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“Lovely Hotel”

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Gran Castillo Tagoro Family & Fun Playa Blanca
Ranked #11 of 37 Hotels in Playa Blanca
Certificate of Excellence
GreenLeadersSilver level
High Wycombe
Level 4 Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Lovely Hotel”
Reviewed May 16, 2014 via mobile

Not a lot to say really - all the reviews are spot on.

We stayed for 5 nights and managed to be childless!

Great hotel, lovely rooms, helpful attentive staff and the food was glorious!

All inclusive definitely the way to go in this place.

It's a hotel of different halves - the children's side is naturally separated from a more grown up side. If we hadn't explored this vast hotel we'd never have found the are full of slides and kids pools - very clever.

The Spa was visited a few times and was definitely popular with my wife!

Highly recommended - we had a lovely time and wouldn't hesitate to stay again.

Stayed May 2014, traveled as a couple
Helpful?
5 Thank RB4917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Castillo Tagoro Family & Fun Playa Blanca, responded to this review, May 23, 2014
Dear RB4917,
We truly appreciate your wonderful comment about our Dream Gran Castillo Resort 5* on Tripadvisor.
Our rooms are designed to make the stay of our guests as pleasant as possible, we are glad to read your satisfaction with the comfort of your accommodation. For our guests to be able to spend a wonderful holiday nothing is too much trouble for our staff and we appreciate you mentioning it. There are three different restaurants where our guests can enjoy the delicious meals each night. Our guests can discover our 11 pools and since there is also a children's pool with slides every client can choose their favorite one. We hope you will return to our hotel soon and thank you for recommend our hotel too. We offer a special 5% discount to our loyal guests, who book their next stay directly with us.
Best regards,
Miriam Pla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Coventry, United Kingdom
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 15, 2014

This was my second visit to this hotel, the first was with my children and their children and this second one with my elderly mother. It was once again an excellent break nice and relaxing, the staff are so helpful and pleasant and the food is brilliant.

The only downside is my Mum had a fall in the bathroom, the hotel were very helpful and assisted in getting things sorted, but would advise anyone to take great care in the bathroom they are very beautiful and luxurious but the floors can be very slippery.

However, it won't deter me or any of the family from returning to the hotel.

  • Stayed May 2014, traveled with family
    • Value
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Helpful?
1 Thank gerri1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Castillo Tagoro Family & Fun Playa Blanca, responded to this review, May 23, 2014
Dear gerri1960,
We would like to thank you for sharing your great experience in our Dream Gran Castillo Resort 5* with us on Tripadvisor.
We are happy to know that you repeated your holidays with us again. Thank you for mentioning how helpful our staff is and for mentioning the quality and variety of the food we offer in our three restaurants. We are really sorry about what happened with your mother in the bathroom, we will take note of your advice to avoid this kind of situations. We are very happy to hear that you thought our hotel was fantastic and we certainly hope you will come back to our hotel again soon. For loyal guests, who book their next stay directly with us, we offer a special 5% discount.
Best regards,
Miriam Pla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 14, 2014

Have just returned yesterday 13/5/14 after staying for 1 week at this amazing hotel. From the moment we arrived the staff looked after our every need. After our champagne welcome we were shown to our room. To say this was the best room we have stayed in would be an under statement. It was huge, decorated beautifully and spotlessly clean. Walk in wardrobe, enormous bathroom with double sink, super jet power shower, two enormous double beds, lovely lounge area and dressing table and finally a spacious terrace. Our room was within very easy access to the main pool, reception, bars and restaurants. The food was superb catering for even the fussiest eater. The drinks were plentiful (branded alcohol). The Chinese was gorgeous as was the Italian so the choice was varied. The men do have to wear long trousers of an evening no shorts allowed in the dining areas. The animation team were very good and worked very hard especially our aqua aerobics lady casha. The whole team worked tirelessly keeping the hotel and pool clean. We loved it so much we are returning in September. I would highly recommend this hotel to anyone. 5 stars Dream Gran Castillo. Thank you for a brilliant holiday.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Gill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Castillo Tagoro Family & Fun Playa Blanca, responded to this review, May 15, 2014
Dear Gill T,
We from Dream Gran Castillo Resort 5* would like to say thank you that you shared your amazing experience in our hotel with us on Tripadvisor.
We appreciate your great comment about our staff, they work so hard for making our guest's holidays a great time. As you mentioned our rooms are very spacious and provide everything our guests need during their stay and we are glad that you found them immaculate and very clean. Thank you for emphasizing how well equipped they are, and we are glad to know you were happy with the location of the room. It is wonderful for us to hear that you liked the wide variety of delicious dishes offered to our guests each night in our three restaurants. During the day our animation team offers many different activities and at night they put on a great show so our guests can finish their day with a smile on their faces. We always make sure our hotel is very clean and tidy. Thank you very much for recommending us. We are looking forward to welcome you again in September. We wish you another amazing stay with us.
Best regards,
Miriam Pla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ware, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 13, 2014

