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“February 2013”

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Gran Castillo Tagoro Family & Fun Playa Blanca
Ranked #10 of 37 Hotels in Playa Blanca
Certificate of Excellence
GreenLeadersSilver level
Rugby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“February 2013”
Reviewed March 1, 2013

We had a very nice holiday. Special thank you to Tony from the restaurant terraza who made our stay extra special with extra care and attention to details!!
A thank you as well goes to the Rolando and a special one to the gentleman from Lanzarote that works on the 'a la plancha' section.

Room Tip: Whe had a junior suit and even though it was big it was too cold.
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  • Stayed February 2013, traveled with family
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Helpful?
3 Thank Lili G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Leeds, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 28, 2013

Great if you have kids or if you dont. We took my niece; we didnt put her in the kids club but we could clearly see that the animation team were excellent with the kids! In fact the animation team are excellent and all very friendly; they work very long hours and do an excellent job! Very fun bunch and very valuable assets to the hotel.

Food we had no problem with; a good choice/variety; we had a couple of meals out but thats because we love indian food and missed it.

All staff are friendly and seem to work really hard.

Excellent facilities; some pools were heated! The room we stayed in was excellent had a slight pool and sea view. Enjoyed the Spa.

Only a couple of slight frustration's; I didnt feel there was enough staff to cope with demand for drinks at the entertainment bar sometimes and you were often waiting for a bit and had to be quite vocal to be served as staff couldn't possibly know who was next to be served.

The pool bar next to the restaurant also had a slow service I felt; snacks were supposed to be available from 10:30; twice we had to stand about waiting when we missed out on breakfast for someone to be available to serve us with a snack.


I feel bad for my slight frustrations because the hotel is excellent; I would recommend it to anyone; dont hesitate book it.

  • Stayed February 2013, traveled with family
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Helpful?
1 Thank sharon h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 28, 2013

This was our first visit to Gran Castillo Hotel. We loved it! The hotel is definately 5*, the rooms being big and luxurious. I was impressed by the service, the rooms were cleaned twice a day and all the staff were very helpful and pleasant. The food in the main eating area was amazing - so much choice - we didn't know where to start....really fantastic food. We tried out the 'Italian' and 'Oriental' restaurants also and the pizas are a must in the Italian - we visited this twice! The Oriental restaurant had quality food but the menu wasn't as comprehensive as I would have liked (no seaweed or peaking duck), but what we did eat was really lovely. The pool area was great with a bar providing food when the main restaurant was closed. I cannot fault the food at this hotel it was truly amazing! The beds were great to sleep on - so comfortable. Overall, if you like clean, luxurious food/accommodation this is the hotel for you. Thank you for a lovely holiday.

  • Stayed February 2013, traveled with family
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Helpful?
3 Thank raybentley6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 27, 2013

We have just returned from a week which was a lovely relaxing break..

My mother and I arrived Thursday 14th February and left 21st February. During our stay the staff were very friendly and any issues we had were resolved to the best ability of all. When we arrived our room did not have a sea view or twin beds as requested and we were shown several rooms by Jesus the porter and he was very helpful and professional. We were moved to room which was lovely and quiet and close to all.
Also we found the bar and restaurant staff very friendly and professional.

Your reception staff were all also very helpful and should be congratulated. We had a problem with the Wi-Fi not working in our room and the utmost was done to get this resolved.

The hotel is very well run and this was my second time to stay and my mother's first. The improvements I could see since last year are great with the outside pool bar being larger with the new nearby toilets. I also used your spa for treatments and the gym which was very enjoyable and relaxing.

I am sure we will be back again to stay. Thank you for a great holiday.

  • Stayed February 2013, traveled with family
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Helpful?
1 Thank 785CarolineM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 26, 2013

This is our second visit to Gran Castillo Hotel. We love it there, the rooms are spacious (family room) and the staff from the cleaners to the managers are so welcoming and friendly. We have never had any problems whilst staying on both our visits. There is always a wide variety of food available for breakfasr, lunch and dinner and the option to dine at an italian and chinese restaurant on the complex which are both excellent. the day and evening entertainment for children is excellent. the mini club, bouncy castle, playground and children swimming pools are great to keep the kids entertained all day (my little boy is almost 3 and loves the mini disco at night and the min club) children have to be over 4 to stay in the mini club without a parent. We love it there and will go back again and again.

