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smartline Xaloc
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Reviews (150)
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All reviewswater taxireception open hoursthese apartmentsbars and restaurantsplenty of sun loungersself catering apartmentbeginning of junefriends stayed herepool area isclean towelsair conditioningearly hoursfamily holidaybaycleanersdanientertainment
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Reviewed June 25, 2013

I stayed here a year ago and when I saw the bad reviews my heart sank! I stayed here for 6 weeks, the hotel was perfect. We were working out there and obviously partying and this place suits you down to the ground,
cheap boat across to the strip, and then a 20 min walk back to the hotel along the beach side and you get a quiet nights sleep because your out the way. Theres a beach 2 min walk from your room which is great!
The pool is great, the rooms are basic yes but we had everything we needed, we went self catering. 4 of us stayed in a room, it was very laid back, no reception on - just a miserable old man at night checking you were staying in the hotel. after 6 weeks we thought he would of recognised our faces!
Pool parties during the mid party season, we met some great people.
my experience was great and this is ideal for friends going to Ibiza as a cheap stay and to enjoy Ibiza and its party life!
Don't listen to these bad reviews and trust me, if your there for the party life this is great, if your there to relax, well Ibiza isn't the place to do that.

Room Tip: corner rooms, we just simpy asked can we move room and they showed us 3 different rooms
  • Stayed: July 2012, traveled with friends
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1  Thank Lisa31191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_SR_E, Gerente at smartline Xaloc, responded to this reviewResponded November 8, 2013

Dear Lisa 31191,

Thank you very much for this nice review, comments like this gives us strength to continue our work .

Once again thanks and we hope yo see you again next year.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2013

When we stayed here we came with friends and my partner, in our room there was plug sockets hanging out of the wall and to get into the wardrobe you had to put your finger into a hole to open as there was no handle on it anymore. The carpet in the hall was vile all stained and run down. The reception staff took about an hour to check us in and also our air conditioning wasn't working and neither was our friends in their room so we got offered a tiny fan. The pool area was quite dirty as well. When we came to be picked up we were told by the reception staff we had to ring the transfer company and book on otherwise we wouldn't be picked up even though we had booked through Thomson? Definitely would not recommend for families, we didn't mind too much as we were out a lot so to sleep in we just put up with it. However every night we were there we were woken up by people arguing/fighting or running up and down the corridor. Also the friends we traveled with were woken up one night by banging on their door and it was the guadia police...they barged in with batons and accused them of throwing glasses of their balcony! They eventually left after realizing they had just woken them up.

Room Tip: There will be no good room!
  • Stayed: July 2012, traveled with friends
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Thank Linzi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2013

I spent 6 days here with 2 friends in August 2012. We arrived in the early hours and were transferred to their sister hotel as our room wasn't ready. We were told to come back at midday and the room would be ready then. We allowed a bit of extra time and returned to the hotel at 2pm to ensure the room would be ready. However it wasn't and we were told to come back in another 2 hours time. By 4pm we finally got into our room. It was pretty basic but clean and tidy. We had a large balcony and good sized bedroom. Unfortunately the aircon in the front room wasnt working even after various attempts by the staff to fix it. The pool was a good size but the sunbeds were in terrible condition. The material was sagging and worn, exposing the plastic slabs underneath and they were extremely uncomfortable. There were plenty of shops and restaurants around and the hotel is a 5 min walk from a small sand and stone beach. It's about a 20 min taxi ride to the west end strip and it takes around 45 mins to get to the water park which is also where Amnesia and Priviledge are.
Overall it is a good base for a clubbing holiday for those who don't want be set on top of everything. It is quiet and peaceful however I urge travellers to be on their constant guard for pickpockets. I had my phone stolen out my bag within a matter of seconds whilst out and knew some others at a different hotel who had £1000 stolen out their safe.

  • Stayed: August 2012
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Thank HD7989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

got there during the night after collecting our keys we were told the building over the road that was it had to try and find our room in the dark as the outside light werent working. we went all inclusive the bar with entertainment was below us which came thumping through the floor.went in there the first day only to be told the drinks werent part of the all inclusive.asked at reception where the entertainment was for people who were all inclusive only to be told we could use a pack of cards to play with.we went out to other hotels on the night to find something on,so all inclusive is a waste of money.if you want a drink by the pool you had to go to the hotel over the road cross a busy road with a handfull of drinks.if thats your idea of a nice holiday go for it

  • Stayed: September 2012, traveled with family
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Thank andrew m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

we stopped at the xaloc in September for a week to chill in the day and party at nigh. firstly the positives, the staff hear were really friendly and helpful and our room was cleaned every day. The location was very quite and chilled but it was a pain to travel back and to on the water taxi and pay each time. Now for the bad points, the hotel looks very tatty and is in need of a good lick of paint everywhere. I would recommend this hotel to couples who are looking for a cheap get away and to let their hair down and can escape the party atmosphere of san antonio in the day.

  • Stayed: September 2012, traveled with friends
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2  Thank bubble44556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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