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“Relaxing and excellent hotel.”

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Gran Castillo Tagoro Family & Fun Playa Blanca
Ranked #10 of 38 Hotels in Playa Blanca
Certificate of Excellence
GreenLeadersSilver level
Glasgow, United Kingdom
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Relaxing and excellent hotel.”
Reviewed March 21, 2013 via mobile

I stayed at this hotel with my boyfriend from 13th to 20th march. After visiting the hotel I don't know how anyone can fault the place. It is a gorgeous hotel with great facilities. The food and drink is of a high standard and the staff are all very pleasant. We eat in both the Italian and Chinese restaurants while we visited and the Italian was ok, the service was a bit slow and it wasn't very busy. The Chinese was very nice and the waitress yang yang made our night very enjoyable she was very cheery, we didnt know what to have for dessert and she gave us a mixture of the sweets on offer. Very good of her! The buffet restaurant is excellent the choice in food is out of this world. Caters for everyone, the fresh fish and meats were delicious and a wide variety of salads, pastas, veg, cheeses meats and desserts! The snack bar was ok, burgers, hotdogs, chips and toasties on offer with salad to help yourself to. I would recommend having dinner at the second sitting which is 8.30 to 10pm as there is nothing available to eat after this time unless you pay for room service which is quite pricey! The day and night time entertainment was very good and the animation team were very friendly and professional. The shows at night in the castle were great and quite funny. The bar staff in the castle bar were lovely and got to know Valentin who made us any cocktails we wanted. His sangria was the best!! The rooms in the hotel were huge as you will see from my pictures. I would recommend this hotel and do not have any doubts about the place.

  • Stayed March 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Linzi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamplaceHotels, Guest Relations Manager at Gran Castillo Tagoro Family & Fun Playa Blanca, responded to this review, April 1, 2013
Firts of all thank you so much for your positive comment about our hotel on Tripadvisor. We will tell the Team of our Dream Gran Castillo Resort 5* your positive impression. We hope to welcome you soon back in our Resort on Lanzarote.
Best regards.
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Rating summary
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  • Location
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,241)
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English first
Loughborough, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 18, 2013

I week mid Feb 2013. Super sea view room with balcony on 2nd floor. Relaxing decor, large bathroom and walk in wardrobe. Also free use of safe in room. Really comfy large bed plus seating area. Only downside that no tea/coffee making facilities in the rooms. We purchased a kettle from Playa Blanca but found they sell them round the corner from the hotel just inside the path signed to Papagayo Beach. If walking to this beach be warned its very steep and loose gravel and rocks. No cafe or bar there.
All inclusive restaurant very good but don't expect English 5 star. remember it is all inclusive. It is served from several different stations which avoids queues. There is excellent choices for everyone and you are allocated your table in the evening for the week. 2 sittings and I would recommend 2nd sitting if you don't have children as its less noise and more relaxing. Snack bar in daytime from 3pm is ok serving burgers, hot dogs, toasties and bit of salad. We went all inclusive and as a veggie I had no trouble finding things to eat. Great staff at the Hotel and nothing too much trouble. As a couple we found the entertainment very amateurish which was a shame.
Loved the position of the hotel as half hour stroll to the Marina where there are shops,bars and restaurants (super sitting outside Lani's restaurant overlooking the Marina) and then another 3/4 of an hour stroll into Playa Blanca along the coastal walk. This walk is suitable for all ages and saw wheelchairs using it .Overall a very enjoyable week and would like to go back but perhaps out of season as sun beds round the pool were already getting full.
All inclusive - no problem at any-time and bottle of red wine with the meal was good.
Wi-Fi, free in reception but doesn't seem to work in rooms - gave us a refund.
Pool towels available if required
If you have children the beach in front is overgrown and rocky so there would be a walk before you find a sandy beach but lots of pools for them to play in and there is a sandy area by the pool with sun beds where the kids can make sandcastles etc.
You wont't be disappointed.

Room Tip: The whole complex is very spread out so its unfair for me to comment. I can only say we were on the...
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  • Stayed February 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank whitez4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Castillo Tagoro Family & Fun Playa Blanca, responded to this review, March 25, 2013
First we would like to thank you for sharing your impressions of your stay at our Dream Gran Castillo Resort 5* on Tripadvisor.
So kind and positive comments like yours motivate us even more to keep our main goal, creating moments and memorable experiences for our clients.
It was a real pleasure to meet you in our Resort. So glad to know that you loved the rooms as well as hotel facilities, but especially the attention of our teams.
Thank you very much again and we hope to welcome you again in our Dream Gran Castillo Resort 5*.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sherborne, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 18, 2013

We have just returned from a really great week at Gran Castillo. Our room was superb, clean and very large with a lovely view of the pool and being able to hear the sea was wonderful. Staff at the hotel could not have been better, friendly fun and superbly efficient and we must mention Abdoullah (sorry not sure how its spelt) the fantastic show cook from Senegal and of course Barek one of the waiters who couldn't have done more!! The food was outstandingly delicious - there was simply something for everyone!! Great hotel and we will definitely be back next year. Thank you to everyone at Gran Castillo.

