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“Is what it says on the tin”

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Marvell Club Hotel & Apartaments
Certificate of Excellence
Reviewed August 13, 2013

Having stayed at the Marvell hotel between the dates of 27th July – 3rd August 2013 with my wife, daughter (aged 14) and son (aged 5).

This is our opinion of hotel and our stay.

Overall the hotel is exactly what it says on the tin………..3 star,

The accommodation
We stayed in a basic one bedroom apartment with a sea view, this room consisted of a living area with kitchenette, table and bed settee, bedroom with 2 single beds and a bathroom with a 4 piece suite.
We found it easier to push the single beds together and move the ‘camp bed’ into the bedroom; this meant we could get up and without disturbing the children.
Our room was cleaned and tidied daily and there were fresh towels each day.

The hotel itself had two bars, one in the main part of the hotel and a pool bar. Both bars were well stocked with various spirits/soft drinks/beer. There were ice lollies available all day from the freezers by both bars.

There was wi-fi available in the lobby area only; this was 2 euros for 1 hour.


The pool area
There is a large main pool and small children’s pool, the main pool is pretty deep throughout (2.3m at the deep end and 1.5m at the shallow end), there is a ledge running down either side which enables adults/teenagers to stand up. This was of no real concern to us as daughter is a good swimmer and our son can swim well and tread water with out armbands.
The small pool is approx 60cm deep.
Other people have mentioned the sunbed situation, the pool area did not open until 9.00am so no sunbeds could be reserved before then. People started queuing at approx 8:30am and a mad rush ensued when the 9.00am came…………..we found it pretty funny watching middle aged men and woman running down the stairs and along the pool side to try and get the sunbeds they wanted.
We found that there were generally sunbeds available at most times during the day although these might not have been in the area that people wanted them.
The pool area would probably benefit from another 10 or so umbrellas.
Lets be honest is there really a fair way at any hotel to reserved sunbeds?

Restaurants
If we wanted to be really picky then the only area we would criticise would be the buffet restaurant, the selection was not great although there was plenty of what was there. Again being picky at breakfast we found the bacon was pretty greasy and the fried eggs often had solid yolks.
The restaurant was really clean and staff worked there socks off ensuring tables were cleaned really quick.
The Al a Carte restaurant attached to the hotel was excellent, there is a selection a approx 6 starters, 6 mains and 4 deserts I think.
This needs to be booked as soon as you get there as it gets booked up really quick, we arrived on a Saturday and there was no availability for any evening until the following Saturday evening, we ended up going on a dinner time for which there was plenty of avalbility.

Overall our opinion is that this is a good 3* hotel, we enjoyed our stayed but would probably not return but this is only because we prefer 4+ star - 5 star hotels, this year we made an exception due to other financial commitments.

  • Stayed: July 2013, traveled with family
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1  Thank Barrow123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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323 - 329 of 591 reviews

Reviewed August 10, 2013

the rooms are a little dated but that doesnt really matter,very clean, maids in nearly every day,service very good and always with a smile.pool quiet big ,with plenty of beds but not enough umberellas.every morning you need to be up and on the terrace above the pool before nine am ready to run and grab the beds and brolly you need,i didnt really believe other reviews until i saw this on the first morning,its hilarious.in a way it gives everyone a chance to get them unlike other places that let holiday makers who are up early bag the best..the quality of food is good as well as the choice my only gripe is that when on holiday i like to be able to sit outside eating,,,breakfast,dinner and evening meal are all served inside including two different snack times. the only snacks that can be eaten outside is any you buy as extra.definately pay for and book a sea/pool view room as these are quieter at the back of the hotel.a few areas around the hotel such as the basketball courts are hardly used and it seems a pity they coudnt be put to other uses such as archery maybe ,there is also an area at the back near the pool bar which has nothing on it and could be changed in to a kids area with swings or play bowls...it needs someone to look at the areas that are not used and plan it a little better.entertainment was ok but would have been lovely to see a tribute act on

Room Tip: rooms at the back of the hotel have pool/sea views and are quieter
  • Stayed: August 2013, traveled as a couple
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2  Thank louise w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013

Upon arrival I was a little disappointed by the tired/dated frontal appearance of what "used" to be a complex. There was clearly a time when this hotel complex ran another restaurant and bakery style shop, which are part of the building, these buildings now stand empty and it does bring the entrance of the hotel down slightly. The reception/lobby area are also quite dated and could do with a refurb. On a smaller budget this would not have bothered me at all, but I consider paying over £600 per person to be quite a substantial amount of money and I expected a slightly higher standard.

This was mirrored in the rooms themselves, everything looks a little tired, cupboard doors didnt close properly, the patio door didn't lock and could be opened from the outside, a drain cover in the bathroom moved if knocked with your foot and revealed hair/grime, the tv reception was poor. The website also cleverly only advertises pictures of the refurbished rooms, which I think you have to pay extra for. These are of a much more modern/improved standard compared to most of the rooms in the hotel. Despite this, overall they are ok and of a reasonable size, the air con is very handy, particularly as the bedroom and living area can be controlled separately. Sea view rooms are also much quieter situated at the back of the hotel away from the bars on the main road.

The pool area is very nice with a large pool and sunbathing area, some days you needed to join the 9am queue to grab a sun bed, other days there were still beds free gone 10.30am. The breakfast had a lot of variety, but the quality wasn't great, the drinks machine was very old and only produced warm soft drinks. Also the only jugs of milk I could find for the cereal were also warm.

