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“Perfect service, style and location...”

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Natuerlich. Hotel mit Charakter
Ranked #1 of 42 Fiss B&B and Inns
Certificate of Excellence
Zurich, Switzerland
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Perfect service, style and location...”
Reviewed February 27, 2014

We stayed there last week as a family of 3 (with 5 year old) and were lucky enough to book at short notice due to a cancellation. The hotel is small enough for the owner Martin to know by name all the guests. He booked our ski lessons, passes, made dinner reservations etc - absolutely nothing was too much trouble! The waitresses, cleaners etc all had the same attention to customers. I travel for work almost weekly overseas in hotels and it's one of the first times in years I have seen such great customer service (and sadly rarely in europe). The bedrooms and dining/public spaces were large and great quality fixtures and attention to design. It's very close to the centre of the village also, so an easy walk top the restaurants or the mountains.

We would love to return durning the summer season for a break and will shortly book our ski trip for next year. Can't wait to return...

  • Stayed February 2014, traveled with family
    • Value
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Helpful?
Thank jammidge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Natuerlich, Inhaber at Natuerlich. Hotel mit Charakter, responded to this review, March 15, 2014
Dear Jammidge! Thank you very much for this wonderful review on tripadvisor! Thanks for the compliments about our service, style and location.

We are happy with you that you have enjoyed your stay in Hotel Natürlich in Fiss, Tirol.
We hope to see you soon. Mabe in the summer again.

Best regards from Serfaus-Fiss-Ladis - Martin and the Hotel Natürlich Team!!
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157 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Hradec Kralove, Czech Republic
1 review
Reviewed October 8, 2013

We were looking for a place in the mountains we love. For me, to enjoy it in my pregnancy as well as for my partner to have some sport activities. We found a place of numerous hiking paths of many performance levels ( mountain bike trails, alpine paths also quite easy ones - suitable for children or seniors) and accommodation, which was more than comfortable, with nice architecture, excellent wellness, incredibly good food and friendly service. We felt very relaxed for a very long time after coming back home and we are sure it´s was thanks to the atmosphere of that hotel. For us it was a rare combination of sensations and unique experiences. We would certainly like to return once more.

Room Tip: Rooms (Komfortzimmer II) on the south-east, respectively, towards the valley and the city have a bea...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Marcela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Natuerlich, Inhaber at Natuerlich. Hotel mit Charakter, responded to this review, October 10, 2013
Dear Marcela!

Many, many thanks for this wonderful review on tripadvisor. We appreciate the time you´ve spent to write this review.

We are very happy to hear that you had a very relaxed vacation in our hotel. Thanks for the compliments about the atmosphere, wellness, food and architecture. That you experience our friendly service and write about it is absolutly perfect.

We hope to see you soon in Natürlich. Hotel mit Charakter in Fiss, Tirol.

Regards from Fiss, Martin and team
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Slovenske Konjice, Brezina, Slovenia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 19, 2013

We stayed there for 6 days in July 2013 for a Flying Circus time :-) and we had a great experience. I must say that I and Mojca had very nice stay in your hotel. We were very surprises how nice is everything in hotel (colors, designed, functional, wellness and terrace), delicious breakfast the amazing and very nice friendly room stuff you have :-) as well as you Martin :-)
So I'm looking forward to visit you again.

Thank you for the great vacation!
Danilo & Mojca

Room Tip: My room was super. I had nice view on the Schönjoch 2.436 m.
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  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Danilo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Natuerlich, Inhaber at Natuerlich. Hotel mit Charakter, responded to this review, August 14, 2013
Dear MojcaDanilo!

Many thanks for this perfect review about our hotel in Fiss, Tirol. Very nice to hear that you like our hotel staff. That they are very friendly and helpful.

Maby we will see you next year again in Hotel Natürlich in Fiss, Austria.

Have a nice time and enjoy the rest of this beautiful summer!

Regards, Martin
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Fife
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 14, 2013

My friends and I stayed at the Naturlich for a week during July 2013.

Prior to arrival communication with the hotel was good. Prompt response to e-mails and chats on the telephone made booking easy.

From the moment we arrived, and were warmly welcomed by Martin, to the moment we left we had a fantastic stay.

