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“Harvey and Snowdon Family”

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TUI SENSIMAR Natura Palace & SPA
Ranked #3 of 38 Hotels in Playa Blanca
Certificate of Excellence
Gateshead-on-Tyne, null, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Harvey and Snowdon Family”
4 of 5 bubbles Reviewed August 27, 2013

Spent 7 days at the natura palace, clean and spacious rooms, staff friendly and polite, pool staff were a bit stuffy. Wonderful sea view, but was not happy the pool area was having maintenance work done in the middle of August. Food was good, with a good choice buffet style. Weather was very hot, but I was informed that there is always a lovely breeze, more like gale force winds. This is one place I would note go back to because of the wind.

Room Tip: Rooms on the south side are quieter
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,281 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (766)
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English first
Tewkesbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 23, 2013

just spent 2 weeks at the natura palace, hotel was clean food excellent, my wife is a ceoliac and all of the food was labelled which made the whole trip relaxing as we did not have to ask each meal time what she could eat.Buffet style food with lots of choice and good quality, a lovely setting and ideal for a relaxing break, playa blanca is modest in size and is a good 20 minutes walk but along the well paved and well lit beach side path. if i had any complaints they would be small, a couple of days the sun beds were full and drinksin the hotel were expensive (€2 for a soft drink) but you could get drinks at the supermarket across the road cheaply if you wanted overall a very good hotel and a lovely place to holiday

Room Tip: all of the rooms have good views due to the layout of the hotel with the exception of the ones behin...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank paul c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 19, 2013

Just arrived home after spending one week in heaven!....Beautiful sea views,friendly staff and clean,spacious and comfortable rooms! The food choice and quality is amazing all served buffet style,eat as much or as little as you like.
The rooms are kept very clean and all appear to have a wonderful sea view. A mixed aged clientele.This was a very calm relaxing holiday,considering we travelled in the midst of the school holidays.Our two children enjoyed time in the pool and playing water polo, whilst my husband and I enjoyed the sun.
There was no loud intrusive music and the hotel never felt dominated by loud children!
The hotel has a private gate to a promenade along the seafront,where you can walk,run or cycle for miles.There is also a small water park about 10 mins walk away,very clean and lots of fun if you have children.A convenient small supermarket is also located over the road for essential bits and pieces as well as a shop within the hotel.

Highly recommended and we are already planning a return trip,staying at the same hotel [unheard of for us!]..we have so much more to see,now wish we had spent two weeks there!

Room Tip: Choose a high floor room to avoid palm tree obstruction of the sea view!
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Fudgethescottie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 18, 2013

Just got back from 2 weeks half board and our first family holiday abroad. Went with in laws aswell. On arrival the reception was very good, quiet due to the pool being repaired. But it did not spoil anything. Food and accommodation was first class, but drinks a bit pricey. Staff very attentive and polite, special mention to Johnny,moves quicker than lightning round the dining hall, anyone who says there was never anything to eat that they liked,what are they thinking, rooms were always cleaned on our return from good days out. Weather very hot with a lovely breeze. If asked would we go there again with out a doubt yes. Rooms needed to be vacated by lunch time but flight not until evening but Olga the manager was very accomidating to extend this time to 4pm as we needed to keep my partner's diabetic insulin refrigerated.this hotel lived up to more than we expected great great great!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Thehpfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lippstadt, Germany
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed August 16, 2013

Having lived in Playa Blanca for many years it is always a tough decision where to stay when we go back. This time we decided to take the Natura Palace on breakfast only (so we could mix a bit of half-board with eating out). It is true to say that parts of the hotel are looking a little tired and could do with a refresh but so could some of my own furniture at home!
The service was second to none and with multi-lingual guests most staff spoke Spanish, English & German without any concerns. The food is a definite highlight and of top quality - breakfast is one of the best we've ever had in a hotel and the 3 evening meals we tried were also good quality and essentially hot!
The whole hotel is kept very clean and although we did feel that they've got the minimum room cleaning staff (meaning a late clean is possible) they cleaned, wiped, brushed and polished our room every day. The main areas are spotless and essentially the pools, loungers and outside areas were really clean - not a wrapper or rubbish in sight.
The hotel would certainly benefit by getting their wifi sorted in the rooms (it is new and not switched on yet), as we've got a young child it is nice to watch some TV or surf the web from the balcony in the evening. Although TOP TIP bring your USB hard drive as you can plug in to the TV to watch movies and listen to music.
The animation team is just two people but we found Nattie at the kids club to be friendly and as the hotel was not too crowded our son got to have some great fun making pirate stuff, t-shirt painting and generally getting out of the sun for a couple of hours whilst we got some quiet time on the loungers - Thanks!
All in all a great stay and we will not only recommend this hotel but will be back again sometime soon!

Stayed August 2013, traveled with family
Helpful?
5 Thank Phil_Burch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed August 13, 2013

This was our second trip to this hotel, went with grandson,(8) daughter in law, and us two 60 somethings. As usual staff excellent,so too food, entrance open spaces and garden's all superb, except the children's play area. The furniture though comfy, is rather tired looking in the public area's and room .The bathroom we had was very grubby looking due to the mould growing around the bathtub. The entertainment was as you would expect, Magician, Flamenco, 3 tenors, etc;.Crazy golf, Pool, Table tennis, Ping pong, is on offer for amusement, though the Dive Centre proved very popular with our eight year old, also the pool bar(turn right out of the gate).Great cocktail's in the piano bar,and as many nut's as you can eat. All in all a good holiday, but a general room refurbish wouldn't go amiss.

Room Tip: Rooms in annexe are better facing pool/sea.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ladyjanenandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 9, 2013

This was our 7th visit to the hotel and despite the pool refurbishment, which certainly did not spoil our holiday, the best ever.The food, as usual was superb with a great variety to chose from. All of the hotel staff were fantastic and made us feel extremely welcome. The entertainment acts were great and the animation team of Zidan and Natalie were fantastic. Seven holidays here say it all and we will be saving hard for our 8th. Peter, Pauline and Sam.

Stayed July 2013, traveled with family
Helpful?
3 Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TUI SENSIMAR Natura Palace & SPA

Property: TUI SENSIMAR Natura Palace & SPA
Address: Urbanizacion Montana Roja, s/n, 35570 Playa Blanca, Lanzarote, Spain (Formerly Hipotels Natura Palace)
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Playa Blanca
#2 Romantic Hotel in Playa Blanca
#3 Luxury Hotel in Playa Blanca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — TUI SENSIMAR Natura Palace & SPA 4*
Number of rooms: 269
Reservation Options:
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Also Known As:
Hipotels Natura Palace Hotel Playa Blanca
Hipotels Natura Palace Playa Blanca
TUI SENSIMAR Natura Palace & SPA Lanzarote/Playa Blanca

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