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All reviews a la carte restaurant hospitality manager sea view branded spirits junior suite entertainment team crisps plenty of choice bar staff bottle of champagne all inclusive hotel next year amazing hotel pool area evening entertainment short break all inclusive drinks
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Reviewed July 21, 2016

Just returned from Ibiza fully rested and relaxed, thanks to the wonderful treatment we received from the staff and surroundings at the Palladium hotel. A massive thank-you to the bar and waiting staff for making our holiday so very special, in particular our personal favorite Louisa, you young lady are a credit to this establishment, from your warm welcomes, personal attention, prompt service and nothing is to much trouble, also the two great guys who offer the same level of service Arturo and Arturo, i cannot leave out Pepita, Sergio and Christian to name a few more, even the company "pitbull" Ana has a great sense of humor and a beautiful smile when encouraged to use it xx. Service was absolutely perfect, the quality and variety of food available every meal time was faultless, the grounds and pool are very well maintained as are all of the guest areas inside and out, bedroom made-up daily and nothing seems to much trouble. i do have a couple of minor niggles which is the only thing from stopping me giving a perfect rating so here goes, We arrived after midnight and were asked to vacate our room at midday, thus losing 12 hours of bedroom occupation on the final day, a week is a week not 6.5 days, sitting around for 9.5 hours without a room waiting for transport to the airport in no fun, being asked to pay 70 euros to keep the room until 6pm when we have already paid for a week is not acceptable I'm afraid even though facilities at the gym are available for washing and you are still fed and watered, also when asked to pay the recently added bedroom tax upon arrival make sure you get a receipt, being told by the blonde Russian lady with dark eye make-up on reception whos name escapes me that i had not paid it when i clearly had (they wont let you in until you do), and being repeatedly told you have to pay again until my patience ran out is no fun when checking out (avoid her for your own sanity, she clearly lacks any common sense and is almost robot like), finally in our room 126 which was probably the best positioned room for view and access via stairs etc the toilet is situated directly behind a short projection wall supporting the basin, thus meaning you have to sit on it "side saddle". Although the maid cleaned every day the tea and coffee etc were never replenished but i was able to get a regular supply from the bar, as i said minor things but niggly and unnecessary. We will definitely come back next year to see the great folks that looked after us so well, muchas gracias love David and Sasha, ps perfect location, close to all the night life without any noise pollution, age of guests varied massively from teenagers to retired, all got along famously and of course the most important thing for us NO KIDS.

Room tip: Ask for a sea view, the other side faces a busy road
Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalladiumHG, Hospitality Manager at Palladium Hotel Palmyra, responded to this reviewResponded July 22, 2016

Dear Sasha and David,
Many thanks for sharing your recent stay at Palladium Palmyra Hotel.
We appreciate your feedback and you can be sure I will pass your remark to the Food & Beverage Team. In the meantime, I would like to apologize for the issues caused to you and assure you that we have taken notes due to our aim is to fulfill all our guests wishes in full.
We thank you for your visit and see you next year!
Best regards,
Natalia, Hospitality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2016 via mobile

Just had a week at this hotel, what an amazing holiday! Hotel is the best we have stayed in, it's spotless, food is fantastic, AI is brilliant even crisps, nuts and olives included, branded spirits, cava. We recommend trying white sangria, very nice!
Staff are very friendly, entertainment staff work very hard but are not pushy. It was our anniversary while we were there and in our room we found a bottle of cava, 2 glasses, a flower and card on that day, what a lovely gesture. Only thing I would complain about is we had a young couple either side of us playing loud music on the balcony late at night and singing, presumably while getting ready to go out partying! Would definitely recommend and will be returning

Date of stay: July 2016
Trip type: Traveled as a couple
2  Thank SharonW2988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalladiumHG, Hospitality Manager at Palladium Hotel Palmyra, responded to this reviewResponded July 22, 2016

Dear Sharon,
Thank you very much for sharing your experience on TripAdvisor community.
We are very happy to hear that you spent a fantastic holiday with us. In the meantime, we assure you that we will work in order to improve anything involving peace and relax in our Hotel.
With the hope to welcome you again in the near future.
Kind regards,
Natalia, Hospitality Manager

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Reviewed July 21, 2016

Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
PalladiumHG, Hospitality Manager at Palladium Hotel Palmyra, responded to this reviewResponded July 22, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 21, 2016

Just returned from a wonderful week at the Palladium Palmyra. The staff were all incredibly friendly and efficient, especially Carlos, Jaquin, Luisa and Alejandro. They were an absolute joy to meet and were very happy to help with any requests. Great location with some fabulous sunsets and very quiet rooms. The food was amazing and there was a great variety everyday. We can highly recommend Bungalow 8!

Room tip: Bungalow 8 is fabulous and great location!
Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank gncoops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalladiumHG, Hospitality Manager at Palladium Hotel Palmyra, responded to this reviewResponded July 22, 2016

Dear Guests,
We would like to thank you for taking your time to comment your recent stay with us on TripAdvisor.
We are very happy to hear that you had a nice time and we appreciate the positive points mentioned.
Many thanks for your visit and we look forward to the pleasure of welcoming you again in the near future.
Kind regards,
Natalia, Hospitality Manager

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Reviewed July 20, 2016

i cannot find fault with this hotel!
Location right on the beach and near all the nightlife of San Antonio,but still a very relaxing break!
Food was the best All Inclusive ive had.As a vegetarian there was loads of choice.Food had flavour and how nice to see gluten free diets catered for!
Reps organised sangria making displays volleyball etc and we had some lovely live music at lunchtime.
Hotel very clean staff polite.Chef brilliant,reception very helpful.
Bar staff fantastic,
This hotel is well worth a visit.Only two downsides,we had to have 2 taxis to take us to the airport as coach driver on thomson coach was very rude and wouldnt let us on
the coach and left us all stranded.
Other downside is we had to come home!!!!!

Date of stay: July 2016
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank twinklestar9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalladiumHG, Hospitality Manager at Palladium Hotel Palmyra, responded to this reviewResponded July 21, 2016

Dear Guest,

Thank you very much for your lovely words and sharing your experience on TripAdvisor community, your review sounds like a dream.

We appreciate your positive feedback and you can be sure I have already passed it to all heads of Department and the Staff. The reason why we do our best everyday is to bring our customers a quality service in order to fulfill their expectations.

Looking forward to the pleasure of welcoming you again, and with the hope that you will spend another great stay with us in the near future.

Kindest regards,

Natalia, Hospitality Manager

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