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“Tuscan sophistication”

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Hotel Borgo San Felice
Certificate of Excellence
London
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Tuscan sophistication”
Reviewed September 23, 2012

The Borgo San Felice captures all the great elements of Italian and Tuscan sophistication. The Hotel is beautiful and has a great location and grounds. It's a very relaxing place to stay and unwind. The pool and (new) spa are particularly good. The San Felice wines produced here are superb as are the tastings hosted by Jamil in the Enoteca wine shop. We have stayed here 5 times before and will return. Only (hopefully) constructive criticisms are that the reception and bar staff lack the warm approach of a few years ago and the menus in the restaurants are somewhat limited and, frankly, too expensive - particularly given some of the very good restaurants nearby.

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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrunswickFarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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439 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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English first
Naples, Florida
Level Contributor
112 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed September 21, 2012

One of the most beautiful settings for a hotel I've ever seen! Wonderful Tuscan architecture, beautifully landscaped, set on top of a hill amid vineyards and olive groves. My only quibble about our room was that the bathroom was a bit old and not well laid out. Maybe this is part of the old world charm. While others have criticized the food, we had an exquisite tasting menu dinner with wine pairings for each course. I highly recommend it versus the regular menu. I should add that this was part of a Backroads Bike tour of Tuscany so the experience might be different if you book and arrive on your own. Our visit included a private wine tasting (it's also a winery) which was great fun.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sbtrooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monmouth, Oregon
Level Contributor
120 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed September 19, 2012

The BSF, originally a small village, provided a great base to explore the surrounding Tuscany countryside. The property is both beautiful and charming. The breakfast buffet is bountiful and fresh. The food at dinner was gourmet. What greatly stood out, more than anything, is the first class service the staff of this hotel provides. Everyone is professional, yet friendly and approachable. For instance, there is a young woman with the big glasses who is a server in the dining room; she practically sprints to get food or drink to every table. The staff comped us a bottle of wine in the room when we arrived. We noticed that the corkscrew was missing, so when we returned from touring the countryside, we stopped at the front desk to see if somebody could stop by our room with one. A smiling man was WAITING AT OUR DOOR with a corkscrew--before we even got there--that's outstanding service! I found the manager especially kind and charming. Oddly enough, we ran into him on our last day in Rome before departing for the States. He works long, long hours at BSF, always with a smile on his face and was visiting his wife in child that day in Rome. My point: BSF isn't close to Rome, yet this gentleman was always friendly and polite despite working so far from his home. My husband and I have nothing but good memories of, and good things to say, about the BSF. This is a great choice for a peaceful, beautiful stay.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RhetoricRox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 13, 2012 via mobile

Very helpful staff, great concierge.
When you first arrive they give you a short but good over view of their property.
Swimming pool is great with privacy to rest or read right around it.
Breakfast is wonderful with plenty selection.
Nice newly renovated spa.
Great staff.

  • Stayed September 2012
    • Value
    • Service
Helpful?
Thank Norbert1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed September 9, 2012

The countryside around the Borgo San Felice is Tuscany at its best and the hotel, which has essentially been created by taking over a small hamlet is very charming. When we arrived we were initially shown to a rather small poky room which certainly did not live up to my expectations of a junior suite. When we asked if any other rooms were available we were quickly shown to a much better room with a separate living area and although it was more expensive, we were not charged any extra. Apparently we were allocated the first room because we had asked for a terrace and my impression is that there are very few rooms with terraces at this hotel. In contrast to some other reviewers I thought that the food was generally very good, although the menu does not change frequently enough if you are there for a few days and do not want to drive in the evening, it is quite expensive and the second outdoor restaurant was not open while we were there. We had room service one evening and the price was exorbitant, so avoid. Staff a little bit impersonal, but overall a very pleasant stay in a lovely location.

Stayed August 2012, traveled as a couple
Helpful?
Thank Optimusprime100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, Italy
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 7, 2012

The place is impressive... it is a complete vilage transformed into a hotel.
We spent only one night as we were in a bike tour with DigNGo (by the way, excelent choice to discover Tuscany!).
We did the wine tasting and visit and it was probably one of the best ones we did: not too long, our guide knew all the details and the wine was excelent!
I cant comment on value as the hotel was already included in a package, but I would definetly would come back: good location, good views, excelent spot to be a base to treavel around Tuscany.
Rooms were great (but I personaly didnt like interior decoration to much)

  • Stayed September 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RicardoGold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed September 1, 2012

This is a difficult report for me to write, as I would so much like to give this property a 5 star excellent report especially as the manager and staff were so helpful, but there are a few niggles, which for me, just let it down slightly.
Perhaps part of the problem with this stunningly beautiful resort is that it is used by travellers staying just a few nights and then moving on to other parts of either Tuscany or Italy, hence you get a slight feeling of impersonality - like an airport hotel?. The staff are helpful, but at times seem aloof, especially in and around the dining areas. Furthermore, like a lot of "older hotels" it suffers from the problem of globalisation. By this I mean, if you are going to charge upwards of €410 for a double room and €595 for a junior suite, todays' savvy traveller is going to expect quite a lot of "bang for his/her buck" and sadly this was a tad lacking. Rooms are fine, unfortunately the air conditioning struggled to cope with a particularly hot and humid spell we experienced when we were there, you are always aware that you are staying in a beautiful and historic building, in superb surroundings. Breakfast was OK but a lack of variation meant that it became a little boring after a few days. I would agree with other reports that the restaurant for lunch and dinner doesn't quite live up to expectations and there are excellent restaurants, both in terms of food and value, to be found a short drive away ( a car is a must for this property - I would recommend Osteria Del Castello, L'Arsinello and La Bottega del Trente (30). Some investment in terms of swimming pool loungers for next year wouldn't go amiss. 4 out of 5.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HomeJames991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Borgo San Felice

Property: Hotel Borgo San Felice
Address: Localita San Felice, 53019, Castelnuovo Berardenga, Italy
Location: Italy > Tuscany > Province of Siena > Castelnuovo Berardenga
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Castelnuovo Berardenga
#2 Luxury Hotel in Castelnuovo Berardenga
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Borgo San Felice 5*
Number of rooms: 53
Official Description (provided by the hotel):
San Felice is a medieval hamlet with rural architecture typical for the Chianti, nestling amidst vineyards and olive groves that cover the hills sloping gently towards the picturesque city of Siena. Today San Felice is a five star hotel, part of the prestigious international chain Relais & Chateaux. Situated in the heart of Tuscany in Chianti Classico, San Felice is only ½ hour driving distance to reach the art centres as Siena. ... more   less 
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Also Known As:
Relais Borgo San Felice Hotel
Hotel Borgo San Felice Italy/Castelnuovo Berardenga, Province Of Siena

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