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“The best place to stay ever in Ibiza”
Review of Alua Hawaii Ibiza

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Alua Hawaii Ibiza
Certificate of Excellence
Reviewed February 16, 2014

We have just booked our holiday again at Hawaii for the fourth year running because we love it there so much, it's fantastic. The hotel staff are warm, helpful, polite and make your stay - all of them. The hotel is situated beautifully,and is clean, bright, and spacious.The rooms have amazing views over the bay and are also well decorated with great amenities. The bar and food are great, we stay B and B simply because we like to explore the island for different places to eat, but the breakfast has a large selection of both hot and cold food and plenty to satisfy any taste or culture. We cannot wait to go back again this May 2014, happy days.

  • Stayed: May 2013, traveled with family
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4  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Ibiza, responded to this reviewResponded February 21, 2014

Dear Karen B. Thank you for your feedback. We are happy to hear that you will come a fourth time at our Intertur Hotel Hawaii Ibiza next May. Regarding your comment about the rooms, please be advised that this 2013/2014 winter all rooms have been completely refurbished and redecorated so we hope you enjoy them.

On the other hand, we will forward your kind comments onto the staff of the hotel. They will be pleased to hear all what you say.

We are looking forward to seeing you in May.

Best regards
Intertur Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,323 - 1,329 of 2,134 reviews

Reviewed February 3, 2014

Went last August with husband it was great food bar staff great pool is small but great beach to spend all day . Kids club looked good for kids so we are taking are kids this August has we no there will enjoy it an also eat the food we have booked family room an a twin room just hope when I email them we can get both rooms nexts to each other .just can't wait manger at the hotel is great bloke so hopefully he'l sort it for us.

Stayed: August 2013
3  Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Ibiza, responded to this reviewResponded February 21, 2014

Dear Donna B. Thank you very much for your review. We are pleased to hear that you had a nice stay with us last August.

We are looking forward to seeing you again this 2014.

Best regards
Intertur Hotels Team

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Reviewed February 2, 2014

We had a fantastic 2 week all inclusive family holiday with our 6 yr old & 16 month old. Usual carry on getting a spot around the pool but we were happy just going to the stone throw away beach & getting our drinks & ice creams & taking them with us. Food was good & if u asked for wine u got a bottle! Would go again & try definitely try the other intertur hotels.

Stayed: August 2013, traveled with family
3  Thank Fayzelmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Ibiza, responded to this reviewResponded February 14, 2014

Dear Fayzelmiller. Thank you very much for your nice review. We are really happy to hear that you and your family enjoyed your stay at our hotel.

We cannot wait to see you again at any of our Intertur Hotels.

With regards

Intertur Hotels

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Reviewed January 30, 2014

Stayed in this hotel for 12 days, All inclusive.
Pros: Location: if you go to Sant Antoni and don't want to be in the center of drunk youngsters then this hotel is for you. Food: for my taste was good and always hot. The only problem was sometimes too much salt in some meat dishes. Restaurant and restaurant staff: very cheerful and hard working, they are really the best there.
Cons: generally hotel is kept clean, but our room was usually cleaned after 1-2 p.m when we preferred to have some sleep after lunch, so we had to miss cleaning sometimes but even when we had our room cleaned after all the floor often stayed dirty, weren't happy with that.
Bar staff: women team there is quite aggressive. We didn't drink as much as other people but still had those funny looks and personally I heard those ladies talking rude to people.
But really the worst was noise. Earplugs helped a bit and thank you everyone, who advised to take them. Sound isolation is so bad there, we could hear our neighbours simply talking and could understand their every single word.
Apart from a hotel I can recommend to hire a small boat from the beach where the hotel is. It's not too expensive. And also a scooter so you can drive all over the island, it's really beautiful and has some heavenly nice bays.

  • Stayed: September 2013, traveled as a couple
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1  Thank Nadia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Ibiza, responded to this reviewResponded February 14, 2014

Dear Nadia N. Thank you very much for all your feedback. Good and bad comments are always really appreciated due to these help us to improve all our services and facilities.

First of all, please be advised that all our rooms have been completely refurbished and redecorated for the new 2014 season.

On the other hand, we take special note regarding the cleanliness of the rooms and regarding the bar staff. We will do all our best to improve what you comment.

We hope you give us the chance to accommodate you again very soon.

