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“back again!” 4 of 5 bubbles
Review of Hotel THe Volcan Lanzarote

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Hotel THe Volcan Lanzarote
Ranked #5 of 37 Hotels in Playa Blanca
Certificate of Excellence
Leeds, United Kingdom
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“back again!”
4 of 5 bubbles Reviewed March 4, 2014 via mobile

This was our second trip to the volcan. We enjoyed it just as much as the first time. Breakfast lovely again. Sunbeds do need attention but that just a minor thing and as the weather wasn't too good it did not worry us. We joined their club which gave one day free access to spa which we found disappointing no atmosphere a bit scruffy needs updating and why not for the use of all clients who stay there. We will definitely go back.

Stayed February 2014, traveled with family
Helpful?
Thank sueblackburn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, March 7, 2014
Dear Guest

Thank you very much for stating that that you will return, we sincerely appreciate your loyalty.

Concerning your comment about the sunbeds, new sun beds arrived three days ago and are already in place.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,536 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,052)
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English first
London, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed March 3, 2014 via mobile

We stayed here for a week and loved it. The room was nice and spacious and had a balcony overlooking the pool and sea. I would only say the annoying thing is they don't do double mattresses. They seem to put two singles together and wrap them in a double sheet which I find odd.

There were loads of things to do within the hotel such as wine and cheese tasting sessions, Zumba, ping pong etc. They even had a cocktail reception for hotel guests as it was Canary Day.

The breakfast is amazing, such a selection and incredibly tasty.

The hotel is very near by a walk way that takes you along the sea to many restaurants and shops further done. At the very end of the walk way there is even a boat that can take you over to Porte Ventura if you fancied.

I'd definitely recommend getting a sea view room as some rooms are hidden away not given much a view of anything. Staff are very friendly.

Stayed May 2013, traveled as a couple
Helpful?
2 Thank TravellerTL2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, March 7, 2014
Dear Guest

Thank you very much for taking the time to write a positive review about your stay in THe Hotel Volcán Lanzarote.

We hope to see you back again during a future holiday break.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed March 3, 2014 via mobile

We would thoroughly recommend a holiday at the Volcan hotel.

We stayed for a week in room 115 which has a pool view.

As soon as we arrived we felt relaxed, walking in through Gregorian chant playing in the entrance hall. We had a glass of fruit juice and our bags were taken to the room.

We had a bit of an accident with the shower leaking but this was quickly cleaned up and a shower curtain provided, which fixed the problem.

There's a free safe, tea and coffee facilities in the room. Wifi is best in the lobby area, a bit hit or miss in the room. Better on the balcony.

The food was very good and the restaurant is bright and overlooks the pool. Thursday was the only disappointing meal, and we had two meals included in the specialty restaurants as part of the Thomas cook package. We went to the Japanese place called Kazan and it was brilliant.

We also played tennis, and did the yoga and tai chi class.

The marina is on the doorstep with lots of restaurants and cafés to chose from.

Hoping to go back again next year, it's a great winter break!

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Colin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, March 4, 2014
Dear Guest

Thank you very much for mentioning that you want to return next year, and for giving us the best possible rating.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harwich, United Kingdom
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed March 2, 2014

Very luxurious if you like this type of holiday. Upon arrival you will get a welcome drink and your bags are taken to your room. They did try us to upgrade from standard room to a suite for an extra 50 euros per night, which I am glad we didn't as our "standard" room was adequate enough, it even included rose petals in the toilet and candles to burn... Breakfast was plentiful, and if anything, a bit too much choice for my liking. If wanted there was even champagne on offer for breakfast... The location was very good as it is near the Rubicon port which has some lovely bars and restaurants. The spa was free only the once and then you will have to pay 7 euros to get in, which in my opinion, wasn't worth it...

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ine-888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, March 4, 2014
Dear Guest

Thank you very much for your comments.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manchester
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed March 1, 2014

Second stay at this hotel. Enjoyed buffet breakfasts although good idea to go early to beat the rush.
Mostly ate out in the evening but good selection of dishes when we did stay in.
However Italian restaurant on site bit disappointing, staff unable to find our booking and food expensive.
Rooms spacious and comfortable. It was my husbands birthday and a cake and champagne was left in the room.A lovely touch. Good holiday.