The wife and I wanted to get away for a few days and booked 5 days at the Gran Castillo for a chill out, and it was. The hotel is about 7 years old and looks really fresh and welcoming, on arrival we were welcomed with drinks while we checked in and the staff were only too glad to help. The room was amazing! we were in 3129 and my wife couldn't get over the huge walk in wardrobe let alone the size of the bed and the view from the balcony was great looking across to Fuerteventura. There are 5 pools to choose from although one was being refurbished while we was there, not that this was a problem. The whole complex was very clean and tidy, the food was excellent and the selection caters for everyone, they even cooked me some separate prawns without the garlic. Although it is a short cab ride to Playa Blanca if you like being away from the busy area's this is a good location, the walk along the promenade is picturesque with the crystal clear water of the sea. There were children at the resort as it's not too long a flight but this wasn't an issue as they generally play in the shallows of the pools or the kiddies pool with the slides. All in all a great place and would visit again for a short holiday.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Castillo Tagoro Family & Fun Playa Blanca, responded to this review, May 15, 2014
Dear jason B,
Thank you very much for sharing your fantastic experience in our Dream Gran Castillo Resort 5* with us on Tripadvisor.
We are glad to know that you had a very nice welcome to our hotel. Our rooms are designed to make the stay of our guests as pleasant as possible, we are glad to read your satisfaction with the comfort of your accommodation and the amazing views that the room provided. Our guests can discover our 11 pools and since there is also a children's pool every client can choose their favorite one. We appreciate your comment about the cleanliness of the hotel. It is wonderful for us to hear that you liked the wide variety and quality of delicious dishes offered to our guests each night in our restaurants. The location of our hotel in the area of Playa Blanca, is perfect for those who want to spend a quiet holiday and still have some nice shops in the area nearby. We hope you will be back for another amazing holiday in our hotel soon. There is a special 5% discount for loyal guests, who book their next stay directly with us.
Best regards,
Miriam Pla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 13, 2014

Myself and my partner stayed at the dream Castillo for 9 nights and the end of April start of May 2014. We were allocated room number 3113 which was lovely. A pool and sea view. We stayed all inclusive and there is a free safe in the room along with free toiletries and bath robes.
The pool area is great and we never had an issues getting sunbeds. The pools are cold but there is one that was heated near the pool bar and beach area.
The food and drinks are really good with plenty of choice. The Chinese and Italian restaurants are great..
The hotel is a good 30 minute walk to Playa Blanca but there is a marina 15 minutes away. There is a sports bar with free Wi-Fi to the right of the hotel when you leave reception. There is also free Wi-Fi in reception albeit its slow it does the job.
I personally felt the hotel was a bit far from the main area of Playa Blanca for me. I really enjoyed my time there but having been to Puerto del Carmen twice before I prefer to visit there as I feel there is more going on and there is only a short transfer. My transfer to the Dream Castillo was about 1 hour 15 minutes. Apparently its about 45 euros each way in a taxi to and from the airport.
Lastly there are many families with young children. If you want a child free zone this in not the place to go.
Overall a great stay but I personally would not return, not because of the hotel but my preference for another resort.

Room Tip: Room 3113. Pool and sea view on 2nd floor. Very large spacious room.
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  • Stayed April 2014, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank Mark3461
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Castillo Tagoro Family & Fun Playa Blanca, responded to this review, May 15, 2014
Dear Mark3461,
We would like to thank you for sharing your great experience in our Dream Gran Castillo Resort 5* with us on Tripadvisor.
All our rooms are well equipped and have great views, and we are very happy that you liked yours. There are a total of 11 pools in our hotel; some of them are heated, so every guest can find a quiet one during their stay. There are three different restaurants where our guests can enjoy the delicious meals each night (a main restaurant with an international buffet, an Italian and a Chinese restaurant). The location of our hotel close to Playa Blanca is ideal for going on excursions and discovering the islands attractions. In addition, the Papagayo beaches and the Rubicon Marina are located within a few minutes walking distance from the hotel. We would like to encourage you to come back again to our hotel, so we could give you a second experience. We offer a special 5% discount to our loyal guests, who book their next stay directly with us.
Best regards,
Miriam Pla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston upon Hull, England, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 12, 2014

