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“Dissapointing”

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Bungalow Club Village
Ranked #5 of 27 Hotels in San Teodoro
Certificate of Excellence
Vancouver, Canada
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Dissapointing”
Reviewed August 21, 2012

We decided on this location based on trip advisor reviews. They have never led us astray in the past. When we arrived at reception, we were thrilled to see they had received a 2012 Trip Advisor excellence award.
The experience was far from excellent.
The hotel owners really do not care about the guest experience or the accommodation. Our first room was dismal and dark, and we soon discovered was overrun with ants crawling everywhere including the beds. We marched back to reception to complain and the desk person asked us if we would like him to send over some bug spray. He said ants were common "in the country". We live in the suburbs and have ants galore outside, but we take measures to ensure they do not get inside by filling cracks in the doorways, etc.
This hotel is very old, and there are many cracks around the door jams, windows where the ants get in. Instead of attending to the problem, they are content to use pesticides and spray the perimteter every day.
They gladly accommodated a change in rooms for us. We were fine the first night, but the second night when we arrived back after a day out and about, the shower and bathroom were infested with ants everywhere. All we could do at this point was request bug spray. If i wanted to go camping with bugs, i would have at a much cheaper cost.
I also want to point out that we are in no way spoiled travellers, we have modest excpectations, and go with the flow for the most part, but this was beyond acceptable.
We chose full board, but this was a mistake. Food was average at best, and we ended up going into town and having much better meals. Ice cream, bottled water is not included. You got horrible wine with dinner, but if you wanted a better quality you had to pay. I am of Italian origin and must say this was a bit of an embarassment to my heritage and high expectation of excpetional food one expects in Italy.
If you have small children this is a great place as there are many activities to keep them busy during the day.
The front desk staff all in all were helpful and friendly. It is not their fault the owners do not care.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
7 Thank Elli362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Groningen, The Netherlands
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 7, 2011

We stayed at this hotel in july, and the accommodation in general is really nice, location and surroundings.
The atmosphere was really warm and gentle, that thanks to the crew that always let us feeling special and at home.
special thanks to Anna and Manuela, you are so sweet and professional, you let us feel part of your hotel, and always had for us a special word and you always understood our needs without complaining and always with modesty, you're great girls and your professionality is the best one we found in the last year. we can say and confirm that the reception is still the visit card of the all complex !!
We cannot say the same for the waiter/waitress, they were not nice, cold and sometimes we felt disturbing their duties with our request , they will need a training : customer contact training , how to react with the people.
The rooms/bungalows were pretty nice, actually up to our expectations, our family had a great time and we hope to see you again in the future !!!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank marloesje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bungalow Club Village

Property: Bungalow Club Village
Address: Via Cala d'Ambra, 08020, San Teodoro, Sardinia, Italy
Location: Italy > Sardinia > Province of Olbia-Tempio > San Teodoro
Amenities:
Beach Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#1 Family Hotel in San Teodoro
#3 On the Beach Hotel in San Teodoro
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bungalow Club Village 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Bungalow Club Village Hotel San Teodoro
Village Hotel San Teodoro
Bungalow Club Village San Teodoro, Sardinia

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