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“A lovely well managed Hotel”

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Apollonion Resort & Spa Hotel
Ranked #1 of 11 Hotels in Lixouri
Certificate of Excellence
Reviewed October 1, 2012 via mobile

I visited this hotel with a bit of anxiety as my family and I love Kefalonia and normally stay in a villa in a different area! Being a large family 9 in all!! The latest baby being only 6 weeks old we have to cater for all if our needs! I was very impressed with all aspects of the Hotel, we received a friendly welcome, it was clean and the food was lovely.A good variety of food and entertainment.We were half board so we could visit the lovely beach's during the day and give the other guests a rest from our kids!! We got a lot of attention from staff and particularly off the other guests being such a large family but once they saw how well behaved the kids were the novelty wore off. A lovely hotel well run with friendly staff! And yes I will definitely be re booking!

  • Stayed: April 2012
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5  Thank Munkeymilk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexandrosGM, General Manager at Apollonion Resort & Spa Hotel, responded to this reviewResponded July 2, 2017

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579 - 585 of 882 reviews

Reviewed September 30, 2012

Just returned from two weeks at the Apollonion - very enjoyable and relaxing.
This is a very nice hotel with good service. The hotel is laid out well with well kept outside area.
V good pool area and sunbeds.
Breakfast and evening meal selection excellent - very good quality dishes.
Staff all very friendly and hard working.
Only gripes were - quality of breakfast fruit juice and the coffee in the bar area during the day wasn't great.
The location is right near Xi beach - 5 min walk.
Generally no nightlife in this area other than Lixouri - which you would need to go to by taxi.

  • Stayed: September 2012, traveled as a couple
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Thank RickyJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexandrosGM, Front Office Manager at Apollonion Resort & Spa Hotel, responded to this reviewResponded July 2, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2012

If you are travellng as a couple, who just want a complete chilled week with a lttle bit of pampering, romance, cleanliness, good food and anythng else that a couple that work full time want out of a break from work, ths is the holiday for you, I travelled wth my fiance and two friends, we flew from Newcastle and they flew from Manchester with flights landing 10 mins apart, we had requested room near but when we arrived we were ot near, we spoke to Maria on the recepton desk regarding this and the next day we were given rooms next to each other, she was so helpful, pleasant and happy the whole time we were there. No need to take towels they are provided whenever you need them, I cannot fault the holiday overall, the food is good also. The hotel is a little out of the way but taxi's arrive withn 10 mins of calling for one, the beach is withn walkng distance. The organsed trip around the Island wth Thomsons is expensive but well worth the money, a must do. We have already looked into going again next year. Highly recommended

Room Tip: The hotel is generally quet all day and all night so all the room locations are good. All have A/C...
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  • Stayed: September 2012, traveled as a couple
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Thank 1963Theresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexandrosGM, Front Office Manager at Apollonion Resort & Spa Hotel, responded to this reviewResponded July 2, 2017

Thank you very much for your contribution.

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Reviewed September 18, 2012

I spent 10 days at this property with my partner. I have been working for 5 star hotels for years and my expectations were high. Before arrival, I wrote to the hotel and Front Office Manager that we were going to the island for our anniversary and asked for a nice room allocation and possibly an upgrade. I was very much looking forward to arrive at the hotel and was disappointed when the receptionist didnt even mention our anniversary upon check-in. There was no word about the upgrade (I know that this is only granted upon availabilty) and when we got to the room we did not even have a room with a nice view nor any treatment in the room for our anniversary, which is something I know 5 star hotels are doing. I left a note to the Front Office Manager on the last day and received no reply, which again is something I would have expected from such a property. We read most of the reviews on Trip Advisor before booking which is why I was surprised not to have equally positive things to say.

In general the hotel is very clean (Housekeeping is excellent and always manages to magically clean the room when you are not there), the only thing I noticed were used shampoo bottles and shower gels (half full). The food is good, there is plenty of choice in the morning and evening and the staff there do their best to make it a good experience for you. Especially kitchen was doing a great job refilling items just before they were running out! In certain areas in the food and beverage department we would have appreciated a bit less choice but higher quality of items, such as the juice at breakfast (basically just water, ice, and a little bit of fruit flavor) and ice cream at dinner (very artificial taste).

As other people have mentioned before the drinks are on the expensive side but happy hour is a good way to taste some beverages. I would not recommend the cocktails though, better stick to the wine:)

Location is good, close to the beach and away from any noise. However, if you are looking for somewhere to go out at night, Lixouri is the closest bigger village and not in walking distance so you mainly stay at the hotel unless you have a car.

Overall I would say this is a good property for families. Couples will probably be annoyed by the fact that there are no king size beds and you have to deal with twin beds and a crease in the middle, also I wouldnt recommend it for people who are used to 5 star service.

