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All reviews spar shop ocean beach half board free towels great hotel breakfast is served nicest hotel def stay again radio weekend sun loungers hotel is modern thb ocean great shower the pool area is great heavy night bed and breakfast free entry
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Reviewed November 14, 2018 via mobile

We arrived quite late in the evening so we got a taxi to the hotel which cost about £35, they asked to store our card details for our stay for damages. No problem, as it was my birthday they also arranged Prosecco and treats in the room on arrival! Air con was frustrating at times as it would only work if the door is shut, I understand that is helping the environment but sometimes you just need the extra breeze! The massive downer to this hotel is the beds, so very hard! Not very many pillows either... the room we were given however had a beautiful view. We spent every evening on the balcony, only slight noise and nothing you can’t block out with your own music! We also got a wristband for free entry to ocean beach which was a result for kisstory. The pool was nice, the cleaning of it wasn’t great. There was often leaves and bugs in the water, the sun loungers are also a mission to get on and off! If you are looking for a relaxing stay, the beds could be improved. Apart from that the bathrooms were spotless, an amazing size room too. Just seems they are missing a few bits to improve guests stay

Date of stay: June 2018
Trip type: Traveled as a couple
1  Thank beccajcompton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thbnaeco, Director de Relaciones con Clientes at THB Naeco Ibiza, responded to this reviewResponded March 24, 2019

Dear guest,

Thank you so much for your kind feedback regarding the recent holiday experience at our THB Naeco, we are very glad to read that overall you had a pleasant stay among us.

We kindly remind you that we do ask all our guests for the credit card details in order to offer them the choice to charge their invoices to the room and settle your bills at the end of your stay which may be easier.

Regarding our mattresses, we would like to inform you that we recently made a big investment to provide the hotel with new mattresses. We know that one of the most imporant demands for our guests is to enjoy of a relaxing and quality dream. This new mattresses ensures comfort and transpiration due to the visco-elastic foam and bielastic latex cover. Regarding the pillows, please anything you may need we always recommend to contact our reception and we we will do absolutely our best to answer your queries or to help with your accommodation.

We would like to inform you that we have checked all the points you remarked, in order to avoid same inconvenience in the future and be able to provide an excellent stay to all guests.

Once more thank you very much for making the THB Naeco to be your choice when visiting the area. We hope to see you soon with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2018 via mobile

I’m sat here in this lovely hotel again , waiting for my pick up to go to the airport to return to rainy England ..
my second stay here this time with my girlfriends for some late sunshine and chill time .
It’s been as good as expected with amazing food , rooms and staff ..
Anna the waitress and Raquel the receptionist are so brilliant at getting you the best service and bend over backwards to make our stay lovely ..
will return next year as it’s my fav hotel in San Antonio ..

Date of stay: October 2018
Trip type: Traveled with friends
Thank Lisamarielea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THBNaeco I, Gerente at THB Naeco Ibiza, responded to this reviewResponded October 23, 2018

Dear Lisamarielea,
Thank you very much for comment your stay with us on TripAdvisor.
We have completely renovated facilities since last year with the intention that our customers enjoy it
The human team that works in the Hotel does everything possible so that our clients enjoy their stay with us, that is why comments like yours reinforce all the daily work of all of us.
We hope to see you again with us next Summer!
Regards,
Xavi Bonet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2018 via mobile

We have just had 1 week in THB Naeco. The weather was great and the location of the hotel was good.
Positives
The breakfast is excellent. The choice and quality was great.
The hotel has a modern feel and the shower in the room is great.
Towels are provided by the pool.
The bar menu was good and the prices were not too unreasonable.

Negatives
Some of the staff weren’t as friendly, which is a shame as most were really pleasant.
The Lifeguard was constantly on the phone, luckily there wasn’t much activity in the pool as the temperature of the pool was unseasonably cold!
The showers by the pool don’t work.
We were charged 30euros for a late check out however 2 doors down had a late checkout with no fee. When questioned at the reception we were told it was because they were returning customers. This was true however, they were initially quoted 50 euros for a late check out and had the late check out fee waived because they said they’d write a good review!
The room maintenance was not 4 star. Our room wasn’t even checked one day and the bedding was not changed for the duration of our 7 night stay.

Overall the hotel was ok. I wouldn’t stay again mostly because of the inconsistency over late check out charges but if that had not happened I probably would stay in THB Naeco if we returned to Ibiza.

Date of stay: October 2018
Trip type: Traveled as a couple
Thank andreamarie1653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THBNaeco I, Gerente at THB Naeco Ibiza, responded to this reviewResponded October 23, 2018

Dear andreamarie1653,
Thank you very much for comment your stay with us on TripAdvisor.
We have completely renovated facilities since last year with the intention that our customers enjoy it
The human team that works in the Hotel does everything possible so that our clients enjoy their stay with us, that is why comments like yours reinforce all the daily work of all of us.
As our reception staff told you during your stay, late check out supplements are 30€ till 15hrs and 50€ till 19 hrs.
We hope to see you again with us if you decide to return to Ibiza.
Regards,
Xavi Bonet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2018 via mobile

Hotel is excellent. We booked last minute and it was a great choice. Pool was really chilled and quiet, exactly what u need after a heavy night! It’s adults only which is also a plus. The main positive for me was the 5-10min walk from ocean beach and all the action as it was lovely and peaceful and a nice break from the rest of the madness ha!! Breakfast included which was good. Bacon wasn’t to my taste but not offensive. Hotel rooms lovely and clean and modern and the shower was fab! Balcony had a sea view. Would definitely recommend

Date of stay: August 2018
Trip type: Traveled as a couple
Thank 851vikkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THBNaeco I, Gerente at THB Naeco Ibiza, responded to this reviewResponded October 23, 2018

Dear Vikki N,
Thank you very much for comment your stay with us on TripAdvisor.
We have completely renovated facilities since last year with the intention that our customers enjoy it
The human team that works in the Hotel does everything possible so that our clients enjoy their stay with us, that is why comments like yours reinforce all the daily work of all of us.
We hope to see you again with us if you decide to return to Ibiza.
Regards,
Xavi Bonet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2018 via mobile

Stayed here for 5nights half board and the price was very good as was the hotel. Food, service and location are great for the price, I was really impressed with the variety of menu and breakfast.
It’s a 20min walk to the main area of San Ant and 35 to cafe mambo( don’t bother with the food there). Plenty of bars and shops beside it thou.
A few shops along there is Pizzaman which was really good and I had lovely tapas in the pub across the road from the urban lounge (not sure of its name but along to the left when you leave the hotel), don’t be put off by the look of it as the garlic prawns are amazing! Would book again

Date of stay: October 2018
Trip type: Traveled as a couple
Thank jomcdowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THBNaeco I, Gerente at THB Naeco Ibiza, responded to this reviewResponded October 13, 2018

Dear Jomcdowell,
Thank you very much for comment your stay with us on TripAdvisor.
We have completely renovated facilities since last year with the intention that our customers enjoy it
The human team that works in the Hotel does everything possible so that our clients enjoy their stay with us, that is why comments like yours reinforce all the daily work of all of us.
We hope to see you again with us if you decide to return to Ibiza.
Regards,
Xavi Bonet

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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