We really enjoyed our stay at Casa Shelil.
It was like a home from home. The villa is within walking distance to Flamingo beach and the Port, it took us about 30 minutes to walk to the Port. The villa was clean and had everything we needed. Jo & Kev were very helpful with any queries we had.
Would definitely stay here again
Could not fault the villa, was everything there that you needed and weather was glorious every day. So nice to have a dip in the lovely pool before breakfast, our grandchildren loved it. We hired a car and found some lovely restaurants, all with sea views and had a great day out at a waterpark near Arrecife where there are also some great restaurants with live music in the evening. Would definitely love to return.
We had a lovely stay for just under two weeks at Casa Shelil. There was four adults and one child staying at the villa which was lovely and clean on our arrival.
It was lovely to find a welcome pack of food and essentials and a lovely bottle of wine particularly as our arrival was very late.
The beds were made up and the towels were presented like a luxury hotel.
The villa is very spacious with three bathrooms all with shower. It had British sky t.v. which was unexpected but a nice bonus and the kitchen is extremely well equipped.
The pool was very clean and it is heated to the perfect temperature for late July.
Communication with the owner and Jo and Kevin was good too.
Overall we all had a great stay and would definitly return to Casa Shelil.
There were six adults in total and plenty of room for all of us (having three bathrooms was a big plus!).
All of the rooms are bright and clean and the kitchen has all the facilities you are likely to need. It was great to be having breakfast in the warm weather and then going for a quick swim in the pool.
We hired a 7 seater in order to see the island, Timanfaya National Park is definitely worth a visit. The walk to the seafront and main restaurant area is about 20 mins or so, or under 5 euros by taxi!
Hoping to book up for next year!
4 weeks & 4 days rental for just under £4K............what might one expect? We had a "welcome pack" consisting of a bottle of wine, a bottle of water, a 1ltr pack of UHT milk & some tea bags - not even any coffee! We queried the lack of toilet rolls and bin liners, and were told that they were down to us to purchase. Admittedly the 2 dirty frying pans not fit for use were replaced, as were the missing light bulbs and table mats.
After a week the villa was "cleaned" in half an hour, at least the 3 bathrooms were, and the one bed changed that had been used to date. The cleaner said she was not contracted to do any more - that was down to us!
I spoke on the telephone to the owner, who suggested we should leave, but after he calmed down he did agree to provide a 2-hour weekly clean, and we believe he had spoken to the TripAdvisor/HolidayLettings help centre for guidance.
The attitude of the owner's agents/cleaners changed dramatically, presumably because they were now being paid to provide the necessary service.
The stained duvet we discovered at the end of week 2 was dry-cleaned, the floors were swept/vacuumed/mopped as necessary, and even the windows were cleaned at the end of weeks 3 & 4. The agent even dropped round a canister of bug-killer to deal with the occasional cockroach we came across in the villa. We dealt with the ants by putting all food in the fridge.
This may come across as just a list of complaints, but the pool was excellent, as was the villa configuration (ideal for 6 in the 3 bedrooms) and the key handover system. The location for the half-hourly bus service, the water park and the mini-market was good, but there was still the chipped crockery, the missing lids for the saucepans, the missing light in the corridor outside the utility room ("Spanish electrics " was the excuse!), not to mention the forgotten towels and bath mats we had to chase after in the first fortnight, to make up for.
At the end of our holiday we were not left with a bad taste in our mouths, but we had had to work at it! Maybe we have been spoilt in other rentals elsewhere, but this was not up to the standard we expected at this price.