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“Made a reservation at another hotel within two hours of arriving”
1 of 5 bubbles Review of Villa Mangiacane

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Villa Mangiacane
Certificate of Excellence
Lake Forest, Illinois
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Made a reservation at another hotel within two hours of arriving”
Reviewed September 21, 2013

Without getting long winded, if we had stayed here for the full 7 days we were booked, it would have ruined our 3 week trip. To begin, the hotel shortened our stay by making us arrive one day later, two weeks before we were supposed to arrive and although they offered to help us find another hotel for one night they were of no help, so we arranged to stay at our previous hotel an extra night. It turned out to be a blessing, because when we arrived, the room we wanted was still occupied until 4 1/2 hours after check out time, and when we got into it , it was not clean and the layout was totally unsuitable, i.e, a long staircase up to the second (bedroom) level which also had the bathroom - and some of the large rooms like ours had the bathroom on the first level, a nightmare. The bathroom is laid out so poorly it's literally unusable - your leg is almost in the tub when you sit on the toilet, there aren't even any hooks on the wall to hang up a towel. The grounds are a jumble of horrible statuary and there are two pools, one of which is listed as a family pool, but the water was so green with algae you'd have to be crazy to get in. While we waited to get into our room, we had lunch - a hamburger and a Greek salad (with no tomatoes!) that cost us about $80. I called our usual hotel near Florence, which fortunately had our room available for 6 days and we transferred there first thing in the morning. Our 14 hour stay at Villa Mangiacane cost over $1100, and it would have been overpriced at $500. Shame on Small Luxury Hotels group for including this property in their family!

Room Tip: There aren't any
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  • Stayed September 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
9 Thank tennispro13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Tokyo, Japan
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 21, 2013

Villa mangicane is not a true 5 star hotel, beautiful location and structure but lacks service. My wife and I stayed in July we could not enjoy the services of the main villa because it was confidential! we have not been offered anything for the inconvenience, we paid for a structure that is not one in which we stayed. staff is not up to the villa are all amateurs ..... was a total disappointment we feel tricked and management has not been able to remedy! recommend everyone not to spend the holidays at villa Mangiacane.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank Kusakabe2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 9, 2013

This place seems to attract polarizing reviews so we were a little nervous until we arrived. In conclusion, we had a truly amazing time and could not have been happier to have chosen Villa Mangiacane as our very special "luxurious Tuscan Villa" experience.
There are numerous reviews about how wonderful the grounds and the views are; they really are, just as you see on the website (even better), and have nothing to add.

*Food
Breakfast was adequate; not as elaborate as some Asian beach resorts but nothing to complain. Fresh juice would've been a nice plus. Room service / pool menu was so-so; the price was fair and the taste was good, but not increible (we had appetizers and pastas). Perfectly adequate for light lunch or munchies but not our first choice for proper meals when there are so many great trattorias in nearby San Casciano di Pesa, only 5-10 minutes car drive way. The property's Chanti Classio Riserva was quite nice.

*Room
Our room was on the second floor (Terrace Suite), looking out in the direction of Florence. The view from the huge room window was wonderful and mesmerizing, but we mostly found ourselves making the use of the very spacious and beautifully appointed adjacent terrace, which comes with comfortable and large sofas, tables, and counter with stools overlooking lush olive groves and vineyards and the Duomo in the distance (you can only see this properly from the 2nd floor). It is so close to the room yet so quiet, that it really felt like it was just a part of our private room. We did see other guests there from time to time but it's quite spacious and did not interfere with the experience at all.

*Staff
Every single staff we've encountered were courteous and very helpful and went the extra mile, from the time of making reservation (gave us detailed advise on which room to book) throughout our stay. When asked to book a table, upon finding out that the restaurant was closed, they came back to us with an extensive list of other recommendations. Also when they learned that we were on our honeymoon through casual chat; we came back to a with candle lit bathroom, chilled bottle of new Rosé (and yes we had already received a complementary one upon checking-in) and rose petal bath. What was even more amazing was they sent a lady to clean the petals while we were out for breakfast--this was an incredible touch, considering we were checking out that very day.