  • Stayed February 2013, traveled with family
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Helpful?
1 Thank MinDeey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 26, 2013

We have just returned from yet another great holiday at the Dream Gran Castillo. The cost of the hotel is value for money and we could not fault the staff, the wonderful entertainment team, or the infamous Abdullah, who my boys were desperate to see again. Everyone was really friendly and attentive. The rooms were clean, the food was good, coffee a big improvement on 2 years ago, the plates could have been cleaned better though I have to say! The swimming pools were warmer this time and you didn't feel like you had to race to nab a sun lounger. All in all we had a very pleasant experience, and met some lovely families, which always make a difference to having a good holiday. Next year, when we come back I think we'll hire a car and explore the island. I would recommend this hotel to anyone.

  • Stayed February 2013, traveled with family
    • Value
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Helpful?
4 Thank Clare D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 26, 2013

Where do I start ? We travelled as 3 couples, all in our 50's (no, not 'old fogies') We all like a good holiday, a few beers and a laugh... and we got the lot here. Greeted with a glass of very chilled champagne, or orange juice on arrival - Good start.. The complex itself is laid out very well with numerous swimming pools and jacuzzis dotted around. Rooms are amazing with triple jet, walk in shower room,big lounge, huge beds and balcony. Having read some previous reviews regarding the choice of food, I have to question what planet some people have landed from.. If you see the amazing, superbly presented, endless variety of food on offer here, you will agree with me. There really is something for everyone. Staff all very friendly and helpful. Try the Italian and Chinese (both on site) Breakfast/lunch tip - Both are served in the Italian restaurant, which is less crowded than the main area, and a shorter walk if your room is at the top end of the complex. Fried eggs,omlettes and pancakes freshly made as you wait. Taxi into Playa Blanca cheaper than bus (and quicker) Duty free much cheaper in town than at the airport. A thoroughly enjoyable week's holiday and we will all be back.

  • Stayed January 2013, traveled as a couple
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Helpful?
6 Thank TheCheeseboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gran Castillo Tagoro Family & Fun Playa Blanca

Property: Gran Castillo Tagoro Family & Fun Playa Blanca
Address: Calle la Hoya de Afre 2, 35580 Playa Blanca, Lanzarote, Spain (Formerly Dream Gran Castillo Resort)
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Playa Blanca
#4 Green Hotel in Playa Blanca
#6 Romantic Hotel in Playa Blanca
#7 Family Hotel in Playa Blanca
#7 On the Beach Hotel in Playa Blanca
#8 Luxury Hotel in Playa Blanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Castillo Tagoro Family & Fun Playa Blanca 5*
Number of rooms: 327
Official Description (provided by the hotel):
Like a grand castle which majestically dominates the seascape of the AtlanticOcean and its islands, the magnificent GRAN CASTILLO TAGORO is erected in the charming area of Playa Blanca, in the south of the volcanic isle par excellence: Lanzarote. With the conviction that elegance and comfort should come naturally, this Hotel is a tribute to 16th century Canary history and colonial architecture, inspired by the "Castle of San José" and the typical landscape of the island, blending in with the environment. The building is divided into different zones which maintain their colonial style, where the white facades and volcanic stone contrast with the backdrop of the deep blue ocean. A charming interior courtyard of Arab inspiration bathes the reception area with light, and the contemporary décor and pale colours create a warm and very elegant atmosphere. GRAN CASTILLO TAGORO pampers every detail of the rooms and suites, which have breathtaking views of the sea and surrounding scenery. They are decorated in a contemporary style, with marine touches, light-coloured wood and pale colours, creating a pleasant atmosphere full of light. The discerning selection of restaurants and cuisines serve Canary, national and international specialities. There are conference rooms featuring spearhead technology, and various outdoor zones for events of different kinds. The "Vitanova SPA" thalassotherapy centre provides the benefits of thermal seawater, and specific treatments for the body and soul. The Hotel features a wide range of facilities and services. ... more   less 
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Also Known As:
Dream Gran Castillo Hotel Playa Blanca
Dream Castillo Papagayo Lanzarote
Gran Castillo Tagoro Family & Fun Playa Blanca Lanzarote

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