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“Nice stay”

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Campanile Marne la Vallee Torcy
Ranked #3 of 7 Hotels in Torcy
Denderleeuw, Belgium
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Nice stay”
Reviewed August 12, 2014

Great budget hotel, one level better than the well-known Premiere Classe budget hotel chain in France. The Campanile Torcy was recently refurbished.

The hotel has a little "American-style motel" feeling: access via outside balcony and possibility to park your car nearby your room. Parking your car is for free on the hotel property. Each room has individual airco, ensuite bathroom, free Wifi (Wifi that actually works!) and electric water boiler with tea, coffee, milk & sugar. The mattress of the bed was really great.

I took dinner at the hotel. You had a small selection of table-service dishes, or you can join the buffet (cold/warm/dessert). Prices of food are attractive, prices of drinks are very expensive. I did not take the breakfast because I found it to expensive (10 euro per person).

Only downside: I was at ground level not to far away from the central ventilation unit. This can get noisy throughout the night.

This hotel is ideally situated for visitors of the disneyland theme parks.

Room Tip: Don't take a room at the ground level to avoid noise from ventilation system.
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  • Stayed August 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank bdesmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Audrey P, Directeur général at Campanile Marne la Vallee Torcy, responded to this review, August 14, 2014
Dear Customer,
We acquainted with your comment and we thank you for it. We are happy to notice that you appreciated the situation of our hotel, near Disneyland by RER A (at 2 stations about 10 minutes) We are delighted to notice that you appreciated our restaurant with a large choice on the buffet (staters, salads, hot dishes, desserts...). We shall not miss to congratulate our teams about the welcome which they reserved you during your stay. The comments of our customers are always source of improvement. Looking forward to seeing again you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • English first
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English first
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 2, 2014 via mobile

Have just returned from a disney land trip, we stayed at the Campanile and after reading the reveiws and seening it was a 3 star, were not expecting alot, but on arival the hotel staff were very helpful and the room clean and comfortable and couldnt have asked for better!! Clean bedding and towels every day and a lovely warm double head shower.

Word of advice tho, if traveling late and by train you will have to walk from the train station to the hotel, its not far but when its dark & u dont know where your goin with a load of bags it can be scary!! Also the wifi was extreemly slow, it was ok for messaging but couldnt download anything. The tv channels were only in french but we didnt want to watch so much tv anyways but just a littke frustrating watching the news in french :)

The food in the hotel was great and would definately recomend the buffet in the evening. Perfect location to do disney, only 3 stops away on the RER2 train which cost around 3euro each!!

Everyone we spoke to were lovely & couldnt do enough to help us! Would most definately stay there again!!

Stayed August 2014, traveled as a couple
Helpful?
Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Audrey P, Directeur général at Campanile Marne la Vallee Torcy, responded to this review, August 11, 2014
Dear Customer,
We acquainted with your comment and we thank you for it. We are happy to notice that you appreciated the situation of our hotel, near Disneyland by RER A (at 2 stations about 10 minutes) We are delighted to notice that you appreciated our restaurant with a large choice on the buffet (staters, salads, hot dishes, desserts...). We shall not miss to congratulate our teams about the welcome which they reserved you during your stay. The comments of our customers are always source of improvement. Looking forward to seeing again you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level 4 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 23, 2014 via mobile

Arrived at 13:30 (check in is at 2pm) after a 6 hour journey from Hampshire, England, we were using the hotel for 2 days as a stop off on our journey down to the west coast and so we could visit disneyland, we were travelling with a 2 and 4 year old. The receptionist was very helpful and friendly and told us our room had been cleaned so we could go straight up. We weren't expecting much but the room was perfect for our stay. It was very clean, compact and had everything we could need for our stay. The bathroom was extremely clean. To be honest you get what you pay for. I do not think this hotel is anymore or less than the 3 stars it has but that's a matter of opinion. The reception team were more than accommodating and printed off our disneyland tickets for us. My only complaint and this is not directly to do with hotel itself was that for the two nights we were there at about 8 PM until 10pm there were children running outside on the walkway which was very loud. Would recommend this hotel and when we return to Paris will use it again.

Stayed July 2014, traveled with family
Helpful?
Thank CharlotteMcC0y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Audrey P, Directeur général at Campanile Marne la Vallee Torcy, responded to this review, July 24, 2014
Dear Costumer,
We acquainted with your comment and we thank you for it. We are happy to notice that you appreciated the helpful and the friendly of our team. We shall not miss to congratulate them about the welcome which they reserved you during your stay. We are sorry about the noise on the walkvay with the group of students. We asked to stop the noise many time at the student but it was difficult for them to do some effort ! The comments of our customers are always source of improvement. Looking forward to seeing again you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunstable, United Kingdom
Level 5 Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 18, 2014 via mobile

Went with a school trip of 60 children, unfortunately whilst we were out during the day items were rummaged and stolen from pupils rooms. Clothes, jewellery and bags stolen, clothes tried on and to add insult to injury pupils toiletries were being used and one group even had toiletries that weren't there in there room!
Hotel staff weren't helpful at all and it took a considerable effort to get the French police called into in order to write a report so we could get it sorted!
I would avoid at all costs!