Best regards

Intertur Hotels Team

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Reviewed January 21, 2014

Myself and my wife stayed for 10 days at the Hawaii in Sept 2013. We really enjoyed our stay, so much so that we are considering going back this year. We had a sea view, premium room and were All inclusive. (All adding to the cost) The cost of the room safe about 40euros was extra. The staff were friendly, food plentiful and varied. Brilliant location. As others have said the pool is small for a hotel of this size. The downside for us was the premium room. It was extremely disappointing, nothing in it made it feel like 'Premium' it was no more than basic, old fashioned, lacking in colour and quality. We were informed by staff that the hotel was being fully refurbished over the winter and would be ready for trading summer 2014. Unless this has taken place we will NOT return to the hotel. Has anyone been to the hotel recently? If so, was there any sign that refurbishment was under way and would be ready for the summer?

  • Stayed: September 2013, traveled as a couple
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5  Thank Stuart B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Ibiza, responded to this reviewResponded February 14, 2014

Dear Stuart B. Thank you very much for all your feedback. We are happy to hear that you had a nice holiday in our hotel. On the other hand, regarding your comment about the rooms please be advised that all them have been completely refurbished and redecorated for the new 2014 season.

We hope you give us the chance to accommodate you again at our Intertur Hotel Hawaii Ibiza.

Best regards

Intertur Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014

This hotel was great and the location was perfect. Situated literally on the beach and far enough away from the West End to get some sleep whilst only being a 10 minute walk from the action. The hotel was clean and the food and drinks were of high quality and choice. We went all inclusive and we were not disappointed. The only downside was the pool. It was way too small for the size of the hotel but the beach compensated for this. Room was not very modern and was basic but was very clean, comfortable and spacious. It was everything you need whilst on holiday. Could have been improved by a mini fridge. Fully recommend.

Stayed: August 2013, traveled as a couple
5  Thank Harriwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Ibiza, responded to this reviewResponded January 9, 2014

Dear Harriwood. Thank you very much for your comment and for your recommendation. We are always happy to hear guests recommending our hotel to other users on Tripadvisor. We are also proud to know that we met your expectations during your stay with us.

On the other hand, in order to improve our services and facilities, we take note regarding the need of increasing the size of the pool and the need of equipping our rooms with mini fridge (now only available on our Premium Rooms).

We are looking forward to seeing you again very soon.

Kind regards
Intertur Hotels Team

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Reviewed January 4, 2014

This hotel was booked as a package for my moms hen-do, so a fair few girls went! We were close enough to the west end, but not close enough to not be ablet I get to sleep from the night life! The hotel was family friendly, and the bar staff were brilliant. Shops just over the road for alcohol and tobacco, even though the all inclusive option, both food and drinks were just as nice to eat. Each morning you did have to fight for a sun bed, but it didn't ruin our holiday! Hotel is right by the beach, which was lovely to wake up to every morning.

  • Stayed: June 2013, traveled with friends
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Thank Amybabe2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Alua Hawaii Ibiza, responded to this reviewResponded January 7, 2014

Dear Amybabe2014. Thank you for your comment. We are glad to know that you chose our hotel for your holiday in San Antonio. We are also happy to hear that we met your expectations. We will forward your comment onto the staff of the hotel.

We hope you give us the chance to accommodate you again if you decide to return to Ibiza in the future.

Kind regards
Intertur Hotels Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alua Hawaii Ibiza

Address: Calle S'Embarcador, 07820 Sant Antoni de Portmany, Ibiza, Spain (Formerly Intertur Hotel Hawaii Ibiza)
Location: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Sant Antoni de Portmany
#4 Luxury Hotel in Sant Antoni de Portmany
#4 Romantic Hotel in Sant Antoni de Portmany
Price Range: $114 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alua Hawaii Ibiza 4*
Number of rooms: 210
Official Description (provided by the hotel):
The Alua Hawaii Ibiza (ex Intertur) is an all-inclusive hotel in Ibiza, with bed and breakfast, full-board (includes breakfast, lunch and dinner. Beverage not included) and half-board (includes breakfast and dinner. Beverage not included) acommodation in the bay of San Antonio, a perfect place to enjoy your holidays with your family at the best rate. Our hotel in Ibiza is set by the sea on Es Puet promenade, and it offers fantastic views and unforgettable sunsets in Ibiza. With unique rooms with terraces, entertainment for children, ample buffet and exceptional personal attention, the Alua Hawaii Ibiza (ex Intertur) is a perfect place for families and for romantic holidays in Ibiza. Book now our hotel in the bay of San Antonio, near Es Puet, and enjoy Ibiza the best way! Check-in time: 14:00 Check-out time: 12:00 ... more   less 
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Also Known As:
Hawaii Ibiza Hotel
Hotel Hawaii Ibiza
Hawaii Hotel Ibiza
Alua Hawaii Ibiza Spain

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