We each had a 'comfort in blance room' to ourselves. These rooms were excellent. Spacious, clean and each with a balcony affording a fantastic view over the mountains and town below. 3 of us were on the first floor (rooms 107,108 and 109' ) while the other was on ground floor in room
13. The feature windows provide a wonderful view to wake up to.

Breakfast was first class. Both choice and quality were up there with the very best.

Likewise the staff in the hotel, from the dining room, reception to housekeeping personnel, all were friendly and took an obvious pride in the hotel.

Parking is in an underground garage and we were able to securely park our motorcycle there.

The hotel provides each guest with a 'supersummercard' which allows free use of the cable cars and wanderbus. We made use of these to travel to the adjacent villages of Serfaus and Landis.

Overall this is an excellent hotl which I would have no hesitation recommending.

  • Stayed July 2013, traveled with friends
    • Value
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Helpful?
4 Thank VFR22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Natuerlich, Inhaber at Natuerlich. Hotel mit Charakter, responded to this review, August 14, 2013
Dear Steven!

For this review we are very grateful and thanks for spending your precious time to do this. We are glad to hear that your stay in Hotel Natürlich in Fiss, Tirol was fantastic.

To see you and your friends again will be a beautiful happening.

Best regards from Fiss, Martin with the diligent hotel-team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 20, 2013

We come to Fiss for more than 10 years and never thought that a ' modern' styled hotel would fit, not to mention would succeed, in this little village of conservative (though friendly) Tyrolleans.
But ' Naturlich' does!
It's freshness, brightness and low-loose relaxed atmosphere is a big welcoming and necessary counterweight to the no-go Schlosshotel next door where you never see people laugh or otherwise look happy.
Martin found the way to combine typical Fisser hospitality with the modern look and feel of his hotel. You feel like a regular visitor from the first day you stay. Rooms are spacey and well kept, beds sleep fantastic and the view can be stunning. Breakfast is one of the best we've had in dozens of hotels we've stayed. And prices are very fair compared to less equipped alternatives.

Room Tip: take a suite and wake up between the mountains
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  • Stayed March 2013, traveled as a couple
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Helpful?
2 Thank floorams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cluj-Napoca, Romania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 20, 2012

We stayed there for 9 days in July 2012 and we had a great experience. The hotel has a great atmosphere: very relaxing, great view, great staff, excellent wellness, amazing breakfast. Suzanne and Marin are great hostess, in the first night they were waiting for us, and prepared something to eat even though we arrived very late and they were very helpfull all the time.. . The hotel is exactly like in the pictures. The rooms are amaizing with a great view, the services are excelent.
The area is great, you have planty of things to do in the summer or winter.
I will come back any time!
Thank you for the great vacation! Mihaela &Sebastian

Room Tip: Rooms with the great view. You can select from the website the type of room.
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  • Stayed July 2012, traveled as a couple
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Helpful?
1 Thank Mihaela O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, California
2 reviews
Reviewed August 25, 2012

we stayed for several day's in the hotel, great breakfast, great room, great wellness,cool design, great view...one of the best hotels we have seen..we can really recommend this location....we can also recommend the fun parks in fiss and serfaus

  • Stayed August 2012, traveled with family
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    • Cleanliness
    • Service
Helpful?
Thank bianca w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Natuerlich. Hotel mit Charakter

Property: Natuerlich. Hotel mit Charakter
Address: Laurschweg 33, Fiss 6533, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Fiss
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 42 B&Bs / Inns in Fiss
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Natuerlich. Hotel mit Charakter 4*
Number of rooms: 32
Official Description (provided by the hotel):
"Naturlich. Hotel mit Charakter" is located at the eastern end of Fiss near the gondolas, slopes and hiking trails. Inspired by nature we've made our hotel concept. A lot of austrian wood in our hotel and loving details create a warm and natural atmosphere. Fantastic views on the mountains and beautiful landscape around the hotel in Fiss. Highlight in Hotel Naturlich is the wellness area on the TOP-FLOOR of the hotel. Best perspektive in Serfaus-Fiss-Ladis. 32 Rooms in different categories are made for families, couples, friend of nature, sports-fans, groups and families with dogs (special rooms). Personal care of al our guest is one of our most important properties to make your holiday in our hotel as much as comfortable. Summer and winter vacation in the most popular region in Tirol, Austria. The Hotel Naturlich Team is looking forward to see you soon.Be inspired be natural! ... more   less 
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