One of our biggest issues with this complex was actually the loud and incredibly poor choice of music that was pumped out around the pool area from 11am-5pm by the supposed entertainment guy. If this music was either more up to date or just at a slightly lower volume and more in the background we would have had no issues, but the likes of S Club 7, followed by the Bee Gee's and Bonnie Tyler on repeat, every day.....got slightly irritating!! You couldn't even listen to your own music with headphones as it was so loud and we were even located at the opposite end of the pool to where the music was played. After a couple of days of putting up with it we ended up asking twice for it to be turned down and after the second time of asking it was... for a couple of hours, then entertainment man randomly turned it right back up! In the end we just decided to go to the beach for the rest of the week where there was a much better choice of music played!!

Location is handy, very close to the water taxi which gets you over to San Antonio for 3 Euros each.

The points I have raised are on the whole minor and we still had a fantastic holiday. I just felt in comparison to previous accommodation that I have stayed in, for less money, Marvell Complex was a little disappointing.

Room Tip: Sea view rooms are much quieter and probably worth requesting a refurbished room.
  • Stayed: July 2013, traveled as a couple
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2  Thank Blackbird28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013 via mobile

We stayed at this hotel as part of a hen party and thoroughly enjoyed it.

Rooms were a little dated but very clean, service was good entertainment poor but went here to go out.

Loved the location and had a great time around the bay especially at sgt peppers and mar I pins.

Pool area was lovely and food okay def a worthy 3 star rating. It was a little quiet when we went bit that's what we preferred.

I would ask for pool view room especially if with children as we were on the front and you could clearly hear shooters pub opposite however the music stopped at midnight

  • Stayed: May 2013
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6  Thank cherisse r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

Stayed here mid July for a week on an all inclusive basis and wasn't disappointed. We were a group of four, two couples never done all inclusive before but was impressed as very good choice of food etc... Hotel was extremely clean, maids came in changed towels and cleaned up everyday, staff were very friendly and reception were always cheerful and happy to help!!!
Great location was right out of the hustle and bustle but still a good selection of bars around if you just wanted to stay near the hotel. San Antonio was a good 40min walk but there was a ferry boat you can catch that runs every half hour a couple of streets away on the beach. I would say that the hotel is quite suited for families mostly as entertainment is definitely aimed at kids but i wouldn't rule it out for couples as we made the most of both the hotel and surrounding bars!! Just a tip for those hitting the big clubs, make the most of your all inclusive drinks as drinks are as expensive as 11 euro for a beer and 16 euro for a single mixer!! water its self was 8 euro, overall this hotel was a good choice.

Room Tip: Try to request sea view or side sea view room as front road rooms can be noisy.
  • Stayed: July 2013, traveled as a couple
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7  Thank Gillkerr83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

We were at this hotel for the first week of the school holidays, have only just got home. The hotel itself was ok. Food: not loads of variety but always a choice of meat, fish, salads, pasta and at breakfast limited selection of cereal and always same sausage, bacon, eggs, tomatoes and cold meats, toast and fruit. Also able to eat in the Italian that is linked to hotel once a week but you need to book as soon as you get there because it gets booked quickly. Sunbeds/Pool: Usually had no trouble getting a sunbed, they were opened at 9am and on days where there were lots of flights you could get them at any time. The main pool was large and deep & great for older kids & adults. Staff were hardworking & friendly and the all inclusive was ok. The Air con was fantastic! Entertainment: was quite poor but it kept the smaller kids entertained. The big problem with this hotel was that it was directly opposite a nightclub and the majority of the rooms were facing it. Music was turned down at 12 but would often increase in volume through until 4am & because of this I would not recommend this hotel to families or anyone hoping for a good nights sleep.

  • Stayed: July 2013, traveled with family
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5  Thank Tracy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

Booked this holiday in july first week the kids start their holidays. Food really good, accommodation as expected from 3 star, air condition is a must have and is very very good. Hotel staff very quiet and can be a bit moody at times but they are polite. Night entertainment must be organised by butlins, but overall not bad hotel at all. Bad thibgs to note, this hotel went all inclusive last year and has badly effected the over the road bars, I really dont understand how they are still running they are dead. Be prepared for the fight of you life when getting deck chairs within the pool area, british families react like they are on the line for the grand national and we were discusted to see grown adults pushing children and a disabled person out of the way just to get to the deck chairs, really these people really dont deserve to be in this hotel. Dont worry about all the yobs for the clubs they are nowhere to be seen, but enter san antonio at your peril. The flight was ok but it is full of the yobs that would are happy to throw drinks around the plane (monarch airlines) oh and going back to the deck chairs we saw people who battled to get a deck chair then leave a towel as though a dog is marking its territory then they were down the reggae reggae beach swimming in the see, only to go back later in the afternoon and sit on their deck chair while every other poor sole who didnt get a chair have to lye on boiling hot tiles.

  • Stayed: July 2013, traveled with family
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Thank Paul V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marvell Club Hotel & Apartaments

Address: Carrer Es Calo, s/n | Cala de Bou, 7820 Sant Antoni de Portmany, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 97 Hotels in Sant Antoni de Portmany
Price Range: $87 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Marvell Club Hotel & Apartaments 3*
Number of rooms: 103
Official Description (provided by the hotel):
Hotel serviced apartments in Ibiza. Completely refurbished and located on the seafront, overlooking the Bay of San Antonio, Marvell Club Hotel & Apartments offers all the advantages and independence of summering in your own apartment, plus the convenience of having excellent hotel services. ... more   less 
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Also Known As:
Marvell Complex Hotel Sant Antoni De Portmany
Apartments Marvell Ibiza
Marvell Ibiza
Marvell Club Hotel & Apartaments Ibiza, Spain

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