We stayed there last week as a family of 3 (with 5 year old) and were lucky enough to book at short notice due to a cancellation. The hotel is small enough for the owner Martin to know by name all the guests. He booked our ski lessons, passes, made dinner reservations etc - absolutely nothing was too much trouble! The waitresses, cleaners etc all had the same attention to customers. I travel for work almost weekly overseas in hotels and it's one of the first times in years I have seen such great customer service (and sadly rarely in europe). The bedrooms and dining/public spaces were large and great quality fixtures and attention to design. It's very close to the centre of the village also, so an easy walk top the restaurants or the mountains.
We would love to return durning the summer season for a break and will shortly book our ski trip for next year. Can't wait to return...
- Official Description (provided by the hotel):
- "Naturlich. Hotel mit Charakter" is located at the eastern end of Fiss near the gondolas, slopes and hiking trails. Inspired by nature we've made our hotel concept. A lot of austrian wood in our hotel and loving details create a warm and natural atmosphere. Fantastic views on the mountains and beautiful landscape around the hotel in Fiss. Highlight in Hotel Naturlich is the wellness area on the TOP-FLOOR of the hotel. Best perspektive in Serfaus-Fiss-Ladis. 32 Rooms in different categories are made for families, couples, friend of nature, sports-fans, groups and families with dogs (special rooms). Personal care of al our guest is one of our most important properties to make your holiday in our hotel as much as comfortable. Summer and winter vacation in the most popular region in Tirol, Austria. The Hotel Naturlich Team is looking forward to see you soon.Be inspired be natural! ... more less
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