*Overall
DON'T stay here if you cannot get the Main Villa. Not worth it. If you do get the Main Villa, it is absolutely stunning, and is a perfect 5 star villa in a rustic Tuscan setting. Having your own car is also highly recommended, which goes for any part of Tuscany really--unless you are staying in the city, you can get so much more by having your own car. The villa is relatively close to the highway entrance and very easy to get to anywhere in Tuscany.

Room Tip: Don't stay here unless you get the Main Villa rooms. 2nd Floor rooms have better view and terra...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dckmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed August 31, 2013

The villa is so unique in that it resembles a classy Tuscan home with the most amazing views over the Tuscan hills into Florence . The place is do convenient to drive onto florence pr drive through the tuscan hills to sienna montepulciano etc etc. We had the opportunity to tour the winery at mangiacane and see how wine is made. The staff were all so attentive and the food in the restaurant was the real surprise . The pastas ,fiorentina steak , the tuna and especially the sorbets what unique and amazing flavour combos . Will be back as soon as I can .

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lovetravellingso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 28, 2013

My wife and I stayed at Mangiacane in July 2013
What we found out when we arrived was that all the main building and hotel facilities had been let to a group on an exclusive basis with no access for other hoyel guests.
The rooms and facilities were horrendous and the worst we have ever encountered in 40 years of travelling.
If you look at the hotel website there are 52 photographs of rooms and facilities and NOT ONE of those were accessable to us
I have photos of the no entry notice,view from our room and the tiny room/bathroom
DO NOT RISK A VISIT TO THIS HOTEL

Room Tip: go to another hotel
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank BAFLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Laurel, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 18, 2013

Villa Mangiacane is a truly magnificent place. Stayed in the villa for a magical 2 weeks with my family and close friends. From the smallest detail the staff surpassed expectations with a clear pride in their tasks. The ambiance, architecture and decor were outstanding. Every day began with a fantastic breakfast served by cheerful and professional staff. From the pools to the vineyards to shumba(the official dog) it was a joy to stroll around the grounds. I can only say that if you have the opportunity to stay here, leap at it. My thanks to all at Villa Mangiacane,

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigbuddy60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed August 15, 2013 via mobile

I had the supreme pleasure of staying at this amazing villa at the beginning of August 2013. Just a few minutes drive out of Firenze it's grandeur is evident from a distance across the award winning orchards, but it's true beauty is only evident once you enter along its private wooded path.

Nothing about my stay here was anything below a five star experience. From the excellent service, fine attention to detail and delicious beautifully prepared gourmet meals to the emaculate grounds and stunning views of the Tuscan country side and the city of Firenze. Ease of

One feels like you're reliving a wonderful part if history in either of the two villa's boasting two separate pools and comfortable adjacent lounging areas with a unique sculpture collection in the garden.

Each room is individually styled and decorated with some boasting an African touch. All ridiculosly comfortable and glamorous. Everything is of the highest quality.

I so look forward to my next visit and only hope that it may be for a far longer duration. The ease of exploring the neighboring Firenze and small villages only to return to this gem made me never want to leave.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Storm D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Mangiacane

Property: Villa Mangiacane
Address: Via di Faltignano 4, 50026, San Casciano in Val di Pesa, Italy
Location: Italy > Tuscany > Province of Florence > San Casciano in Val di Pesa
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 32 Specialty Lodging in San Casciano in Val di Pesa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa Mangiacane 4*
Number of rooms: 28
Official Description (provided by the hotel):
A unique villahotel, where every room is different, from cardinal-red opulence of Medici or Borgia times via african art, sculpture and paintings to ladies rooms with pastell yellow, green and rosè. Guest will enjoy the view from the grand loggia or the first floor loggia over our vineyards and olive groves to the cupola of Florence cathedral. Two pools, an indoor restaurant and the herbal garden al fresco dining invite to stop and enjoy florentine and italian as well as international cuisie. The fluidum of long bygone days will be reawakened when you look at the frescoes and remind yourself, that Nicolo Machiavelli lived and worked here over 500 years ago , and it is purported that Michelangelo did some work during the 7 year's stay of Machiavelli stay here. Add to all that the winery, tasting wines at leisure in our barrique cellar or try our olive oil during our cooking classes -you have let yourself in for an unique stay with us. ... more   less 
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Also Known As:
Villa Mangiacane Hotel San Casciano In Val Di Pesa
Villa Mangiacane Italy/Tuscany

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