Stayed July 2014
Helpful?
1 Thank Tom F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Audrey P, Directeur général at Campanile Marne la Vallee Torcy, responded to this review, July 24, 2014
Dear Customer,
Thank you for taking the time to leave us a comment regarding your stay in our hotel. Bad or good, it is very important for us a to have a feedback about our clients stays.
We sincerely regret what happened in few rooms of your group and we understand your disappointment.
Please consider we are also victims of this event and we are not responsible for what happened.
We can confirm you that we already gave the police all the information they needed to proceed in their investigation, and they will keep us informed.
We did all we could in order to take care of the group and our staff has always been at its disposal.
A security agent was placed on purpose closed by the rooms that were robbed and children’s rooms for their security..
According to the security in our hotel, we will increase our efforts to make sure these kind of events will never happen again.
Thank you for your time and consideration.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Torcy hotels

Moreton-in-marsh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 7, 2014

Great place to stay, rooms where clean and looked after. Ideally placed with facilities and shopping nearby. Checkin quick and easy and good access to the rooms. Food I can't say as didn't have breakfast or meals but close to other place to eat.

Room Tip: very clean with everything you need, wouldn't say that if you had all three singles beds out, wo...
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  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Campanile.com - Louvre Hotels Group

Helpful?
2 Thank Roy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Audrey P, Directeur général at Campanile Marne la Vallee Torcy, responded to this review, July 8, 2014
Dear Customer,
We acquainted with your comment and we thank you for it. We are happy to notice that you appreciated the situation of our hotel, near Disneyland and at 25 minutes of the center of Paris. The next time, do not forget to have a breakfast in our restaurant with a large choice on the buffet. The comments of our customers are always source of improvement. Looking forward to seeing again you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunderland, United Kingdom
Level 6 Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed June 16, 2014

My two star rating is quite generous for this 'hotel'. We stayed here for two nights over Easter weekend as part of a Disneyland Paris coach trip with Goldcrest Holidays.

We had some communication issues with the lady at reception, our drivers needed a twin room but instead got a double bed with a small futon bed under a shelf and were not satisfied. We had a little trouble too. At first she assigned us the wrong room (the drivers' room) and we had to go back to reception and were informed that we were receiving a twin but instead we got a double room (what we requested in the beginning). It was a long night but the situation was eventually resolved.

The rooms are very small and basic. This didn't bother us as we were there for Disneyland and didn't expect much from the accommodation. One thing that really did bother us however was the noisiness of the walkways outside while we were trying to sleep. To get to your room you had to walk outside (motel style) and enter via the outdoor walkways as opposed to indoor corridors. Hearing people travel to their rooms during the night with heavy suitcases was extremely unpleasant and the walls were not soundproof at all.

On the day we checked out we searched the room first to make sure we didn't leave any possessions behind only to find a pair of women's underwear under our bed that did not belong to us! Ewww!

The breakfast was very basic also, if it was not free we would not have paid for it, but still a bonus nevertheless.

After staying at the Kyriad hotel further up the road we were already familiar with the area, the train station is a ten minute walk for Disneyland and 4 stops from Torcy. We used the RER train our first night for a trip to Disney Village. The area is quite rough but we've never received any trouble in past visits nor did we this one. There are nicer areas closer to Disneyland if you plan to stay offsite, Val D'Europe for one I cannot recommend enough.

We wouldn't stay here again. If we were ever to stay in the Torcy area again we prefer the Kyriad.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BethLouise1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 10, 2014

I've stayed in this hotel about 4-5 times now, always on business trips. The nice thing about the hotel is that it's practical for a short stay. The rooms are small but with big, comfortable bed. The rooms are clean, the bathroom is ok (with bath/shower). There is a desk at every room that's ok to work on (but the chair will make you scream after few hours). You also get TV, electric kettle and some tea and coffee in the room. But that's it. Unfortunately no mineral water (and it's impossible to buy it after about midnight as there is no staff in the reception in the night).

Important: no fridge to keep some food and no safe to keep your valuables.

Breakfasts are good but don't waste time with the restaurant for dinner. The food is not good at all, the prices are high and the service is not very helpful and always in a rush.

The service in the hotel is another topic. It's impossible to pay upfront for the room. I always had problems with getting the invoice right. Once I've been even billed for food that I've already paid for in the restaurant and didn't even hear 'sorry'.

To sum it up: I will be back there because it's very convenient for me to work from that place. And that's the only reason. If I had to choose a place to stay for vacation I would probably stay away from this place.

One more useful tip: It's far away from the centre of Paris (~30min via RER) but it's close to Disneyland.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Krzysztof U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Campanile Marne la Vallee Torcy

Property: Campanile Marne la Vallee Torcy
Address: 34 rue du General de Gaulle | Marne La Vallee, 77200 Torcy, Marne-la-Vallee, France
Location: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Torcy
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Torcy
Price Range (Based on Average Rates): $
Hotel Class:3 star — Campanile Marne la Vallee Torcy 3*
Number of rooms: 164
Official Description (provided by the hotel):
This Campanile hotel is located in Torcy, 17 miles east of Paris. It offers air conditioned accommodations with free Wi-Fi access and free on-site private parking.A continental breakfast is served daily and the Campanile Torcy Marne-La-Vallée has a bar and restaurant.The Campanile Torcy Marne-La-Vallée is a 10 minute walk from Torcy RER train station which offers direct access to central Paris and Disneyland Resort Paris. ... more   less 
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Also Known As:
Campanile Torcy Hotel Marne-La-Vallee
Campanile Torcy Marne La Vallée
Campanile Marne La Vallee Torcy Marne-La-Vallee

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