Room Tip: We requested a pool view which we got and was lovely. Next time we would go for a pool and sea view...
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  • Stayed March 2013, traveled as a couple
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Antonia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dreamplacehotel, Guest Relations Manager at Gran Castillo Tagoro Family & Fun Playa Blanca, responded to this review, March 25, 2013
We welcome your comments; pass along your praise to the team of our Dream Gran Castillo Resort 5*. That you had a good experience at our Resort is our greatest satisfaction and why we gave our best every day.
Thank you so much.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luton
1 review
Reviewed March 18, 2013

There are many positive points regarding this hotel. The main one is the helpful friendly staff. However everyone of them are built like whippets because all they seem to do is run from pillar to post constantly. I felt quite sorry for them. As has already been said the beds are far too hard, possibly hard enough for snooker or billiards! But my real concern is the food, although it is varied and plentiful, if it is not cooked in front of you it is generally cold. On day 3 of the holiday I was quite ill for the day. I put it down to a dodgy chilli the night before! We will not be returning.

Room Tip: Our rooms balcony reminded me of a trench. It was a solid brick wall!
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  • Stayed March 2013, traveled as a couple
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    • Rooms
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Helpful?
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 17, 2013

Fabulous hotel spotless rooms walk in wardrobe, massive bathroom and bedroom.
Al la carte restaurants no where near as good as all you can eat restaurant as food is freshly cooked in front of you.
Bar staff very good drinks great.
No beach nearby but didn't miss it.
My only negative comment the very large bed too hard for me.

  • Stayed January 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank sandra b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ballybofey
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 16, 2013 via mobile

We stayed for a week with two kids,and we had a really relaxing time.The hotel has great facilities for kids if all ages,pool area is brilliant.It was safe and loads of space to set up camp for the day.Food and drinks were plentiful and available all day.The staff were friendly and very helpful,there was a fresh baby food menu daily and every diet was catered for.This is a top class hotel with lots to offer everyone.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank maggiemooBallybofey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 16, 2013

Spent ten days here at the end of February. Had a lovely room, like a suite with separate loung and a sunny balcony with great views. Food was super with plenty of choice. Found all staff to be friendly and helpful. Hope to return.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gran Castillo Tagoro Family & Fun Playa Blanca

Property: Gran Castillo Tagoro Family & Fun Playa Blanca
Address: Calle la Hoya de Afre 2, 35580 Playa Blanca, Lanzarote, Spain (Formerly Dream Gran Castillo Resort)
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Playa Blanca
#4 Green Hotel in Playa Blanca
#6 Romantic Hotel in Playa Blanca
#7 Family Hotel in Playa Blanca
#7 On the Beach Hotel in Playa Blanca
#8 Luxury Hotel in Playa Blanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Castillo Tagoro Family & Fun Playa Blanca 5*
Number of rooms: 327
Official Description (provided by the hotel):
Like a grand castle which majestically dominates the seascape of the AtlanticOcean and its islands, the magnificent GRAN CASTILLO TAGORO is erected in the charming area of Playa Blanca, in the south of the volcanic isle par excellence: Lanzarote. With the conviction that elegance and comfort should come naturally, this Hotel is a tribute to 16th century Canary history and colonial architecture, inspired by the "Castle of San José" and the typical landscape of the island, blending in with the environment. The building is divided into different zones which maintain their colonial style, where the white facades and volcanic stone contrast with the backdrop of the deep blue ocean. A charming interior courtyard of Arab inspiration bathes the reception area with light, and the contemporary décor and pale colours create a warm and very elegant atmosphere. GRAN CASTILLO TAGORO pampers every detail of the rooms and suites, which have breathtaking views of the sea and surrounding scenery. They are decorated in a contemporary style, with marine touches, light-coloured wood and pale colours, creating a pleasant atmosphere full of light. The discerning selection of restaurants and cuisines serve Canary, national and international specialities. There are conference rooms featuring spearhead technology, and various outdoor zones for events of different kinds. The "Vitanova SPA" thalassotherapy centre provides the benefits of thermal seawater, and specific treatments for the body and soul. The Hotel features a wide range of facilities and services. ... more   less 
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Also Known As:
Dream Gran Castillo Hotel Playa Blanca
Dream Castillo Papagayo Lanzarote
Gran Castillo Tagoro Family & Fun Playa Blanca Lanzarote

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