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“WOW - FANTASTIC HOTEL”

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Hotel THe Volcan Lanzarote
Ranked #6 of 38 Hotels in Playa Blanca
Certificate of Excellence
Mersea Island, United Kingdom
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“WOW - FANTASTIC HOTEL”
5 of 5 bubbles Reviewed September 25, 2012

We wanted a quiet, relaxing holiday in lovely surroundings with hot weather - and got exactly that. This holiday was to celebrate hubbies 60th birthday and was slightly more than we would usually spend for an 11 night holiday - but was worth every penny. Included in our holiday package was 25kgs of luggage and taxi transfers to and from the hotel. Well worth it and no hassle waiting for other passengers to join the coach! We booked a seaview with balcony overlooking the Marina and the view was absolutely fantastic. We spend many a lunch hour sipping wine, eating olives and looking at the view - perfect! The Room itself was charming, decorated in calming blues and was large, airy and very comfortable with a bathroom of a good size and with lots of toiletries and soft towels. Hotel layout was unlike any other hotel we have ever stayed in, full of lush green foliage, small waterfall and the hotel rooms were more like little houses in a village, all different shapes, sizes and colours. There were several shops inside the Hotel - one where you could get a daily paper, souvenirs and another with lovely jewellery at a very reasonable price. Hotel was on several levels with swimming pools on each level. The Hotel gate led right onto the Marina where there were lovely restaurants, bars and shops. There were plenty of loungers and umbrellas and was not crowded.

The Service was very good, we were greeted at reception and given fresh orange juice and taken to our room. The buffet style breakfasts and dinners had plenty of choice and the waiters were very attentive.

We would defintely go to this Hotel again and would recommend it to anyone who wants a relaxing, no hassle holiday in beautiful surroundings.

  • Stayed April 2012, traveled as a couple
    • Value
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Helpful?
8 Thank Fahie1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,605 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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wimborne
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed September 24, 2012

Have stayed at this hotel several times , and have found it to provide good service and facilities
combined with an excellent location. The vip rooms are excellent combined with seperate sunbathing area , good buffet dinner , good location for the Rubicon marina and walks into Playa Blanca.

Room Tip: Use the VIP rooms as the breakfast is served rather than buffet style in the rest of hotel, and ther...
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  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
4 Thank Charles F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed September 23, 2012

Spent a week at the Volcan lanzerote from the 9th sept, We arrived at around 7-30 pm and were checked in quickly and shown to our room which was a good size but the furnishings were a bit dated. We were booked on a half bord basis but this ment we had only one restaurant to choose from (no Italian) 20% off price of the Japanese rate. We were advised that we could eat at two restaurants at the marina and our bill could be charged to our hotel. No great advantage there.
Food aside, the pool area was the main disappointment, the lounges plus umberellas were old and worn, the pool itself was very nice but had paint chipped in areas. Then there was the ants, by Tuesday you could hear people swotting them, Wednesday morning the pool guy was hosing down the whole area and the ants disappeared, this should be done every day, also the bins around the pool were not emptied on a regular basis. I feel the staff are doing their best but there needs to be a more organised effort on behalf of the management. Evening entertainment was pathetic to say the least, it would be better to do away with it altogether than have the same thing roled out every second night.

  • Stayed September 2012, traveled with friends
    • Value
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Helpful?
2 Thank MaryH510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 16, 2012

We have just had the most awesome week at the Volcan Lanzarote. As seasoned travellers who enjoy good hotels we had high expectations for here and were we're not disappointed at all. The reception on arrival was second to none. We arrived off of a delayed flight and were greeted with a glass of fresh juice and escorted quickly to our room where we found a cold platter of lovely meats, cheeses, bread yoghurt etc. Our room overlooked the Rubicon Marina, so peaceful and very large. Fabulous big bath and amazing shower with lovely toiletries and sumptuous towels.

We opted to upgrade to Club Volcan and were delighted with the whole experience - breakfast was amazing with lots of choice and every morning we had freshly cooked eggs,bacon or omelette served to us at our table. The pool area was so relaxing with a mixture of sun beds and lovely comfortable wooden cabanas when the sun got too hot. The pool bar and staff were excellent, very attentive and friendly. No shortage of beds or beach towels. 2 rooftop jacuzzis with views over to the neighbouring island of Fuertaventura and out to the sea - lovely to sit and relax in, one warm and one cooler.

