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“An ideal base”

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Intertur Hotel Hawaii Ibiza
Certificate of Excellence
Reviewed February 5, 2013

We stayed at this hotel over a year ago, (JUNE 2011, but it would't let me put that in the review date!!)....(sorry for the late review)......Room was lovely, nice view. Food good. Staff friendly. Hotel on the seafront, (Fab beach), and not too far to walk to the lively centre of San Antonio, or you can take a water taxi from the nearby jetty.

Fantastic views of the famous sunset from the hotel.

  • Stayed: June 2012, traveled with friends
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3  Thank Milliesk0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this reviewResponded February 18, 2013

Dear Milliesk0. Thank you very much for your feedback. We are glad to hear your time with us was to your liking and satisfaction.

We hope you give us the chance to accommodate you again if you decide to come back to San Antonio in the future.

Best regards
Intertur Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,415 - 1,421 of 2,062 reviews

Reviewed January 22, 2013

came here with the family july 2012 and im dragging my mates back here this july 2013!
can not wait! great staff, great room and im know there getting updated so might be even better now. all the nightclubs close by, shops and of course the beach! makes a perfect holiday so bring on trip number 2 :) see you guys soon x

Room Tip: sea view rooms
  • Stayed: July 2012, traveled with family
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3  Thank philclark657
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this reviewResponded February 18, 2013

Dear philclark657. Thank you very much for your reviewl. We are pleased to hear you had an enjoyable holiday with us and pleased to hear everything was to your liking.

However, please be advised that Intentertur Hotel Hawaii Ibiza's rooms haven't been refurbished (the refurbishment has been made in the Intertur Hotel Hawaii Mallorca).

We are looking forward to seeing you again this 2013.

Best regards
Intertur Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2012

Have been to the Hawaii 10 times. Starting from 7 years old right up to 16 with my family then returned a couple years ago at the age of 20 after not going for a few years. It is by far the best holiday I've had. The hotel isnt huge but is friendly, clean, and well ran. The activities during the day for kids and adults are great, good choice of food, right on the beach, good evening entertainment, fantastic location. I really can't think of any reason why anyone wouldn't like it. After spending 2 weeks there it was never enough and my family and I would book for the next year as soon as we were back. Recommend for all ages! Holidays at Hotel Hawaii has been some of the best times I've had.

  • Stayed: August 2012
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13  Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this reviewResponded January 1, 2013

Dear Kelly B. Thank you very much for your kind review. It's a pleasure to hear everything at our hotel was to your liking and satisfaction.

We cannot wait to see you again next year!

Best regards
Intertur Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2012

Firstly, i came to this hotel with 8 friends ranging from 16-21 (some had previously come here with parents) and i thought we might get looked upon as being an unwelcome due to the family nature of the hotel. However, it was totally the opposite nearly all the members of staff were very helpful and welcoming - Especially the receptionists.

The hotel is in a fantastic location and means you can go in two direction either san antonio for the partying or the other direction for a quite drink in a few local bars. We obviously came to party and the boat party is a must for anyone wanting to experience something different. we went with pukka up.. Amazing!! word of warning- do not buy tickets of random people walking round the beaches! they rip you off with false promotions and offers.

The food in the hotel is absolutely amazing!! The best i have ever had abroad, great variety and always warm. theme nights are also great and the waiters and waitresses are very welcoming and always have a smile! We even received a free 3 course meal at the restaurant next door which was lovely too! so dont forget to ask at reception about that!!

The whole of the hotel was spotless and our rooms were always cleaned. The pool is also large enough to enjoy without being too overcrowded and the beach across the promenade is excellent, very clean and tidy and the sea is beautiful.

The daytime entertain is fantastic for all agers to enjoy and the entertainers really work hard to make your holiday that little bit more special. There is also a great kids disco at night which kids will love!!

On a negative point the adult entertainment at night needs to be improved. Also the bar closes at 11 which is fine but they start tidying chairs away at half 10 so at 11 everything is shut off, this makes you feel quite unwelcome and you have to finish off your drinks in the dark, listening to the sea. It would have been nice just to have the music still playing until 11:30 - 12ish.

There is also a silly rule about only being able to have one drink at a time - i find this ridiculous as it means everyone as get up to go for a drink and i think having paid for it, i should be able to go up and get me and my partner a drink whenever i want one!. However, the rule only seemed to get used against children and young adults, which i also found frustrating and totally unfair seen as we've paid the same for the holiday. Plus if you ask for a spirit mixer you basically get half spirit/half mixer which is way to strong! if they cut back on that, they wouldn't have to have the silly rule. finally a few members of the bar staff looked very annoyed, were very impolite and rude at times.

Altogether an absolutely fantastic hotel, hoping to come here against next year!

+food
+location
+cleanliness
+mostly friendly staff
+pool and beach being so close by

-The silly one drink per person rule
-bar closes to quickly
-adult entertainment at night

  • Stayed: July 2012, traveled with friends
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4  Thank scotty1303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this reviewResponded January 1, 2013

Dear scotty1303. Thank you very much for your feedback. All your comments are greatly appreciated. We are really happy to hear you enjoyed your holiday with your friends at our hotel.

