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All reviews pool area wedding party trulli village breakfast and dinner three nights nice pool very nice place cherry countryside trees puglia tranquility
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Reviewed July 22, 2018

Could never recommend this hotel. I stayed at the hotel for 3 nights. For 2 of these 3 nights there were wedding parties. One played VERY loud music until 2:30 in the morning and the other until 1:30. I complained several times but the staff said there was nothing they could do. The block with the trulli's in and bock 4 are the nosiest so avoid them if you can. The rooms were nice but very poorly sound-proofed. The setting is lovely but very remote. All rooms are chalets so can avoid a fair walk.

Room tip: The block with the trulli's in and bock 4 are the nosiest so avoid them if you can
Date of stay: June 2018
  • Trip type: Traveled solo
    • Location
    • Sleep Quality
    • Service
Thank StevieE101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2018

We made a special effort to come here and were so disappointed from start to finish.
When we arrived at the Restaurant we were met my a grumpy waiter and waitress who reluctantly showed us to our table. The menu choice wasn't brilliant but we chose what we wanted. When it arrived it didn't have all the ingredients mentioned on the menu so was lacking. Our main course arrived it consisted of a small plate of what looked like spaghetti with 2 prawns and no sauce as stated on the menu. We complained and were offered another plate of pasta as well as drinks and coffee on the house so obviously they knew something was amiss but we declined as we just wanted to go.
We had to walk all the way to the hotel reception to pay the bill and again complained bitterly to them but they didn't choose to understand telling us people came from miles around to eat their food. Despite all our complaints and dissatisfaction they still charged us the full amount of the bill €76 even though they failed to deliver. It was the worst meal we had in Puglia. We were only glad we weren't staying there. When we got back to our hotel and told them how disappointed we were they told us they never recommend anyone goes there as they had heard how bad it was.

Date of stay: July 2018
Thank rizzy80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2018

It is finally time to show you one of my favourite places I've seen on this trip to Puglia. I totally fell in love with Tenuta Monacelle and their little small trulli village. We've had such an amazing time in one of their Masserias and it was such a delight going to breakfast and dinner everyday in that little cute village. They have a large property with pool area, the restaurant in the small trulli village and lots and lots of cherry trees and it is super close to Monopoli and Alberobello, two cities that I loved visiting.

We have had three days of pure bliss at Tenuta Monacelle and I totally recommend you check out this place because it is amazing for a few days of holiday where you can totally disconnect from the noisy big city life.

Room tip: All rooms are extremely quiet and private.
Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank LarisaCostea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2017

This is not a hotel - it is a Function Centre. We stayed for 4 nights and there was a function each day including a wedding. The noise is horrendous.

We should have been concerned on arrival when we saw 2 car parks the size of football pitches for a hotel with only 48 rooms. The main park had 6 coaches in them for Friday's function. The street and courtyard outside our little Trulli was full of trestle tables serving food and the guests from the coaches milling about. We were told this would finish by the mid evening and so checked in and assumed this was just a one-off and put up with it . However on Saturday the car park was so full of cars that when we arrived back from Alborobello we had difficulty parking our car. This was for the wedding. It started at 3pm and finished at 3am and it wasn't as if it was elsewhere in the hotel. It was right outside our Trulli which the "hotel" use as a backdrop, or film set if you want, for the functions they host. The wedding involved the same trestle tables being set up along the little street and the courtyard outside our room to provide food (every function has this facility) which means you are either enduring the function from 3pm onwards or enduring the set up for the function from 10am onwards. This meant that we had small children running around screaming right outside our room until 3am as well as adults being as noisy as people are at weddings. The music was blaring out with DJ to complement at full volume - the room was shaking it was so loud - scarcely 50 yards from where we were trying to sleep.

You think it couldn't get worse - oh yes it can. Throughout the afternoon and evening there had been a drone flying low overhead filming the wedding and sounding like a horde of angry wasps. It then got even noisier to the point of being deafening. We were dressing for dinner so gave it 5 minutes and then came out to see what was happening. The drone was being flown scarcely 6 feet from our Trulli window in the courtyard which my wife found somewhat distressing as we wondered what they had been filming whilst we had been dressing!!

You still think it couldn't get worse - oh yes it can. The piece de resistance came when a wedding guest walked straight into our room with a small child presumably looking for the toilet. He had the grace to be mortified but not as mortified as we were.

Meanwhile dinner had been moved from the rather pleasant little restaurant to the cafeteria-like breakfast area. We wondered why and then noticed with horror that all around were tables set up for 8-10 people. Yes the hotel was catering for a coach load (50 or so) of German tourists who had been bussed in for the evening. Bye bye romantic dinner. We ordered a single course of pasta, some water and fled back to our room which by now was in the middle of the wedding (6 hours in) and in full flow.

We went to Reception to ask what was going on to be told that there were also functions on the next two days and indeed had been one on the previous day to our arrival!! At this point my wife (who is a New Zealander and able to take most things in her stride having travelled the world) dissolved into floods of tears and was shaking and sobbing her heart out. I asked if the manager would want this if he was on holiday and he admitted he wouldn't. They agreed to move us to another room but could only do so the next day. So we endured hell that night. We are now in a modern room which whilst at least away from the noise is hardly what we paid for or expected.

Finally, just to prove that my original point of this being a Function Centre not a hotel is correct, we were so dog tired the next day after having had no sleep that we decided to relax by the pool. After having repacked for the room move we decamped to the pool to find a barbecue going on for 40 or so Italian visitors including about 12 children under 10 (again not guests of the hotel - if they were that would have been fine and we would have been disappointed but understanding - after all hotel facilities are for everyone staying at a hotel) who were celebrating a birthday and had booked an afternoon at Monacelle.

Mere words cannot describe the misery of the last 3 days - -although my wife probably got it right when she said "what a horrible place".

DO NOT STAY HERE

Room tip: If you do stay here go to the Massera rooms. DO NOT STAY IN THE TRULLI
Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
4  Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2017 via mobile

This is a beautiful spot. Rooms are very nice. Grounds are beautiful. Food is OK. They advise you not to drink the water but the only water provided is 2 small bottles in the mini bar which you pay for. After riding a bike 30 miles in the heat these tiny bottles are insufficient. There are no stores nearby where you can purchase water. When I raised my concern with the staff and asked for a large bottle of water they shrugged.and referred me to the 2 small bottles in the minibar. Also, the staff are sadly dour and disengaged. I felt sorry for them.

Date of stay: October 2017
Trip type: Traveled with friends
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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