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Gerlos
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Reviewed March 25, 2019 via mobile

Of course, this hotel is more luxurious than most hotels in ski resorts. But you pay for it. We stayed the second week of March 7 days on half board here. My overall opinion is good, compared to the price, but there are some serious things to consider about:
1. Smoking in the bar..., forbidden in most european hotels, but in this hotel some smokers do their very best to set the place full of smoke..
Maybe for you this is positive, for all of us it wasn’t.
2. Dinner; really nice decorated plates but also mass production.. some days the choise is excellent, but sometimes it is just not good enough. Avoid the galadinner; it seems to be the day that the cook has his day off; bad food and no choise. But we had also excellent hunted Gems the day after. Drinks (wine) good but overpriced.
3. Noise on the street during the night. Gerlos is a apres-ski resort for mainly young dutch tourists, who make some noise..better ask a queit room at the back side.

The positive things:
1. The Staff is really good and very helpfull: bravo!!
2. The Spa, Pool and Sauna; really good and relaxing. A very modern brand new Spa overlooking the slope home, but I loved the more older sauna in the hotel garden. The outside pool is a must to visit in the evening during wintertime.
3 . Breakfast ok, only on sunday with salmon and bubbles, but not really better than in less luxurious hotels. ok ok, fresh orange juich to be pressed.
4. The hotel is romantic and nice decorated, not modern stylish.
5. The “jause” at 15:30 hrs; treat with nice soup, pasta, sweet cakes and lovely warm apfelstrudl with vanillasauce ...hmmm.
6. Excellent entry to the skilift, free outside carpark, rooms ok, but with perfect bathroom.

Why I gave only there stars...; because you expect all this, when you pay €165,00 a day, it is surely not given. The dinner really is not always nice. And..I wouldn’t go again; because I feel perfectly happy in a less luxurious hotel, wo serve almost the same quality of breakfast and dinner for much less money (and more wine for less money!)

Date of stay: March 2019
Trip type: Traveled with friends
Thank stan1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2019

Great hotel, Great rooms, great facility, great SPA,

Hotel location is excellent, in the center and close to the gondola for skiing.

I was with a group of 20 + friends and kids.
It was a wonderful ski vacation for us !!!

Thanks to all the hotel staff and management !

Morris

Date of stay: January 2019
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
Thank 20,021,961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2019

Just finished a week at the hotel. We had a very good time. We were a family of four within a group if over twenty. We received two very spacious rooms (one was an upgrade) in the main building.

Location Location Location - The location is as good as it gets, interconnected underground to the bahn.

The facility itself has an excellent spa with pools (indoor and out door) for the kids.

Most of all, the staff was very friendly and attentive to every request.

If I ever decide to go back to Gerlos - this is the hotel for me.

David

Date of stay: January 2019
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
Thank davidgZ7893XT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2015

After a long while in the car, we were keen to stop for a drink and cake.Stopped in Gerlos which is a one street village, and called at the Gaspingerhof. Very little cake available and had one strudel. Must be the most expensive wayside stop around that area as a glass of wine, a small beer and one cake came to £14 which is way out of line with everywhere else. Also hotel is situated on a busy main road.To its credit it looked a lovely hotel inside and the service was good. Just don't drink too much.

Date of stay: September 2015
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank PandC60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gaspingerhof, Inhaber at Hotel Gaspingerhof ****Superior, responded to this reviewResponded October 19, 2015

Dear Mr. PandC60,
thank you very much that you took the time to write a hotel review about your holidays in our Hotel Gaspingerhof.
We are very sorry that your were not fully satisfied with your stay at our hotel in Gerlos. We always make an effort to provide our guests with the highest service standards as well as high-quality products. The apple strudle – a typical Austrian speciality – is prepared with selected ingredients and with special care in our hotel. In addition, only exquisite and high-class wines are found in our wine menu. It is very important for us to offer best value for money.
We are very proud of our location which does not only enable our guests to reach the ski pistes just within a few minutes from the hotel but also to go on exciting excursion trips. The adjacent street directly takes you to the Gerlos mountain pass and is very popular with bikers. Therefore there’s only few traffic during the greatest part of the year and during the night – the perfect backdrop for relaxing nights in the Gaspingerhof.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2015

I just returned yesterday from an 8-day vacation at Hotel Gaspingerhof in Gerlos, Austria, and it couldn't have been better! The hotel is beautiful, the staff is wonderful, the food is excellent, and the spa is delightful! From Erick, the extremely knowledgeable tour guide, and Michaela, the delightful massage and facial therapist, to the delicious five course meals, the lovely swimming pool, and my clean, beautiful room everything was just as I had hoped it would be for my first vacation in the Alps. Not to mention that the mountains, valleys, forests, streams, and wildflowers surrounding Gerlos are magnificent.

Date of stay: July 2015
Thank Clarice D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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