  • Stayed: September 2012, traveled as a couple
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1  Thank CharlesBridge1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-apollonion, Front Office Manager at Apollonion Resort & Spa Hotel, responded to this reviewResponded September 22, 2012

Dear Colleague,
Thank you very much for your valuable comments.
We very much appreciate all types of feedback.
Going through my records, I was able to locate several pages of correspondence between you and the hotel’s reservation’s department. A great deal of information has been supplied as per your request, but it seems that OUR LAST E-MAIL requesting a written confirmation or instructions has been UNANSWERED. We have assumed that none of the requested services –Champagne, fruits in chocolate etc- are required.
In most cases, couples do really want to make a surprise to their companion. As a standard policy we do not mention such things upon arrival, at the presence of both persons, as a possible surprise might be spoiled.
As you also admit, upgrades are always on the availability basis and almost impossible in high capacities.
Regarding the note that you mention that you have left for me, regretfully I have not received anything nor do my colleagues recall such a thing. But why a note and on the last day? You just had to ask to talk to me directly and all misunderstandings should have been cleared up.
We shall forward all your comments to the relative departments for further improvement of our services.
Sincerely,
Stamatia Stampouly
Front Office Manager

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Reviewed September 16, 2012

Just arrived from a week in Apollonion Resort. Liked the hotel very much. The hotel is new, beautiful, clean, with great swimming pool, great food and very nice staff.
The only thing that we were missing was the inside pool, because it was raining last two days of our holiday, so we didnt have much to do.
We traveled with almost 2 year old son, so we stayed a lot in Little Apollo playground, during rainy days and found it very convenient.
Would highly recommend the hotel, for its height standards.

Room Tip: Had partial sea view in room 611. The majority of our view was at garden.
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  • Stayed: September 2012, traveled with family
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Thank Tjasa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexandrosGM, General Manager at Apollonion Resort & Spa Hotel, responded to this reviewResponded July 2, 2017

Thank you very much for your contribution.

Report response as inappropriate
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Reviewed September 16, 2012

the apollonion resort and spa is a very good place to stay for a week and enjoy the best things the island has to offer. We chose to stay in the resort one day and exlore the island the next. The rooms are very clean with good beds and great bathrooms. At night it is very quiet and the airconditioning is working splendidly. The pool is nicem the beds around it are good and there is plenty of shade under the umbrellas. The breakfast buffet has a wide choice of all you can think of and at night you can eat a mix of greek style food and other more european dishes. We never had to wait for long. A few tips for the hotel to improve on are: WIFI is only available near the receptions, not in the rooms. The staff in the bar could do with a training on smiling, although Tatiana deserves a compliment, she is an example to the rest and the drinks are overpriced outside happy hour. The island itselfis packed with stunning pebble beaches, but forget about the beach near the hotel, it is sandy but small, filled to the rim with beds and a dirty brownish colour. The villages on the island are so nice, so make sure you rent a car for your entire stay.

  • Stayed: September 2012, traveled with family
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1  Thank rudone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexandrosGM, General Manager at Apollonion Resort & Spa Hotel, responded to this reviewResponded July 2, 2017

Thank you very much for your contribution.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2012

Very good hotel and a very nice staff. Highly recommended. The food is very good, the staff very friendly. A beautifull place. The rooms are big, beautifull and clean. The same counts for the pool. We had a great time there!

Stayed: September 2012, traveled as a couple
Thank Fred v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexandrosGM, General Manager at Apollonion Resort & Spa Hotel, responded to this reviewResponded July 2, 2017

Thank you very much for your contribution.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Apollonion Resort & Spa Hotel

Address: Xi Beach, Lixouri 282 00, Greece
Phone Number:
Location: Greece > Ionian Islands > Cephalonia > Lixouri
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Lixouri
#1 On the Beach Hotel in Lixouri
#1 Family Hotel in Lixouri
#1 Romantic Hotel in Lixouri
Price Range: $122 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Apollonion Resort & Spa Hotel 5*
Number of rooms: 127
Official Description (provided by the hotel):
The Apollonion Resort & Spa is a newly built 5* hotel. It is located in Lixouri of Kefalonia, in the region Xi, well known for its long golden sand beach. The excellent range of facilities at our Luxury Hotel is complemented by the high standard services from the professionally trained friendly staff. The unique architecture, the stylish lounge with genuine pieces of contemporary art, reflect the glamor of this Luxury Kefalonian resort. The Art Gallery hosts unique painting exhibitions throughout the Summer season. ... more   less 
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Also Known As:
Apollonion Hotel Lixouri
Apollonion Resort And Spa
Apollonion Resort & Spa Hotel Cephalonia/Lixouri

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