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All reviews teppanyaki restaurant lovely ryokan tea coffee great hospitality sister hotel dinner breakfast private room onsen town seafood the river japanese style private onsen skills jelly yamanaka lobby sake
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Reviewed May 4, 2018

This is a lovely ryokan in some of the most serene and picturesque surroundings I have ever seen. The staff were very helpful and really tried to make my stay the most pleasant possible, even as a solo traveler with only limited skills in Japanese. Luxurious in the sublime Japanese way, don't set your sights on trying to make this like staying in a western hotel. Immerse yourself in the culture and uniqueness of the location and setting to make your stay all the better.

There are little events throughout the day like afternoon tea, a free glass of beer in the lobby and even live performances to entertain if you don't care to venture out into the nearby (and very cute) town of Yamanaka-onsen.

My stay was a bit pricey because of the high season. I'd love to come back when it's a little less busy. However, the lushness of the landscape and pleasant temperatures make this a very appealing destination in spring. Some of the more traditional Japanese cuisine, like Natto, can take a bit of getting used to and may not fit everyone's taste.

I paid using my American Express card which they were happy to accept.

Date of stay: April 2018
  • Trip type: Traveled solo
    • Value
    • Rooms
    • Service
Thank W2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2018 via mobile

Service is excellent & very thoughtful. There were 2 gentlemen outside the hotel to greet us and help us park our car. There’s complimentary coffee (freshly ground beans), tea and water just after reception & some kind of jelly/aspic in the morning and late afternoon. Guests can partake a complimentary afternoon tea of pancakes (prepared a la minute @ the teppanyaki restaurant) and tea/ coffee between2-4pm. Room is clean and bed linen was clean thick and crisp;though westerners may not be used to the tiny flat pillow but this can be addressed by asking for more pillows. Dinner was kaiseki & it was excellent. So was the Japanese breakfast I opted for. There’s a western option for breakfast . Some staff are able to speak English well while others struggled to communicate ( using Google translate helps)...

Date of stay: April 2018
Trip type: Traveled as a couple
Thank theworldmyoyester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2017

We stayed at other sister hotel, Kagari Kissho and visited for Kissho Spa.
They have couple massage called "Pair Course" for $20,000 for about 2 hours course.
WE instead took individual massage for $10K each with same couple room. Spa was brand new and BEAUTIFUL! I think they offered spa only visits (not staying), you can take their large bathroom too.

Hotel seems much better renovated than Kagari Kissho although Kagari Kissho has better location close to small downtown. I loved Kagari kissho's decor, it was beautiful.

Hotel offered to take back and forth to each hotel with hotel shuttle for spa use which was great service. I was very impressed with their service and definitely recommends to stay either one of them.

Date of stay: November 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Miracosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2017

We chose Yamanaka Onsen out of the 4 main towns in Kaga Onsen (we've been to Yamashiro Onsen two years ago but it was only okay) because of the gorge, and this hotel seemed the best for our purposes (we were 4 adults and 1 one-year-old, and wanted a room with both futons and proper beds and included a onsen in the room). The hotel provides free shuttle bus from the train station (and back, around 20-25mins journey), and treat you with a very high level of hospitality the moment you step in. We were shown to the lobby lounge to sit down and given a hot calming drink whilst the staff handled the passports and check-in processes (quite uncommon for us in Japan!) and there are loads of little "service" like the free pancakes at the teppanyaki restaurant for tea, free drinks at the lounge, and the yukata dressing-up if we had wanted to use them. Our room was perfect for our group: my husband and I wanted a traditional futon-on-tatami room for us and our little baby (it was the living room space which got transformed to a bedroom at night), and we also wanted a western bedroom for my mother-in-law and sister-in-law. It came with a huge comfy bed, a high-tech massage chair (so. good.) a little sitting area, and an amazing attached rotenburo onsen bathtub and bathroom. Plus, the layout was well-thought-out so that both groups could use the bathroom and toilets without disturbing each other by an intricate system of different passageways and doors. There was a mini-fridge with complimentary plate of fruit, complimentary tea (two types! kagaboucha and green tea leaves), kettle, 2 tvs (one with netflix?!!), a full array of traditional sweet desserts, even a small flask of sake in the room, all complimentary! We explored the area by ourselves, the gorge was beautiful and the town was very quaint and quiet, wonderfully relaxing after a few days of hectic travelling. Dinner was so amazing, we had it in our own private room at the restaurant (comes with the western-japanese room package), and they provided a special seat for my one-year-old and prepared special food for her, which I'm very touched for. This was definitely the best hotels we've stayed at in our entire japan trip and I would love to come back again!

Date of stay: October 2017
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
1  Thank Soh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2017 via mobile

Fresh ingredients so beautiful and high quality Dinner Breakfast made by Traditional Kaga vesitable . Reserved Bath is fantastic. Customer can make a reservation for private onsen bath. Free shuttle bus From Kaga Onsen .st and Komatsu Airport. ( Reservations required) . Ryokan room is so clean. Around Ryokan, you can relax with nature and human love.

Date of stay: July 2017
Trip type: Traveled with family
Thank universesbiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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