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“Shame about the fleas” 1 of 5 bubbles
Review of La Courtine

La Courtine
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La Courtine
Ranked #13 of 14 Cluny B&B and Inns
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Shame about the fleas”
1 of 5 bubbles Reviewed August 24, 2011

We would love to revisit Cluny but the presence of fleas in the room and the owner's bad attitude will mean we never stay here again,

This should have been a very lovely place to stay: a beautiful building, a comfortable room and bathroom, a charming spot next to the river near Cluny town centre, and a good breakfast with fresh breads and a range of jams, BUT the blanket on our bed was crawling with fleas.

We were at Le Courtine for two nights. After the first flea infested night, when we moved the offending blanket as far away from the bed as possible, I spoke to the owner and asked her to take the blanket away. She first refused to believe there could be fleas in the room and then said that she would look into it. Returning late from the wedding we had come to Cluny to attend, we saw the room was untouched. The blanket was still by the door and the fleas were making merry all over the floor (and, whenever we got off the bed, our legs). It was too late to move on and my husband was too polite to let me complain in the morning.

Don't stay here unless you hear that it has improved!

Room Tip: Ask for one without the fleas!
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  • Stayed August 2011, traveled as a couple
    • 2 of 5 bubbles
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
    • 2 of 5 bubbles
1 Thank sparepantsCambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emmanuelle F, Propriétaire at La Courtine, responded to this review, January 17, 2013
Google Translation
Bonjour, je ne souhaite pas repondre à la personne qui a mis cet avis, il est trop vieux mais pour expliquer. Cette dame m'a effectivement parlé ds puces le matin et bien jai été etonné car c'est la première fois que cela m'arrivait; j'ai donc dis à ma femme d menage de s'occuper de cela de changer les draps un coup d'aspirateur et de serpièllere et je suis partie à mon second travail comme tous les samedis mais les clients sont entre d bonnes mains. Lorsque je suis revenu le soir , je n'ai vu personne mais le lendemain j'ai vu la couverture dehors et j'ai appris que ma femme de ménage n'avait pas pu faire la chambre comme prévu et ne men avait pas informee suffisemment tot pour que je puisse faire quelquechose. Alors oui il y avait des puces de bois mais que j'ai traité mais je ne me desinterressais pas dutout de ces gens charmants mais je n'ai pas pu réagir comme prévu;
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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17 reviews from our community

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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
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Additional Information about La Courtine

Property: La Courtine
Address: Le Pont de la Levee, 71250, Cluny, France
Location: France > Bourgogne-Franche-Comte > Saone-et-Loire > Cluny
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #13 of 14 B&Bs / Inns in Cluny
Price Range (Based on Average Rates): $
Number of rooms: 5

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