3rd visit to this lovely Hotel, superb food and great service, but not much going on around it - 20 minute walk along newish promenade to Marina and restaurants, another 20 minutes to nearest beaches and pretty resort. Amazing sunsets viewed from the Patio area with live music most nights.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays

Helpful?
Thank Janet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Castillo Tagoro Family & Fun Playa Blanca, responded to this review, May 14, 2014
Dear Janet G,
From the entire team of Dream Gran Castillo Resort 5* we would like to thank you for your great comment on Tripadvisor.
We appreciate your comment about the great food and service of our hotel. The location of our hotel in the area of Playa Blanca, is perfect for those who want to spend a quiet holiday and still have some nice shops in the area nearby. The Papagayo beaches and the Rubicon Marina are found just a few minutes walking distance from the hotel. We hope to welcome you back again soon. For loyal guests, who book their next stay directly with us, we offer a special 5% discount.
Best regards,
Miriam Pla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedfordshire
Level 3 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 12, 2014

We had a weeks holiday in march in this lovely hotel.nothing was to much trouble for the staff. It was my husbands birthday when we were there.The hotel upgraded us and there was a welcome bottle of champagne.
On the day of my husbands birthday another bottle of champagne was delivered to the room ,they provided a birthday cake. The rooms where large,clean and the beds were extremely comfortable.The main restaurant was well laid out and the variety of food was excellent . I would definitely return next year

  • Stayed March 2014, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Bedsboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Director de Relaciones con Clientes at Gran Castillo Tagoro Family & Fun Playa Blanca, responded to this review, May 14, 2014
Dear Bedsboy,
We would like to thank you for sharing your great experience in our Dream Gran Castillo Resort 5*with us on Tripadvisor.
You are telling how good our staff was, that is great for us, due to they always try to give the best service. For our guests to be able to spend a wonderful holiday nothing is too much trouble for our staff and we appreciate you mentioning it. We are really happy to know that your husband had a nice birthday with us, and that we made it a little more special. Our rooms are designed to make the stay of our guests as pleasant as possible, we are glad to read your satisfaction with the comfort of your accommodation. There are three different restaurants where our guests can enjoy the delicious meals each night. We hope you will be back for another amazing holiday in our hotel soon. There is a special 5% discount for loyal guests, who book their next stay directly with us.
Best regards,
Miriam Pla
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gran Castillo Tagoro Family & Fun Playa Blanca

Property: Gran Castillo Tagoro Family & Fun Playa Blanca
Address: Calle la Hoya de Afre 2, 35580 Playa Blanca, Lanzarote, Spain (Formerly Dream Gran Castillo Resort)
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Playa Blanca
#4 Green Hotel in Playa Blanca
#6 Romantic Hotel in Playa Blanca
#7 Family Hotel in Playa Blanca
#8 On the Beach Hotel in Playa Blanca
#8 Luxury Hotel in Playa Blanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Castillo Tagoro Family & Fun Playa Blanca 5*
Number of rooms: 327
Official Description (provided by the hotel):
Like a grand castle which majestically dominates the seascape of the AtlanticOcean and its islands, the magnificent GRAN CASTILLO TAGORO is erected in the charming area of Playa Blanca, in the south of the volcanic isle par excellence: Lanzarote. With the conviction that elegance and comfort should come naturally, this Hotel is a tribute to 16th century Canary history and colonial architecture, inspired by the "Castle of San José" and the typical landscape of the island, blending in with the environment. The building is divided into different zones which maintain their colonial style, where the white facades and volcanic stone contrast with the backdrop of the deep blue ocean. A charming interior courtyard of Arab inspiration bathes the reception area with light, and the contemporary décor and pale colours create a warm and very elegant atmosphere. GRAN CASTILLO TAGORO pampers every detail of the rooms and suites, which have breathtaking views of the sea and surrounding scenery. They are decorated in a contemporary style, with marine touches, light-coloured wood and pale colours, creating a pleasant atmosphere full of light. The discerning selection of restaurants and cuisines serve Canary, national and international specialities. There are conference rooms featuring spearhead technology, and various outdoor zones for events of different kinds. The "Vitanova SPA" thalassotherapy centre provides the benefits of thermal seawater, and specific treatments for the body and soul. The Hotel features a wide range of facilities and services. ... more   less 
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Also Known As:
Dream Gran Castillo Hotel Playa Blanca
Dream Castillo Papagayo Lanzarote
Gran Castillo Tagoro Family & Fun Playa Blanca Lanzarote

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