Regarding your comments to improve, we would point out:

- As our hotel is principally for families, we close the bar at 23:30 in order to guarantee the rest of our guests (above all for children).
- About the drinks in the All Inclusive service, We have this rule in order to avoid that other people can get free drinks at the bar when they haven't payed the AI service.
- We take note of your night entertainment comment.

We take note of all your comment in order to improve the quality of our services in the future.

We are looking forward to seeing you again very soon!

Best regards
Intertur Hotels Team

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Reviewed November 10, 2012

Stayed with my wife and 12 yr old son from 12-19th October. The room was clean and spacious and the maid service was excellent,beds made everyday and room and wc cleaned as well. The staff were very friendly from reception to bar and restaurant. The animation staff kept us busy and were excellent. The food was ok but the hotel becomes 4 star next year so maybe will improve, although there was a good selection of dishes for each course.Rooms are also being upgraded because of the move to 4 star. It was our first experience of all inclusive and all in all we enjoyed our holiday at the Hawaii and would go back especially at the same time of year.

  • Stayed: October 2012, traveled with family
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1  Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this reviewResponded December 11, 2012

Dear David F. Thanky ou very much for your review. We are glad to know your time with us was to your liking and satisfaction.

On the other hand, please be advised our Intertur Hotel Hawaii Ibiza won't be 4 stars next year. The hotel which will be 4 stars is the Intertur Hotel Hawaii Mallorca.

We are looking forward to seeing you again in the future.

Best regards
Intertur Hotels Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2012 via mobile

My husband and I stayed at the Hotel Hawaii for 4 nights in the middle of September for the 2nd part of our honeymoon.
We wanted a nice hotel in a great location and we weren't disappointed. We were in room 607 on the 6th floor and had a balcony with a view out to see. It was perfect for chilling out and watching the world go by.
We were on a bed and breakfast deal. Some mornings we had a short wait for a table or had to clean a table ourselves but the staff were run off their feet.
Breakfast had something for everyone- cereal, bread, yoghurts, fruit, bacon, pancakes the list goes on.
The evening entertainment was very annoying and if not a little cheesy. We chose not to use it and just cause it was not for us is not a negative. We chose to walk into San Antonio most nights which was a lovely stroll along the promenade.
Hired a car for a few days and if you were back by mid afternoon we had no issues parking outside the hotel.
Room was large and spacious. Had a double bed and two singles plus a light, airy bathroom which was lovely to have a shower and look out over the Mediterranean.
Outdoor pool a good size but some heating would be welcome as even with temperatures of late 20's it was freezing!
Plenty of sunbeds most of which were taken by 9am! But plenty of space in the afternoon.
Definitely would consider again if we were in the area.

  • Stayed: September 2012
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2  Thank lewpylew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this reviewResponded December 11, 2012

Dear lewpylew. Thank you very much for your feedback. We are pleased to hear you had a great holiday at our Intertur Hotel Hawaii Ibiza.

On the other hand, we take note about your comment of the entertainment in order to improve our services in the future. We always try to offer a good variety of shows and activities so your comment help us to improve.

We are looking forward to seeing you again very soon.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2012

This was my 4th visit to The Hawaii in Ibiza, and I'll no doubt keep coming back.
It's great for kids and adults alike. The hotel is really clean, the food is good, the service is excellent and when you get the weather, because it's right on the beach, it's fabulous - day and night. The entertainment can be a bit hit and miss, and the bands/singers always seem to go down really well.

Room Tip: I would definitely recommend it to families and if you can, request a view overlooking the bay at th...
  • Stayed: October 2012, traveled with family
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3  Thank LisaPears0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Intertur, Intertur Hotels Team at Intertur Hotel Hawaii Ibiza, responded to this reviewResponded December 11, 2012

Dear LisaPears0n. Thank you very much for your request. We are really proud to hear you enjoyed your holiday once again at our hotel and proud to hear you have decided to come back again.

We are looking forward to seeing you again very soon!

Kind regards
Intertur Hotels Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Intertur Hotel Hawaii Ibiza

Address: Calle S'Embarcador, 07820 Sant Antoni de Portmany, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Sant Antoni de Portmany
#4 Luxury Hotel in Sant Antoni de Portmany
#4 Romantic Hotel in Sant Antoni de Portmany
Price Range: $106 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Intertur Hotel Hawaii Ibiza 4*
Number of rooms: 210
Official Description (provided by the hotel):
The Intertur Hotel Hawaii Ibiza is an all-inclusive hotel in Ibiza, with bed and breakfast, full-board (includes breakfast, lunch and dinner. Beverage not included) and half-board (includes breakfast and dinner. Beverage not included) acommodation in the bay of San Antonio, a perfect place to enjoy your holidays with your family at the best rate. Our hotel in Ibiza is set by the sea on Es Puet promenade, and it offers fantastic views and unforgettable sunsets in Ibiza. With unique rooms with terraces, entertainment for children, ample buffet and exceptional personal attention, the Intertur Hotel Hawaii Ibiza is a perfect place for families and for romantic holidays in Ibiza. Book now our hotel in the bay of San Antonio, near Es Puet, and enjoy Ibiza the best way! Check-in time: 14:00 Check-out time: 12:00 ... more   less 
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Also Known As:
Hawaii Ibiza Hotel
Hotel Hawaii Ibiza
Hawaii Hotel Ibiza
Intertur Hotel Hawaii Ibiza Spain

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