The coffee and cakes served every day were a welcome indulgence and the complimentary bar from 6-9 was excellent too. Premium branded spirits and mixers, cava, beer, soft drinks you name it. We thoroughly enjoyed using that before dinner.

Dinner was buffet style and the choice was more than adequate - fresh meats, fish, salads, vegetables, pasta bar, desserts and fruit amongst some of the choices. We did opt to eat out a couple of nights at the marina and this too proved to be worthwhile also. Prices were reasonable, food tasty - our favourites were Lani's Grill and Afrodite Littly Italy.

We would also like to say a huge thank you too all the staff but especially Maria and Joanna for making our stay so successful and relaxing. The staff at Club Volcan also made it great too. So much so my parents have booked to come out for 2 weeks at the end of this month.

If your looking for a relaxing holiday in a fabulous hotel with added extras book Club Volcan at the Volcan Lanzarote Playa Blanca.

Stayed September 2012, traveled as a couple
Helpful?
8 Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed September 14, 2012

This holiday was booked by my wife as a Birthday treat for me.
Things got off to a great start with a private taxi transfer from the airport and a warm welcome at reception even though we arrived after 7-30pm.
We were shown to our room, which was exactly like the pictures, well presented and equipped, but we only had time to quickly unpack, freshen up and change before going for our first evening meal.
We were very disappointed with the food, although there was a varied choice nothing was hot, everything was only lukewarm and table service was somewhat slow, but the main thing was that despite the website, travel brochure and notices within the hotel saying Gentlemen must ware long trousers for evening meal there were people in shorts and trainers/sandals, things did not improve as the week went by!
Breakfast was a much better set-up with things being cooked to order, by far the best meals of our stay.
While awaiting the Thomas Cook Rep we witnessed the reception manager trying to deal with a problem and can only say he needs to improve his customer service, and then when we checked out he hardly looked at us, took the money and stamped/signed the paperwork all without any pleasantries whatsoever. I would suggest that he stayed in the backroom in future!
We chose to use the quiet pool and beds close to our room, but they were never cleaned and the bins/ashtrays were not always emptied, there seamed to be a shortage of basic staff!
Room service was without fault and looked after us very well except for restocking the tea and coffee making facilities and with only one bottle of water per guest on arrival.
On the Friday evening we were invited to a management meet and greet event for a glass of cava, which was a waste of time so we went to dinner early but the food was no better/hotter.
We were very much restricted on the Saturday evening as they had a wedding party taking over much of the terrace restaurant but on the plus side the volcano was illuminated with lava flows (but for the one night only!)
The service at the bars was very much hit and miss with opening times not overlapping so you had to get your timings right.
Outside in the Rubicon Marina area half the shops etc. were closed and the bars and restaurants were very quiet to say the least, don’t know if this was a September or Recession thing!
All in all we did not feel that this was anywhere near a 5* hotel, more of a second rate 4* at best.
Not good value for money in any way.

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank les h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 14, 2012

This was our first time to Playa Blanca and we feel we hit the jackpot with the Hotel Volcan. On arrival you can't but be impressed by the amazing entrance area. Reception staff gave us a great, friendly welcome and were very helpful. We went for the bed and breakfast option and a standard room. The room was spacious, clean and more than adequate in every way. We also had a small patio area with table and chairs with a nice view.
The breakfast buffet was amazing - it had something to suit all tastes, even a selection specifically for coeliacs. Great freshly cooked omelettes, lots of fresh fruit, eggs any way you like, meat, fish and cheese area, pastries, great selection of breads etc etc...
Poolside menu was very good and everything was freshly made to order.
Evening dinner buffet again had a huge selection and was great value at €20 each. Pace yourself!! We dined twice in Kazan, the Japanese restaurant. Great teppanyaki chef and both meals were fantastic.
Wide variety of top class restaurants literally just outside the hotel complex in the marina area.
Recommend having a pre-dinner cocktail in the little bar beside reception. With luck you will be served by the ever smiling Pedro who makes great Ernest Hemingways and Martinis.
We stayed early September and were amazed that even though the hotel was fully booked we never had a problem getting a place at one of the many pools. My wife loved taking part in the daily activities (aguafit, Zumba, Pilates.........). I even managed a couple of sessions in the gym.
Make sure you get to the managers reception on Friday at 7pm - a good way of meeting the staff and other guests while enjoying complimentary drinks.
There was no problem getting a late check out as our flight was at 8pm.
All round a really enjoyable holiday and we will definitely be back.