  • Stayed February 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ManchesterSazzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, March 4, 2014
Dear Guest

Thank you for taking the time to write about your experience in the Hotel.

Concerning your comments about our Italian restaurant, we are in the process of refreshing its menu in order for us to improve our customer satisfaction.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 1, 2014

What a lovely hotel. Spacious and friendly.

It is set on the side of a hill overlooking the Marina., which can be accessed by a private gate next to the swimming pool.
Breakfast caters for every nationality imaginable.

Only negative point were the towel and room cards. The towel card was made of paper, so I nearly threw it away thinking it was a reciept ! The plastic room card broke in the door and I needed a replacement twice.

Otherwise, I would recommend this hotel without hesitation.

Room Tip: If you have mobilty problems, ask for a room with no steps
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  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 308pence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, March 2, 2014
Dear Guest

Thank you very much for taking the time to write a positive review about the Hotel after your first visit.

We hope to welcome you back again for your second visit.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sturminster Newton.Dorset. UK
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed February 28, 2014

This time we were joined by our 40+aged daughter. We asked for a room for my partly immobile husband which had no stairs The general manager arranged room 405 for us; this was ideal, with a super large bed for 2 people, separate dressing room, bathroom and toilet. The sun beds have been up-graded and are very comfortable; because the weather was windy neither of us swam, but there are several pools..
The food is superb both Breakfast and Dinner.A very short walk to the marina from the back gate makes shopping easy. The staff are all very anxious to please and are all friendly.We thoroughly recommend this hotel for all people apart from teenagers.

Room Tip: Do contact the hotel directly, even if you are on a package trip, if you have genuine concerns about...
See more room tips
  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Marian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, March 2, 2014
Dear Guest

Thank you very much for your loyalty. We sincerely appreciate that you have taken the time to give us the best possible rating and include very positive comments about our staff.

We hope to welcome you back again in your Hotel in the near future.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel THe Volcan Lanzarote

Property: Hotel THe Volcan Lanzarote
Address: C/ El Castillo 1, 30540 Playa Blanca, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Playa Blanca
#3 On the Beach Hotel in Playa Blanca
#5 Family Hotel in Playa Blanca
#5 Luxury Hotel in Playa Blanca
#5 Romantic Hotel in Playa Blanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel THe Volcan Lanzarote 5*
Number of rooms: 255
Official Description (provided by the hotel):
Hotel THe Volcán Lanzarote is placed in the South of Lanzarote, the island of the volcanoes. This is a five-star-resort that is distinguished by its excellence and its privileged location. With the yachting port Marina Rubicón at its feet and facing the sea, you will find this spectacular hotel designed as a typical village of Lanzarote. At it you will admire the distinctive architecture of the island. But you will also discover true replicas of emblematic places of the island like the church of Nuestra Señora de Guadalupe in Teguise at its entrance, or La Geria at its solarium. Hotel THe Volcán Lanzarote disposes of 255 rooms, five pools, four restaurants, three bars, conference rooms, a spa center and a gym. In addition, in Hotel THe Volcán Lanzarote you can enjoy a new exclusivity concept at its Club Volcán, an area only for adults. Hotel THe Volcán Lanzarote features 255 rooms that are distributed over twenty typical houses and give magnificent views of Lanzarote, Fuerteventura and Lobos Island. Designed taking care of every detail and where the sea blue colour stands up, we put at your disposal three room categories: the comfortable Double Room (Garden View, Sea View, Pool View), the elegant Junior Suite (Garden View, Pool View) and the outstanding Suite (Garden View, Sea View, Pool View). Following a new concept of luxury and privacy, we dispose of 48 rooms that form the Club Volcán, exclusively for adults. In the categories Double, Junior Suite and Suite, every room enjoys spectacular sea views. Hotel THe Volcán Lanzarote puts at your disposal a wide range of entertainment, sports, leisure and relaxing offers, providing an exquisite treat and service. Moreover, from the hotel you can directly access Marina Rubicón, which disposes of an ample shopping and leisure area. ... more   less 
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Also Known As:
Gran Melia Playa Blanca
Sol Melia Playa Blanca
Gran Melia Volcan Lanzarote
Hotel THe Volcan Lanzarote Playa Blanca

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