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All reviews buffet dinner private onsen designer chairs spa resort soft serve ice cream second level outdoor foot bath twin beds hot water pleasant surprise japanese food fireplace marshmallows decoration hokkaido lake nabe
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1 - 6 of 302 reviews
Reviewed February 7, 2019 via mobile

This is the fourth nights and second hot spring hotel we stayed. This is more like the hotel we expected very comfortable large room and plenty of space. Very comfortable bedding. I don't have to bring towels down to the spa. There is comfortable chairs outside the 大浴場. There is a separate foot 足湯. After all we are happy to see similar standards compared to other good hot spring
at this country side.

Date of stay: February 2019
Trip type: Traveled as a couple
Thank rayw352
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sightsee806139, マネージャー at Hokuten no Oka Lake Abashiri Tsuruga Resort, responded to this reviewResponded March 26, 2019

Once again the hotel stay, thank. Stay at Hotel on the second night with the thing and hope you enjoy comfortable, is delighted. Depending on the facilities and facilities for relax and soothe your tiredness was able, if nothing incredibly satisfying experience, where in people you will revisit so hard, I thought, but you have a chance, please revisit your await.

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Reviewed September 14, 2018

Whilst this is almost certainly the best lodgings that Abashiri has to offer, it is somewhat remotely located in a rural community at least a kilometre distant from the Lake foreshore and a good 10-minute drive to Abashiri city and any other sites of interest. Despite that, it’s a good hotel that was convenient and comfortable for our couple nights although there were a few irritations that deprived it of excellence in our estimation.

The good: the front door was welcoming and the front desk was polite and efficient with good English. Our Japanese Western non-smoking twin room #932 was clean, quiet, spacious, comfortable and well appointed. Everything expected was there and it mostly worked as expected. The décor was tasteful contemporary Japanese.
The twin beds – indeed, two double beds on a raised platform – we comfortable and the linens plush. The pillows were also firm but comfortable. The bathroom ensemble was reasonably roomy and servicable. The included WiFi worked well on all our devices and parking on the hotel’s expansive grounds was included.
We took the half board option which included an expansive, well serviced and good quality buffet dinner and breakfast taken in the hotel’s Cota Restaurant.

The not so good: the low-slung work desk & chair in our room is an acquired taste that I haven’t yet acquired. The bathroom has a vestibule affair with washbasin and vanity which has been agreeably renovated along with the guest room but the bath/shower/toilet suite is of considerably greater vintage and whilst it mostly worked OK was a very abrupt step down-market. On the bathroom subject, the hot water took ages to arrive so it was necessary to run the tap for many minutes before any sign of warmth was evident in the water supply. The room controls (AC etc.) have neither English nor any translation so are of the fumble thru variety or those absent Japanese literacy.

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Tedstravelblogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Younei S, 社員 at Hokuten no Oka Lake Abashiri Tsuruga Resort, responded to this reviewResponded November 3, 2018

Dear Tedstravelblogs,

Thank you very much for your review of your stay at our hotel. It is our pleasure for your satisfication with our service and amenities on your comment.

About facilities, we still improve to make it better and are continually trying to improve the variety and quality that we offer.

Looking forward to your next visit.

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Reviewed August 20, 2018

Very easy to give this hotel a 5 star review. The greeting that started at the parking lot, the receptionist at the check-in who spoke a perfect English, showed us around and led us to our room, the decor, the room, the complimentary drinks, fireplace and marshmallows in the lobby, the spa of course, did I mention the music room, the Harpist who played magnificently, the outdoor foot bath, and the meals! Must go back!

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank seth r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Younei S, 社員 at Hokuten no Oka Lake Abashiri Tsuruga Resort, responded to this reviewResponded August 29, 2018

Dear Simply Superb,

We appreciate your positive feedback about our hotel.
We are very pleased to hear that our staff made your stay pleasant. Your feedback is extremely valuable to us. Looking forward to seeing you again soon

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Reviewed August 12, 2018 via mobile

We stay 1 night in the room 210. It has a private onsen outdoor that is very beautiful. The decoration of the room is superb with a lot of facilities in the room. The front desk service is brilliant. She is very service mind. The Kaiseki food is the best. The hotel atmosphere also very nice. We do recommend this hotel for romantic couple or family.

Date of stay: August 2018
Trip type: Traveled as a couple
Thank ChaicharnD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Younei S, 社員 at Hokuten no Oka Lake Abashiri Tsuruga Resort, responded to this reviewResponded August 29, 2018

Dear Chaicharn D,

Thank you for giving us a perfect rating and for recommending our hotel to other travelers.
We are happy that you enjoyed your wonderful stay.
Looking forward to having you again as a guest in our hotel.

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Reviewed August 6, 2018

Great Theme hotel in Abashiri. Great location not far from city center. Great dinner and breakfast buffet. Self-made pizza is wonderful. Also nabe is delicious.

Onsen is standard with pretty small outside bath. Facilities is all you need. Free soft drink , coffee, and kid room.

Business center. etc... There are all you need for your vacation.

Rental bike is wonderful

Room is clean and new.

Date of stay: July 2018
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
Thank ToniGBKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Younei S, 社員 at Hokuten no Oka Lake Abashiri Tsuruga Resort, responded to this reviewResponded August 29, 2018

Dear Toni G

Thank you very much for your review of your recent stay at our hotel.

Also,thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us. It would be a pleasure to welcome you back.

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