Room Tip: A room with a view over the marina would be really nice.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
milton keynes
Level Contributor
447 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 bubbles Reviewed September 10, 2012

Just back from The Volcan. Have stayed at various hotels in Playa Blanca and thought we would try somewhere different. We selected a bed and breakfast upgrade to Club Volcan and think we got it absolutely spot on.
The Club area is adult only, its pretty quiet (maybe a bit too quiet) but it has its own pool, which is hardly used. The breakfast is cooked to order and the best foreign breakfast ever. Must mention the fantastic service by Joel, Christina and Bea. Afternoon tea with gorgeous cakes and then drinks in the evening until you venture out to eat somewhere in the marina area, with loads of places to choose from.
The area around the pool not only had sunbeds but also about 12 timber hut beds, fantastic for lazing out of the sun
The main hotel looks a bit in need of some tlc, and certainly doesn't warrant 5*. But when we checked in (by Raf) nothing was too much trouble. We had a late flight home and they organised a free room for us with no problem at all despite being very busy with a wedding. First rate service.
Our advice if you stay here is to go B&B and upgrade to Club Volcan.

Room Tip: Best rooms seem to be level 6 or 7
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank donnyMiltonKeynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel THe Volcan Lanzarote

Property: Hotel THe Volcan Lanzarote
Address: C/ El Castillo 1, 30540 Playa Blanca, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Playa Blanca
#4 On the Beach Hotel in Playa Blanca
#5 Family Hotel in Playa Blanca
#5 Luxury Hotel in Playa Blanca
#5 Romantic Hotel in Playa Blanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel THe Volcan Lanzarote 5*
Number of rooms: 255
Official Description (provided by the hotel):
Hotel THe Volcán Lanzarote is placed in the South of Lanzarote, the island of the volcanoes. This is a five-star-resort that is distinguished by its excellence and its privileged location. With the yachting port Marina Rubicón at its feet and facing the sea, you will find this spectacular hotel designed as a typical village of Lanzarote. At it you will admire the distinctive architecture of the island. But you will also discover true replicas of emblematic places of the island like the church of Nuestra Señora de Guadalupe in Teguise at its entrance, or La Geria at its solarium. Hotel THe Volcán Lanzarote disposes of 255 rooms, five pools, four restaurants, three bars, conference rooms, a spa center and a gym. In addition, in Hotel THe Volcán Lanzarote you can enjoy a new exclusivity concept at its Club Volcán, an area only for adults. Hotel THe Volcán Lanzarote features 255 rooms that are distributed over twenty typical houses and give magnificent views of Lanzarote, Fuerteventura and Lobos Island. Designed taking care of every detail and where the sea blue colour stands up, we put at your disposal three room categories: the comfortable Double Room (Garden View, Sea View, Pool View), the elegant Junior Suite (Garden View, Pool View) and the outstanding Suite (Garden View, Sea View, Pool View). Following a new concept of luxury and privacy, we dispose of 48 rooms that form the Club Volcán, exclusively for adults. In the categories Double, Junior Suite and Suite, every room enjoys spectacular sea views. Hotel THe Volcán Lanzarote puts at your disposal a wide range of entertainment, sports, leisure and relaxing offers, providing an exquisite treat and service. Moreover, from the hotel you can directly access Marina Rubicón, which disposes of an ample shopping and leisure area. ... more   less 
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Also Known As:
Gran Melia Playa Blanca
Sol Melia Playa Blanca
Gran Melia Volcan Lanzarote
Hotel THe Volcan Lanzarote Playa Blanca

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