This is the 2nd time we have stayed at this hotel. After making the booking last year I then read the reviews on this page and was a little worried about what I'd done! However, when we stayed last March we had a lovely visit and decided to stay again this year. The food is absolutely excellent and there is nowhere else in Chamonix and the surrounding area where you would get 4 courses for the same price (we chose the half board option). It is true that the rooms are a little dated but this just seems to add to the general ambience of the hotel and it is certainly very clean throughout. It appears that a lot of the interior decorations are hand made with love and this lends the hotel a very homely feel. There are some lovely traditional touches and the handmade quilts in the breakfast room are fantastic. Our room was always very warm, in fact too warm at times. The owner is a lovely, friendly person and I'm sure would do anything to make your stay enjoyable. All of the other staff were also friendly and helpful. We usually have a hire car when we go to Chamonix as it is easier to get around with one so I can't comment on the public transport. This is the first time I have ever done a review but after reading some of the ones on here I felt the need to offer a different perspective on this lovely hotel.