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“Don't base your decision on the previous reviews” 1 of 5 bubbles
Review of Apartamentos Clube dos Arcos

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Apartamentos Clube dos Arcos
Ranked #19 of 20 Hotels in Praia da Rocha
Cheshire
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Don't base your decision on the previous reviews”
1 of 5 bubbles Reviewed September 7, 2013

We have just got from a week at clube dos arcos and its safe to say we are glad to be back! It was our third time in Portugal and we are gutted we took the risk and booked this hotel. We are very easy going and are happy as long as we are able to get our head down for the night and the place is clean. We have stayed in hostels in Europe better than this.

I think we got a maximum of 4 hours sleep a night if that due to the itchy beds, lumpy pillows and no air on. We tried our best with the room by getting extra pillows and sleeping ontop of the sheets to stop whatever was making us itch so bad! but each night we continued to have a terrible nights sleep. We opened the balcony door and kept the shutter doors down to try and make it cooler but with our room being on a Main Street it didn't quieten down untill 4:30am.

A few of the other bad things:
Dirty pool with muddy surroundings- couldn't/wouldnt sit around it.
No toaster , kettle or hair dryer
The maids came twice in a week and just turned our sheets over and gave us loo roll.
ignorant/unhelpfull staff
It was a struggle to have a shower, the water fell over the taps and it was either to hot of to cold
Very dirty toilets!

We are not ones to leave bad reviews but as seen as we looked on here first before booking we thought it was fair to share our bad experience with others. Other than this we had an amazing holiday in Portugal and would recommend billi and pupa Italian restraunt at the end on the strip near the fountain and the beach/pool bar near the harbour (nosolo agua).

  • Stayed September 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Hannah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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182 reviews from our community

Traveler rating
    13
    42
    57
    26
    44
See reviews for
51
72
3
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Glasgow, United Kingdom
2 reviews
4 of 5 bubbles Reviewed September 3, 2013

Me and my family have been twice to these apartments
Family run and they remember their returning guests and we got on with them that bit better they invited us for a family meal and drinks before we came home
And we will be going back
Try to learn the basics of Portuguese word it shows that you are trying
Because some people speak to fast with different dialects
You wouldn't like it done to you
They are there to try and make your holiday enjoyable.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BillyS2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed August 25, 2013

Good staff and friendly , the apartment is basic but clean when I need something the staff is there to help, cross the road we are in the beach, the restaurants in the area are good, look although for better price or if you want to cook go to Portimao where you can go to Lidl or Continente(Supermarket)
Portimao is only 5 minuts drive or if you want go by bus is in the front of Club dos Arcos
Very good for the price

Room Tip: lower floors is better for familys with young kids
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank monicavilhena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brough
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed August 25, 2013

Summary:
We stayed here (as one of a two-family party) in August 2013. Overall, we had an excellent holiday, but this was much more down to the resort than the apartments.
The resort is excellent, with loads to do and a fantastic beach. Our recommendation would be to find a different hotel / set of apartments in the resort, in the same sort of area. However, if you do choose these apartments, it’s not the end of the world as they are in a good location. But be warned, they don’t have air con, they are very dated, the pool isn’t very nice and the maid service is awful. 2/5 for hotel, 5/5 for resort.

Good points:
The apartments are in a really good location – ideal for all of the local bars / restaurants and ideal for the beach (within a couple of minutes stroll). The resort itself is excellent, with lots of bars, restaurants and an absolutely glorious beach. We were there in mid August, and the resort was extremely busy (lots of families, not lots of teenagers / yobs). Regarding the room, we had had two massive balconies which were both nice to sit out on.

Important Note:
We booked these apartments on the basis that they had air con (we had seen them advertised with air-conditioning). THIS IS DEFINITELY NOT THE CASE – THESE APARTMENTS DO NOT HAVE AIR CON.

Bad points:
Initial impressions were of very scruffy, dated apartments with a lot of the furniture seemingly on it’s last legs. Our apartments were not ready on time, which was somewhat irritating.
The pool area also looked very dated, with some abandoned out buildings etc. The pool was often very dirty, but this may be down to the grass surroundings (seemingly a common Algarve feature). A lot of the sunbeds were broken and hence very uncomfortable to lay on. You can use the alternative pool at the Solmonte hotel just down the road which was a bit nicer, although their pool was also a bit mucky and a lot of their sunbeds were also broken.

The maid service was very poor – considering it was a self-catering apartment, the bins were very rarely emptied, and the bathroom was never cleaned for the entire fortnight. We complained about the lack of air-con, and to be fair they did give us a couple of fans.
As we had the balcony doors open during the night (due to the lack of air con), the location can be quite noisy through the night (traffic, youngsters returning from clubs).
The beds were the most uncomfortable beds of all time.
Regarding the self-catering facilities, although there was a decent fridge freezer provided, the cooker seemed unable to cook anything - it took ages to get anything cooked.

Recommended trips:
Usual highlights such as Slide and Splash, Zoomarine and usual boat trips / beach sports. However, would also recommend “www.outdoor-tours.com” – they have an excellent range of outdoor type trips. I did the downhill cycling / nature trip which was superb – would recommend this trip to anyone.

Recommended pubs / restaurants:
“Taffy’s bar and restaurant” (near the beach).
“Bacchus bar” (we ended up calling this the “Dog and Parrot” for obvious reasons).
“Oliver’s Pizzaria” (down the hill from Bacchus Bar).
“The Snug” Irish bar (free shots with first round of drinks – thoroughly recommend the Caramel Vodka!).

Room Tip: Pay a little bit extra and choose nicer apartments / hotel in the resort.
See more room tips
  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank gel01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Praia da Rocha hotels

Armagh, United Kingdom
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed August 24, 2013

We stayed here for a week and was surprised to find them very central after reading some of the reviews. The apartment was clean and had a nice view although the pool area had very few sunbeds.Staff were nice and very helpful especially Rute who works at reception.
Good food down at the bar also.Would stay here again.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cardiff
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed July 20, 2013 via mobile

Went here for a cheap getaway break. The hotel itself is very basic but met our needs, as we only need a room for a base as we spent all day out, dont read into the bad reviews on here if u want to pay for luxury then look for 5 stars, if u want somewhere basic and cheap and a fab resort this is ideal. we didnt think much of the pool area so we used the sister hotel a short walk away called solmonte and the pool area was great for kids there, the resort of praia da roche is great and great beaches

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank welshblood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, Northern Ireland, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 16, 2013

I have to say I came onto trip advisor before my weeks holiday on the 30th June for the week, from the reviews on here I was expecting the worst of the worst and I have to say when I arrived to the hotel I was pleasantly surprised :0)
Yes it's not a 5 star resort but what you pay for you get your money's worth.!
Friendly staff., clean rooms the swimming pool was cleaned every morning.
Cheap bar food convenient shop on location, 2 minute walk the beach and main strip.
If your not superficial and just want a break away with your family and friends I would recommend here :0) There was 10 of us away for my hen and wee all had the best week ever.!
Thanks clube dos arcos

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Tara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apartamentos Clube dos Arcos

Property: Apartamentos Clube dos Arcos
Address: Av. V3, Praia da Rocha, Portimao 8400 , Portugal
Location: Portugal > Algarve > Faro District > Portimao > Praia da Rocha
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 20 Hotels in Praia da Rocha
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Apartamentos Clube dos Arcos 2.5*
Number of rooms: 265
Also Known As:
Apartamentos Clube Dos Arcos Hotel Praia Da Rocha
Apartamentos Clube Dos Arcos Praia Da Rocha, Portugal - Algarve

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