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“Outstanding -- exceeded our expectations!”

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Hotel Borgo San Felice
Certificate of Excellence
Wilmington, Delaware
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Outstanding -- exceeded our expectations!”
Reviewed November 16, 2013

My husband and I stayed at Borgo San Felice for 3 nights in mid October when we were celebrating our 5 year anniversary. We cannot say enough great things about this property. They upgraded us to a suite and a bottle of champagne with a handwritten note from the manager was waiting for us in the room. The staff was friendly and very very helpful in planning our day trips around the Tuscany region. Silivio was the BEST resource for where to eat, what to see and what to do. It is clear that the happy staff loves working at this hotel. We had an exceptional experience and plan to return.

  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank JJR390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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463 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
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Traveler tips help you choose the right room.   Room tips (50)
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English first
Washington DC, District of Columbia
Level 4 Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 5, 2013

Borgo San Felice exceeded our expectations in every way (and our expectations were pretty high!). Our room was very large, comfortable, and well appointed (jr. suite, I think). The grounds are immaculately kept, and the old buildings provide a charming setting. All of the interiors are nicely modernized, while staying in keeping with the setting. The service was absolutely impeccable. If you find yourself at Borgo San Felice, be sure to utilize the concierges - their advice was very helpful and they mapped out destinations for us, which is extremely useful when driving on Italian country roads. The food is top notch as well. We were there in the fall and were lucky enough to experience fresh porcini and truffle mushrooms. The purpose of our stay in San Felice was to have a home base from which we could explore the Chianti region. We explored areas around Gaiole to the North, and Montalcino to the South. We visited Badia a Coltibuono where we had a great private tour and a delicious lunch. We also visited Poggio Antico where we had a very information winery tour, followed by a tasting. We'd recommend both places very highly. The one nearby place that is not-to-be-missed is La Bottega del Trenta - ask the concierge to make you a reservation. This was our best meal in the area and is an incredible hidden gem (not that hidden, as they've maintained a Michelin star since ~1998, but it will feel like a hidden gem). Borgo San Felice is a wonderful place and we cannot wait to stay there again when we make our next trip to the Chianti region.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level 6 Contributor
168 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed November 4, 2013

We visited Borgo for the first time in September and enjoyed our stay. The setting is beautiful and probably the best thing about it. The staff was friendly but the rooms were small and tired. The food was acceptable but not up to par if you seek fine dining. The breakfast buffet was great. The location is hard to beat because you are within easy driving distance of most of Tuscany. We might return but might prefer to check out something a little newer.

  • Stayed September 2013, traveled with friends
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Helpful?
Thank Randy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 2, 2013

I just got back from a 3 night stay at Borgo San Felice . The property really is beautiful. The rooms are spacious, the amenities fantastic and the staff is incredibly friendly. Stefano greeted us daily each morning with a huge smile at breakfast. The hotel has an excellent breakfast spread -- and you can even order delicious omelets from the kitchen. Ines the beatiful proffesional house keeping was another staff member who stood out as incredibly nice and helpful ! This is a great place if you want to chill out and just relax. Good spa .. If you want to get away from all the noise from a city, this is the place to go. Borgo San Felice see you 2014 .

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Charly k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 6 Contributor
224 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed October 28, 2013

My husband and I just stayed here for part of our honeymoon and the Borgo San Felice could not have made it more memorable. First, they upgraded us to a suite and there was a delicious bottle of prosecco waiting for us after our tour of the spectacular property which is a medieval village surrounded by vineyards and olive groves with amazing views in every direction. Our luggage was waiting for us in the room too. The rooms are elegant and perfect for the hotel's Tuscan setting, and the bathroom was huge. All of the staff are enthusiastic and friendly from housekeeping to the lovely waitress at breakfast, but the front desk staff were particularly wonderful, especially Serena and Salvatore from whom we got great restaurant and other recommendations. In fact, every person at the front desk is exceptional, working very hard to make everything memorable and wonderful. We cannot stress what a wonderful hotel this is and we only wish we could stay longer. The breakfast buffet is also wonderful with everything and anything one would want. The Borgo San Felice is definitely a 5 star property, deserving every star and more. We would recommend this hotel to anyone who wants a haven in Tuscany, close to Siena and all the historic hill towns of Chianti. Our wish would be to come back every year and Hooe we'll be able to do that. Thank you Borgo San Felice for making our honeymoon unforgettable!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank ywnyny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level 6 Contributor
113 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed October 24, 2013

Borgo San Felice is hard to find. Hidden in a remote part of Tuscany in hills northeast of Siena, the hotel is an entire restored medieval village. The houses and palace have been converted to hotel rooms, a restaurant (supervised by Michelin 2 star chef Francesco Bracali, who offers original, if somewhat strange, modern Italian cooking), a spa and a wine shop featuring the excellent wine made at the estate and in the owners’ other winery in Montalcino. The property is surrounded by vineyards and olive groves. It’s a peaceful and stunningly beautiful place to stay.

Our tiny room in the main building was not. However, 5 star quality. I have seen pictures of other rooms or suites that do appear to meet a 5 star standard

Room Tip: Try to get a larger room or suite.
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Br00klynB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westlake Village, California
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 24, 2013 via mobile

This charming borgo has been lovingly restored and maintained with a theme park atmosphere. There is a winery to tour, country roads to explore, and a vastly overpriced restaurant. Still, it is an impressive property worth a visit. They bill themselves as a 5 star hotel but that is only if you are grading on a curve. But certainly a solid 4-stars. Our room was quaint and comfy but stuffy. I doubt we would do a return visit here. There are other options in the area that afford more value. But I'm glad we spent a short time here just to see what they have to offer.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank Dan v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dario I, Direttore vendite at Hotel Borgo San Felice, responded to this review, October 28, 2013
Dear Mr. Dan,

thank you for finding time to leave a feedback of your stay at Borgo San Felice and I sincere regret I haven't had the possibility to meet you personally during your holidays at Borgo San Felice because of the good occasion for me to introduce the feeling we would like to transmit to our guests. This sensation is really the opposite of a theme park....we always work in order to keep our origins at Borgo San Felice....there's still loco people who lives in our property and the mess we have in our church every Sunday is for local people and, of course our clientele is the most welcomed.
Let me just translate (sorry for my bad English) some words about one of the last piece wrote about Borgo San Felice in a very famous Austrian newspaper:
“Sometimes it scares that an entire village was reconverted in hotel. It is not the case at Borgo San Felice: it is still a cozy little village which maintain the charming of a mediaeval hamlet, there’s still Bruna e Peppe living here!”
Der Standard, Austria

Warmest regards,
Dario Iaquinto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Borgo San Felice

Property: Hotel Borgo San Felice
Address: Localita San Felice, 53019, Castelnuovo Berardenga, Italy
Location: Italy > Tuscany > Province of Siena > Castelnuovo Berardenga
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Castelnuovo Berardenga
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Borgo San Felice 5*
Number of rooms: 53
Official Description (provided by the hotel):
San Felice is a medieval hamlet with rural architecture typical for the Chianti, nestling amidst vineyards and olive groves that cover the hills sloping gently towards the picturesque city of Siena. Today San Felice is a five star hotel, part of the prestigious international chain Relais & Chateaux. Situated in the heart of Tuscany in Chianti Classico, San Felice is only ½ hour driving distance to reach the art centres as Siena. ... more   less 
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Also Known As:
Relais Borgo San Felice Hotel
Hotel Borgo San Felice Italy/Castelnuovo Berardenga, Province Of Siena

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