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“Enjoyable family holiday”
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Sun terrace and pool
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Sun terrace and pool
View from terrace Master bedroom with en-suite bathroom, air con and king-size bed
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Very good
21 reviews
Sun terrace and pool
View from terrace
Master bedroom with en-suite bathroom, air con and king-size bed
12mx4m heated pool
BBQ and al fresco dining area
Fully equipped kitchen
Internal private courtyard for sheltered dining
Lounge with international TV and DVD collection
Games Room
One of the sun lounging areas
Bedroom 3 with bunk beds and trundle
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Overview
Villa -
4 Bedrooms, 2 Bathrooms, Sleeps 9
Playa Blanca, Lanzarote, Canary Islands

Reviews from our community

Very good - based on 21 reviews
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Reviews from our community

Date | Rating
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English first
English first
French first
German first
Any
English first
Debbie B
Stevenage, England, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Enjoyable family holiday”
Reviewed July 2, 2017 for a stay in June 2017
2
people found this review helpful

To start with the positive, the booking process was easy, we received the key and information pack before we left the uk and the property management company spectra were kind enough to leave some shopping for us when we arrived. On arrival we found the villa to be lovely and clean . Casa jemma is a lovely villa in a beautiful location and we did have a fantastic holiday however I wouldn't say it is as described and I think this is worth mentioning.

The pool was not heated and the pool maintenance guy told us it is too expensive to heat all year, this should be made clear in the property description , we had some cool stormy days when we would have used the pool if heated.

There is no juccuzi bath in this property and no en suite bathrooms although one bathroom could be described as belonging to the master bedroom it is not within the bedroom itself.

The 4th bedroom seemed to be a make shift room with glass doors and no space to put clothes, so if travelling with all adults could cause you problems as no adults would want this room.

The cleaners only came once before the end of second week which would have Been ok if there had been equipment in the villa to clean it ourselves but only found old dirty broom and broken mop bucket .

Only one parasol for around pool area and this was broken as was one of the out door dining chairs, the outdoor dining furniture also stained our clothes as varnish is badly in need of re doing.

Kitchen needs a lot of attention, freezer door doesn't close and handles lose on saucepans.

The most frustrating thing was only having one set of external gate keys , with 3 adult couples the logistics of getting everyone in and out of the complex at different times was a nightmare , surely at least one more set of keys could be provided?

The taxi from airport is about 55 euros , we found out later that Spectra can organise airport transfer for a fraction of the price so if you are booking casa Jemma and need to get from airport I suggest you get details for spectra from villa owner before you travel .

Spectra were helpful at all times .

To summarise I would say you will have a good holiday but for the price we paid I expected the villa to be in better condition and to fit the description as advertised .

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
praken
Swindon, England, United Kingdom
Level 4 Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent Villa”
Reviewed March 27, 2017 for a stay in March 2017
2
people found this review helpful

Lovely Villa in a quiet peaceful area, it was lovely and clean and as described in information. It took us a while to work out how to use the television, but hey we didn't go to watch the telly, the only other gripe we can come up with is there were no curtains in the lounge which did make it sound a bit hollow, but since it is not overlooked was not a problem, the pool is absolutely beautiful and we spent lots of time in it. All in all we hope to return again. Thank you we had a super holiday.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacqui W
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Spacious well equipped villa”
Reviewed January 12, 2017 for a stay in December 2016
1
person found this review helpful

We stayed over the Christmas school holidays with our two teenagers and my mother, this was a great alternative to multiple hotel rooms at a fraction of the cost and giving far more room for everyone to do their own thing. The pool is a great size even if you want to swim as opposed to lazing about, with plenty of outdoor seating and no competition for the sun lounger! Access to the promenade is through a locked gate with the nearest beach 10 mins walk away and the main resort about 30 mins, alternatively there is a half hourly circular bus (No. 30) running from the main road. The boys did complain about the speed of the wifi and it could really do with a folder of where the closest supermarkets, restaurants, buses, trips etc are so that you don't have to spend the first few days finding these things out. The complex itself is quiet (no through traffic) and is a great location if you want something peaceful and don't mind fending for yourself, housekeeping did come and change the beds and moped the floors but not until day 8 (out of 11). The washing machine meant we could cut down on luggage and the dishwasher meant eating in didn't become a chore, the kitchen is well stocked with equipment with a good size fridge/freezer. We would definitely like to come back and I can't see us booking a hotel holiday again!

Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 14, 2017
Thanks for your review - will compile a new list of restaurants as it would appear that the previous one is no longer available. We are currently updating the villa - painting all of the outside and replacing the en-suite bathroom into a shower room. We would welcome you back anytime!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornubian...
Bodmin, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“good experience overall”
Reviewed December 5, 2016 for a stay in December 2016
1
person found this review helpful

Positives: Good communications from owner in run up to our visit. Villa was easy to find and clean and tidy on arrival. Pool was excellent. Being heated was a bonus as we felt the temperature of the water in other pools and it was stone cold. Having a chunky safe in the bedroom made us feel our important documents were secure. We didn't use the games room, so can't comment on that. Bed of a decent size. Fully functional kitchen.

Negatives: Not much. The tv was tricky to operate. Slow internet speeds meant the odd channel we could tune in to kept freezing. I've stayed in Playa Blanca before and a satelite receiver dish works better. There were noisy jack-hammers at work in the neighbouring property, and when that eventually stopped, another started up in a property two doors away. This is no fault of the villa owner. Maybe its just our luck that we went in the off season when work is being done to properties. Oh, and the stunning picture of the "view from terrace" is not quite as it seems. There is a distant view wedged between buildings, but standing on a wall with a telephoto lense would be required to achieve anything like the picture shown.

Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred B
Durham, United Kingdom
Level 3 Contributor
21 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Better organisation needed”
Reviewed November 1, 2016 for a stay in October 2016
1
person found this review helpful

When we arrived, villa had not been prepared, dirty towels lying on bathroom floors, beds as they had been left, dishes on drainer etc, not a good start. We called the villa management company on the 24 hour helpline and they told us they had not been told that anyone was staying there and that they would muster every cleaner they could to get it sorted, this was Sunday afternoon and we thought, yeah right, better get a hotel sorted but to be fair, they had a team there within 15 minutes. My wife sat outside and read a book while my daughter and I played pool and table tennis until cleaning finished then all was well.
The villa is in a good position close to seafront and there are a few decent restaurants within a five minute walk, oh, and a fabulous cocktail bar called Natura Beach, down onto promenade and turn right.
Now back to cock-ups, the cleaners arrived to clean the villa for the next guests, guess what, we still had 3 days holiday left so again I had to speak to management who asked to put the cleaners on the phone, after a short discussion the cleaner apologised and said they were only there to change towels and bedding so once again we breathed a sigh of relief but this is not what you want from a holiday.
Would we return to Casa Jemma? Yes because other than the cleaning farce, we had a fantastic time there, the villa could to with a little TLC here and there and instruction manuals for white goods would have been handy but overall, it's pretty good.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Seafront location and games facilities
Liked least: Beds, slept badly the whole holiday
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TCBPresto...
Preston
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Fabulous relaxing 'home from home' with the benefits of glorious sunshine in great location”
Reviewed September 29, 2016 for a stay in September 2016

I have just returned from the most relaxing, fabulous holiday, as part of a group of family and friends in Playa Blanca, Lanzarote. The choice of accommodation, Casa Jemma, was a major factor in the overall success of the holiday. Casa Jemma is a delightful, spacious, immaculately clean 'home away from home' with fantastic outside space, a wonderful larger than average swimming pool and even a games room. The villa is extremely well equipped and located in a private, quiet, gated area, with direct private access to the promenade, approx 10 mins walk from lovely Flamingo beach with it's sandy beach, bars and restaurants and approx 30 mins lovely walk (along the promenade) from the centre of Playa Blanca. Maintenance and cleaning services provided at the villa are also excellent. Everyone in our group would definitely recommend Casa Jemma and hopefully we will get the opportunity to return. All in all a wonderful holiday!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Space, location, facilities, homely feel, cleanliness
Liked least: Some bedding and soft furnishings could do with a little TLC / replacing
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
Reviewed August 29, 2016 for a stay in August 2016
2
people found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The Pool
Liked least: The Ants
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Adults2
Children0
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