely though there seemed to be difficulties in the dining room which was hardly big enough to deal with the volume of traffic, at times, so there was some queuing. It was a bit early in the season to use the terrace which would have relieved the situation somewhat. Decor throughout was tastefully modern, with a lot of white as the name suggests. Staff were most pleasant and spoke good English. The hotel itself is about five minutes walk from the beach. We're looking forward to future visits to this lovely hotel.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Maggie162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pilar_Paez, Director de Relaciones Públicas at SENTIDO H10 White Suites, responded to this review, April 26, 2014
Dear Maggie,

Big thanks you for the nice comments. We are glad to know that you went back home with the intention to visit us back.

It will be a pleasure to welcome you back soon.

Best regards
Pilar Páez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, England, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 24, 2014

I stayed here with my boyfriend over the easter holidays for 5 nights. As an adult only hotel it was the perfect relaxing escape with great food. We were half board and we would really recommend the food. Every breakfast the chef cooked fresh omelettes, pancakes and eggs at the counter. We also had sirloin steak, muscles, variety of fish, crab and even a Chinese themed night! The heated pool was really nice. The beach was only a short walk away where you can rent a sun lounger for 3 euros and an umbrella for 3 euros. Our room was nice although we had twin beds pushed together that separated easily. We were greeted with cava which was a nice touch (other options of fruity water or juice). Overall a great break! We would return again.

Room Tip: Ask for a balcony by the pool - we had a view of the main road but it wasn't too bad
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank E11a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pilar_Paez, Director de Relaciones Públicas at SENTIDO H10 White Suites, responded to this review, April 26, 2014
Dear guest,

Thank you very much for the nice feed-back.

We are happy to know that you have enjoyed your holidays.

In relation to the twin beds, we are planning to change some of them for king size beds.

We hope to have the pleasure to welcome you back soon.

Best regards,
Pilar Páez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 22, 2014 via mobile

I have just returned from this hotel where I stayed for a week with my daughter. We found the cleanliness of the hotel outstanding and all staff were very friendly and helpful.
Yes, there are issues with the number of sun beds but they are trying to sort this out and towels left out early were removed enabling most people to enjoy the comfort of them. I saw the staff fetching more (I have no idea where from though) if needed. I feel that if many more were readily available the area wouldn't have been as relaxing though and could have been overcrowded.
The pool bar was busy, as stated by others, but we were never ignored and found the staff friendly at all times of the day and night. Excellent cocktails and the coffee was good too.
The restaurant was excellent with friendly, efficient staff and the food was wonderful with plenty of choice. We had to queue on only one evening and that wasn't for too long. We soon got to know the best time to go.
We were very happy with our room but would like a pool view next time.
Please pass on our thanks to everyone who helped make this such a special treat.

Stayed April 2014, traveled with family
Helpful?
2 Thank GillSk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pilar_Paez, Director de Relaciones Públicas at SENTIDO H10 White Suites, responded to this review, April 23, 2014
Dear Gill,

First of all we would like to thank you for the nice comments regarding the staff and the hotel in general.

About the room with pool view, please feel you free to send us an email requesting one for your next visit, if we have availability we always fulfil the requests.

We will be very happy welcoming you back soon.

Yours sincerely,
Pilar Páez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camberley
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 22, 2014

My Husband & I stayed here for a week last month. I have to say from the moment we arrived to the moment we left, we could not fault the attentive & friendly staff.
Nothing was any trouble, and any issues sorted out straight away.
The Suite was lovely- kept clean and very spacious. All other areas were kept clean and tidy. Each morning the area around the pool was cleaned & wiped down ready for the day.
We liked the system of not being allowed to reserve a sun bed. This meant that if you were organised enough, you could always find a bed.
There were lots of activities to take part in if you wanted to. The girls often brought round a small refreshing drink during the day- which was welcomed in the hot weather.
The choice of food was very good, with drinks brought to the table. However there were a few occasions where we had to queue for dinner. However we were given a drink while waiting.
Entertainment was very good- However there could have been more room, & quite often the staff had to get more chairs out.
All in all we had a lovely relaxing week away, and would return again.

Room Tip: We had a room that faced away from the pool, and evening entertainment. So nice & peaceful.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CamberleyShazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pilar_Paez, Director de Relaciones Públicas at SENTIDO H10 White Suites, responded to this review, April 23, 2014
Dear guest,

A very big thanks for the nice comments.

All the staff is glad to know that you had an excellent holiday and that we have collaborated on it.

It will be a pleasure to welcome you back soon in our house.

Best regards,
Pilar Páez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 21, 2014 via mobile

I don't usually write reviews but I have got to compliment White Suites on the friendliness, attentiveness and sheer brilliance of their staff.

They all made our stay that little bit more perfect. A quick hola as they pass you in the morning, remembering your favourite drink, and generally just working extremely hard to look after you and ensure you have everything you need.

The stars of the week for me were Isabella providing superb entertainment & excellent Sangria, Dondas for making the best cocktails ever, Almudena the most polite and beautiful waitress & Alex who showed us around on our first day & escorted us to our room.

All such lovely people, it was so nice to spend a week with them and I'm looking forward to going back again. Please pass all comments on to the staff & thanks to everyone else who looked after us all week :)

Very happy!!!

Stayed April 2014
Helpful?
4 Thank Ross W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pilar_Paez, Director de Relaciones Públicas at SENTIDO H10 White Suites, responded to this review, April 23, 2014
Dear Ross,

All the H10 White Suites team is really happy to know that with our efforts we make your holiday a bit more perfect.

We all will be more than happy to welcome you back in a near future for more enjoyable holidays.

Kindest regards,
Pilar Páez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SENTIDO H10 White Suites

Property: SENTIDO H10 White Suites
Address: Calle Janubio 1, 35580 Playa Blanca, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Playa Blanca
#9 Romantic Hotel in Playa Blanca
#9 Family Hotel in Playa Blanca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — SENTIDO H10 White Suites 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
h10 Bahia Blanca Rock Hotel Playa Blanca
h10 Bahia Blanca Rock Playa
Bahia Blanca Rock
SENTIDO H10 White Suites Lanzarote/Playa Blanca

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